141 results found
-
Expand length of the Direct Booking Site "Review Response" field
As a PM I would like to have up to 500 characters to respond to a guest review so that I can be very detailed about my response. Right now, there's a limit of 255 characters.
3 votes -
Improve "Available Properties" email
The price quoted in the email is deceptively high and would scare off guests since it is the total including the deposit and all fees. I would think that if they clicked on one of the properties in the email that it would show them a breakdown of how that figure was calculated. But it just takes them to the listing. Not a quote. ---Personally I'd prefer if this email would publish the nightly rate instead. Let the guests see all the fees and deposits later. This email should entice them, not scare them off.
3 votes -
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability
Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.
3 votes -
Payment Processing - Accept crypto payments?
Has there been any discussions about Hostfully platform being able to
accept Crypto currency for bookings? Does anyone else think this is a good idea since the industry is shifting towards digital currency? Many travel sites are already offering this option.3 votes -
Change how checkout restriction dates are shown on booking widget
When a property manager blocks check out on a specific date in the calendar, the booking widget displays that date as grey.
However, the date is not actually unavailable. Guests can still stay that night as part of a longer reservation. The only restriction is that they cannot check out on that date.
This creates confusion for guests because the widget visually suggests the date cannot be booked at all, even though it is still available within a multi night stay.
2 votes -
Add an FAQ section to the Booking Widget
Like where is the very light switch how to retrofit this item etc. maybe in a welcome page, guest info guide, or a small “House FAQs” section. So if you have any suggestion where these things can fit . thank you
2 votes -
Google does not index units due to Dynamic Loading ("Infinite Scroll")
Google is not indexing all units on the direct site in Hostfully site because listings load dynamically on scroll without pagination. Solution to make this more fluid
2 votes -
Add “Referral Source” as a Required Field for Direct Booking Inquiries
Description:
Add an option in the Hostfully Direct Booking Site settings to create a required custom field asking “Who referred you to our rental?” during the initial inquiry or booking request process. This would ensure property managers can track referral sources without relying on optional fields or follow-up messages.Why This Matters:
• Helps property managers identify successful referral channels.
• Supports referral programs and marketing ROI tracking.
• Improves lead quality by gathering valuable info at the first point of contact.Suggested Implementation:
• Allow admins to create a custom “Referral Source” field.
• Option to mark the field…2 votes -
Make booking widget show all pricing details when clicking on "Show details"
On Booking widget, the pricing section doesn’t appear to move when clicking on "Show details", and it wasn’t immediately obvious that they needed to scroll all the way down to see the rest of the information.
See the screen recording here: https://share.birdie.so/i/D7JTP92D
Kindly help improve it2 votes -
Pin Point exact property location in Direct Booking Site
Right now, the circle in the map shows the area where the property is located. I would like the option to show the exact address with a Pin Point.
2 votes -
Show other OTA rates
Show examples of the prices from Booking .con and Airbnb when the guest is booking, this shows the guest is getting a better deal when booking directly.
2 votes -
Allow booking request outside booking lead time (Direct Bookings)
It ill be great to have a DBS button the same way it works for Airbnb. This is because we're a business who work in business hours. We have instant booking setup in general but after a certain time in the day, it becomes more complicated to accept a last-minute guest. They should be able to submit requests too.
2 votes -
2 votes
-
Differentiate the "Additional charge option" from the "Security deposit" on the checkout page
We used the “Additional Charge” feature, but on the checkout page, next to the security deposit it says (refundable). The security deposit is not actually included in the amount they pay upfront, so it is technically not “refundable.” Many guests contact us to ask when they will receive a refund of their security deposit and we have to explain to them that it was never paid, but is just an additional charge option we have after checkout if needed. Guests are often disappointed to realize this, thinking they were going to get $500 back of what they had already paid.
2 votes -
Stop photos automatically scrolling on DBS
When you click on any of the properties the pictures the pictures start scrolling. We would like them to not automatically scroll
2 votes -
2 votes
-
2 votes
-
2 votes
-
Have ability to choose required fields when direct guests book
In the direct booking site, I want to be able to manage which field I want to require the guests to fill in before bookings.
I also want to have the ability to customize (for example: name the button "Book Now") the direct booking site
2 votes -
Have ability to add filter in the search for direct booking site
In the search page, I want to use the drop-down of the property/cabin name instead of locations.
I want to have ability to customize/select which fields to be used in the search in direct booking sites.
2 votes
- Don't see your idea?