224 results found
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Support trigger for only Instant Book event
I want to add a trigger to send only to Instant Book.
1 vote -
Due Owner variable for templates
We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed
1 vote -
New variable for pulling the available property with an agency web link
I need to have a variable to pull the available property with an agency web link, not DBS link for "Email Property List"
As an example: for instead when an available property is:
Elegant fully furnished 3-room apartment! (UID: 6a070957-9fae-47f3-882a-58d6096cbadf) then it should show the weblink: https://www.topselectvisit.com/property/6a070957-9fae-47f3-882a-58d6096cbadf1 vote -
Is there a way to set a condition that if the age entered = 18+, then the custom field is required?
Add condition formulas on the pre arrival form or custom fields
1 vote -
Have trigger works for Bookings made within X days prior to checkin.
I want to send my cleaner a text when a new booking is made within a week of check in . i dont want to send my cleaner a text with every new booking because she wont be happy and will miss the important texts. lease help me do this
1 vote -
1 vote
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Option to include inquiry text in inquiry template notification
It would be convenient to receive the inquiry notification and see in the template the actual inquiry received instead of just being notified there's a new inquiry and having to check the inbox.
1 vote -
Ability to send SMS notifications for new reservations to 2 different owners
I would like to have the ability to send SMS notifications for new reservations to 2 separate phones.
Many of the properties that we manage have multiple owners and it would be beneficial to be able to send text message notifications to each owner. In a lot of cases (such as this one), the multiple owners are a married couple and it would be beneficial to be able to send text message notifications to both the husband and the wife.
1 vote -
Conditions for Job Assignment
We have two listings. There's a cleaning company there that works on weekdays only, and we have a part-time employee there who can work on weekends only.
So ideally I would be able to set up two triggers that created cleaning jobs at checkout for those listings -- one that assigned Monday-Friday cleanings to service provider A, and another that assigned Saturday-Sunday cleanings to service provider B.
It looks like that could be implemented under "if these conditions are met", which comes up when a trigger event is "booking confirmed". The "choose field" dropdown would add "departure day is", which…
1 vote -
Create an "Airbnb account name" variable to use as signatire
We would like the account name on Airbnb to appear as a signatory.
1 vote -
Expose and Improve "Place on hold" email template to add booking dates
It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:
Hold requested for LMS 13 PAX by *****@yahoo.com
The property has been put on hold.1 vote -
Add condition condition unavailable date for booking inquiry
At the moment, we don't have any condition to filter out booking inquiry with unavailable dates so we can automate the booking inquiry sending process for those type of guests.
I can figure out the template side, but not the trigger side.
I get a lot of inquiries from non-Airbnb guests for dates that aren’t available at the specific property, but are available at similar properties. I don’t always manually reply until hours later, when it’s too late.
1 vote -
Create a trigger option for security deposits that haven't been refunded yet
Something like complex condition where 10 days after stay ends and security deposit received and security deposit not returned.
1 vote -
Check box "Send copy to Agency" for custom templates
The check box "Send copy to Agency" in custom templates like the one in system template is for control purpose, we always do send a copy to the agency.
This is because (as you are aware of) the toggle function is not working well and we need to know when and if a template has been send (automatically and manually). It’s our work process at the moment. Also once in a while the connection we have via Outlook got a token error.
This is also a check when we don’t receive a email send into our Outlook Inbox.
1 vote -
Turn off notification for job accepted and completed
when Service Providers accept and mark the job complete, the system sends me a notification email.
I want to have the option to turn this notification off.1 vote -
Sample Message Flow
I'd like to be able to see exactly what my messages are going to look like to my guest. A "sample" function in templates and triggers would be helpful here, either just for individual messages or with a "complex condition" where I could say "guest books x-property..." and then see ALL the automated messages that would go out to that guest in the order they'd be sent, with all the variables filled with mock information or information I could provide in that complex condition.
1 vote -
Add condition Paid partially
When I do direct bookings I allow people to make two payments. I want to send my template to both guests who already paid full and paid partially
1 vote -
To hide "Send Pre-arrival form reminder" on Pipeline when guest submitted the form
I would like to have the option "Send Pre-arrival form reminder" hidden on Pipeline when my guest already submitted the form.
1 vote -
Add ability to cancel automated reviews for a guest from the message inbox
If we have a negative interaction, it would be nice to be able to easily cancel the scheduled review at that time, including from the app.
1 vote -
Add "post now" action to scheduled airbnb reviews
I can cancel, then manual review, then post from there, but it's clunky. I'd like to go through checking reviews and either approving or cancelling them. Then the next time I'm back on the page, I'd like it to be easy to tell which have already been checked so I don't check them again.
1 vote
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