183 results found
-
Remove language template from a System Template
There's no "Delete this template" option for system templates so it is not possible delete a language template.
1 vote -
Ability to send SMS notifications for new reservations to 2 different owners
I would like to have the ability to send SMS notifications for new reservations to 2 separate phones.
Many of the properties that we manage have multiple owners and it would be beneficial to be able to send text message notifications to each owner. In a lot of cases (such as this one), the multiple owners are a married couple and it would be beneficial to be able to send text message notifications to both the husband and the wife.
1 vote -
Conditions for Job Assignment
We have two listings. There's a cleaning company there that works on weekdays only, and we have a part-time employee there who can work on weekends only.
So ideally I would be able to set up two triggers that created cleaning jobs at checkout for those listings -- one that assigned Monday-Friday cleanings to service provider A, and another that assigned Saturday-Sunday cleanings to service provider B.
It looks like that could be implemented under "if these conditions are met", which comes up when a trigger event is "booking confirmed". The "choose field" dropdown would add "departure day is", which…
1 vote -
Create an "Airbnb account name" variable to use as signatire
We would like the account name on Airbnb to appear as a signatory.
1 vote -
Expose and Improve "Place on hold" email template to add booking dates
It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:
Hold requested for LMS 13 PAX by *****@yahoo.com
The property has been put on hold.1 vote -
Add condition condition unavailable date for booking inquiry
At the moment, we don't have any condition to filter out booking inquiry with unavailable dates so we can automate the booking inquiry sending process for those type of guests.
I can figure out the template side, but not the trigger side.
I get a lot of inquiries from non-Airbnb guests for dates that aren’t available at the specific property, but are available at similar properties. I don’t always manually reply until hours later, when it’s too late.
1 vote -
Create a trigger option for security deposits that haven't been refunded yet
Something like complex condition where 10 days after stay ends and security deposit received and security deposit not returned.
1 vote -
Ability to send a test email from template creation
Why should it be that the creation of an email template should be tested on a live guest? Please allow the ability to send a test email to confirm that the email appears the way it is intended.
1 vote -
Add incoming airbnb review as a trigger
Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).
1 vote -
Check box "Send copy to Agency" for custom templates
The check box "Send copy to Agency" in custom templates like the one in system template is for control purpose, we always do send a copy to the agency.
This is because (as you are aware of) the toggle function is not working well and we need to know when and if a template has been send (automatically and manually). It’s our work process at the moment. Also once in a while the connection we have via Outlook got a token error.
This is also a check when we don’t receive a email send into our Outlook Inbox.
1 vote -
Turn off notification for job accepted and completed
when Service Providers accept and mark the job complete, the system sends me a notification email.
I want to have the option to turn this notification off.1 vote -
Sample Message Flow
I'd like to be able to see exactly what my messages are going to look like to my guest. A "sample" function in templates and triggers would be helpful here, either just for individual messages or with a "complex condition" where I could say "guest books x-property..." and then see ALL the automated messages that would go out to that guest in the order they'd be sent, with all the variables filled with mock information or information I could provide in that complex condition.
1 vote -
1 vote
-
Add condition Paid partially
When I do direct bookings I allow people to make two payments. I want to send my template to both guests who already paid full and paid partially
1 vote -
Auto message for after hours
An auto message for after hours to respond to guests. Basically letting guests know that I will respond to their message the following day.
1 vote -
To hide "Send Pre-arrival form reminder" on Pipeline when guest submitted the form
I would like to have the option "Send Pre-arrival form reminder" hidden on Pipeline when my guest already submitted the form.
1 vote -
Add ability to cancel automated reviews for a guest from the message inbox
If we have a negative interaction, it would be nice to be able to easily cancel the scheduled review at that time, including from the app.
1 vote -
Add "post now" action to scheduled airbnb reviews
I can cancel, then manual review, then post from there, but it's clunky. I'd like to go through checking reviews and either approving or cancelling them. Then the next time I'm back on the page, I'd like it to be easy to tell which have already been checked so I don't check them again.
1 vote -
Variable [$Agent_First_Name$]
I want to have a new variable [$AgentFirstName$] to pull the name of the account being used to respond to a message
1 vote -
1 vote
- Don't see your idea?