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Property Management Platform - Web

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118 results found

  1. not only name, but also the surname mandatory under the DBS

    2 votes

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  2. Not being able to modify DBS price display for Units once you click from frontpage shows an average price which is higher than half of our year and can turn away guests that are looking for lower prices. This is misleading guests.

    It should be exactly the same as the units that show on the front page.

    2 votes

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  3. Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    2 votes

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  4. The system currently permits users to select check-out dates that do not meet the minimum night requirement. However, when entering guest details, an error message in the booking widget states "Minimum stay is not met." This could potentially confuse guests and lead to a loss of interest.

    2 votes

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  5. Hi - I have a 2 night minimum in place, however, it is allowing 1 night bookings to show. Attached screen grabs as reference. It will not let the 1 night booking be processed, but we'd like to eliminate the option for it to happen

    2 votes

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  6. what i would like is do it shorter but the book site

    2 votes

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  7. i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds

    2 votes

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  8. I want to set the price for extra service as a percentage of total rent or daily rent.

    2 votes

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  9. Be able to add pages to the DBS like about pages Contact pages etc

    2 votes

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  10. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    2 votes

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  11. Previously we were able to use a format in the property URLs that automatically added the discount code for the user. Now this type of format does not work anymore. We would like to have the ability to send discounted rates to the customers adding the discount codes to the property URLs.

    2 votes

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  12. When activated, the minimum price rule does not seem to generate the desired prices.

    We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.

    2 votes

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  13. We upload high resolution images for our properties, so that any scaling that needs to be done by various platforms starts with the best possible quality.

    When the new DBS went live, it looks like it's using the full resolution. This means it's downloading dozens of 15-20MB images for each property, which is obviously very slow.

    AirBNB, as one example, rescales the listing images into webp format for listings. Not sure what other platforms do, but it would be nice to have the high resolution images in hostfully, and push those out to platforms that support it to let them…

    2 votes

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  14. Please consider offering a different booking window for direct website + hostfully booking widget vs other booking channels. For example in high season OTAs could have 2 week window and own website longer window to promote direct bookings.

    Alternatively, this could be achieved by creating blocks that do not apply to direct website.

    2 votes

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  15. For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.

    2 votes

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  16. I would ideally like to change how we come up in a search. I.E. our listing doesn't come up unless a group of 6 or more is looking for a home

    2 votes

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  17. Possibility to have different direct booking sites from the same agency and use it as different branding. manage properties but I'd like to have different tier of properties under different branding instead of lumping them into the same direct booking site

    2 votes

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  18. The price on the search result page should reflect the discount when the guest applies the matching date range with the discount condition (as shown on the individual property page).

    2 votes

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  19. Right now, one of our client's properties that we manage is listed at the bottom of the direct book site on the left side when scrolling properties. While our properties that we own are listed above. I'd like to be able to move this property up the left side that shows all properties.

    2 votes

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  20. Specifically, we have owners who like to offer gifted stays for for friends/ family and they want to pay for cleaning too. When we create discount codes for them to easily book, we want to have the option to not have the guest pay a cleaning fee as well.

    2 votes

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