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126 results found

  1. The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.

    7 votes

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  2. Currently optional fees under Fees and Policies tab are not showing up on direct booking site and I want to them to work for this channel. Currently, the workaround is to create them as services and upsell during the checkout flow.

    7 votes

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  3. After guest count (i.e. finding a place large enough for their group) the next most important thing to a would-be guest when searching for a property is that it has the amenities they are looking for. Right now, people have no way of knowing which properties have their preferred amenities other than clicking into each property and searching around for it in the listing details or photos. This is painful and makes for a poor experience!

    Guests need to be able to filter properties based on amenities. To avoid having that get too unruly, you could start with just the…

    7 votes

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  4. On the Booking page, can you move the link placement of "show details" to be directly under the quoted rate? Guests who want the rate breakdown overlook this awesome feature because the Book Now button is more prominent. Then they click the Book Now to see the rate breakdown when they are just trying to figure out date and rates.

    7 votes

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  5. On the website it only allows you to have 4 featured properties. The only thing that is bothering me with it is how it is displayed on the website. Its not 2 x 2 or 4 in one row. Its always 3 on top and 1 on bottom. It looks really unattractive on the website, there should be a way to fix that or add two more featured properties so it can be 3 x 3.

    7 votes

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  6. It would be helpful if we can make the key color of the direct booking site customizable. This color would modify the Activate State of the Tabs (Calendar, Map, Reviews, etc), the book now, the calendar booked dates, the stars and subtext for reviews. These are all currently a green. Currently the Book now button on the widget is also more like a Cyan than the green used in other areas. All these colors should be consistent and ideally adjustable on the Direct Booking site settings. We can do this if we use widgets separately, but unable to customize within…

    7 votes

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  7. Capture the guest's preferred language during the booking flow so confirmation triggers fire in the preferred language.

    6 votes

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  8. It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.

    Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.

    6 votes

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  9. Make all properties show on the map as soon as a customer clicks

    6 votes

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  10. with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
    I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?

    6 votes

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  11. I think most Hostfully property managers have guests from other countries come to the USA to visit their properties. When they book through Airbnb or VRBO, or other channels currency is converted for a smooth transaction. Using a direct booking site also must convert currency as we will have potential guests from other countries outside of the USA wanting to come visit our properties in the USA.

    6 votes

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  12. It would be nice to have a place for a custom URL for a thank you page, so that after a guest makes a reservation and checks out they can be sent back to a custom direct booking site. This would be very useful for tracking conversions if you are running ads.

    6 votes

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  13. 6 votes

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  14. Many guests have questions they wish to clear up before booking and won't book unless they contact you first.

    6 votes

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  15. As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.

    6 votes

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  16. When a prospective guest gets to my direct booking page, I want them to see all available properties with prices and star ratings.

    6 votes

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  17. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    5 votes

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  18. A "SHARE" button on the website would be Soooo very helpful.

    5 votes

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  19. Be able to edit and rephrase wording like "you are about to secure your booking

    5 votes

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  20. Support videos in the property pages

    5 votes

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