Improve booking updated trigger condition
While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.
Unwind Holidays
shared this idea
-
Sophie Leigh-Jones
commented
AGREED - We have some owners that live on the property and like to know all the bookings, changes and cancellations but based on how they are set currently they receive a message to say, 'booking updated' even if its just a message between ourselves and the guests
-
Keith
commented
These should all be separate triggers
Financial changes.
Date/time changes
Meta data/notes/names changes -
Saar Amit- Fox
commented
Any time we change the dates of an existing reservation, change the amount of guests, we should ideally send a notification to the guest with the updated details.
-
Jodi Sakalas commented
I would love to get a message when someone makes a payment !
-
As a VRM and owner, I would like to get a notification when there's a change in checkin or checkout date only, not for number of guests.
-
Cece Nguyen commented
I have a trigger set-up to send my cleaner a message when a booking has been revised, the intent is if dates change, and for some reason she is getting updates for lots of non related items.
I want a condition in triggers so she only gets updates when the dates change.
