Display "check in not allowed" on direct booking site, rather than appear booked
The direct booking site displays calendar dates that don't allow check-in (for specific listings) in a darker blue color. It does not explain (to the guest) that those dates are available. To the guest, they appear to be occupied, which may discourage them from booking a longer stay.
Displaying that check-in/out is not allowed may encourage them to try for a longer stay, rather than gicing up on those dates (idea from Jaci Christian)
ro
shared this idea
This change has been released to production.
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Jerry Inman commented
Something must have changed since this was marked as Completed. Please see the attached image.
Currently, the calendar does not visually distinguish between dates that are fully booked or blocked and dates that are simply unavailable for check-in or check-out.This causes confusion for both hosts and guests. For example, we do not allow Saturday check-ins or check-outs during peak season, as guests typically book full weekends in our beach town. However, because Saturdays appear unavailable, guests often assume the property is fully booked and don’t attempt to book surrounding dates.
This is leading to missed booking opportunities and repeated guest inquiries.
Request: Please add a clear visual or label to differentiate between:
Booked/blocked dates and Dates restricted for check-in or check-out only
This would help clarify availability for everyone using the calendar.
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Eddie
commented
Any idea when this might be incorporated? I get feedback all the time from confused guests and homeowners about this.
