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  1. 2 votes

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  2. The URLs that are built for the Direct Booking site MUST escape characters that are considered "unsafe". This includes the pipe character ( | ), which is pretty commonly used in page titles as a separator that doesn't take up much space.

    If these are not escaped, Google Travel will NOT accept the weblink. For example, one of our listings has this for the direct URL:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20|%20Huge%20Private%20Yard%20&%20Hot%20Tub

    That should escape the | to %7C:

    https://reservations.vacayintucson.com/property-details/b9e9522c-8bfc-49a0-af7f-1d9705479c80/Modern%20Desert%20Oasis%20%7C%20Huge%20Private%20Yard%20&%20Hot%20Tub

    For reference: https://stackoverflow.com/questions/1547899/which-characters-make-a-url-invalid

    2 votes

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  3. Not being able to modify DBS price display for Units once you click from frontpage shows an average price which is higher than half of our year and can turn away guests that are looking for lower prices. This is misleading guests.

    It should be exactly the same as the units that show on the front page.

    2 votes

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  4. We need to direct people to make reservations at a specific set of properties, however, the only link that we have from Hostfully gives access to all listings. We would like to create a link to direct to 6 listings only.

    2 votes

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  5. I want to choose different fonts and color pallet to be used for my hostfully website

    2 votes

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  6. In the search page, I want to use the drop-down of the property/cabin name instead of locations.

    I want to have ability to customize/select which fields to be used in the search in direct booking sites.

    2 votes

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  7. Change the text on the button from "Book now" to "Continue". The latter is a more friendly and approachable option.

    2 votes

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  8. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    2 votes

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  9. When activated, the minimum price rule does not seem to generate the desired prices.

    We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.

    2 votes

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  10. I would ideally like to change how we come up in a search. I.E. our listing doesn't come up unless a group of 6 or more is looking for a home

    2 votes

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  11. Embed travel insurance option onto checkout flow.

    2 votes

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  12. It would be great to be able to generate all of our direct booking properties on a map in a single view so the guests could have a general look on what we have and where our properties are

    2 votes

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  13. I want to send service provider notifications when a service has been purchased both as part of a booking, and when guests buy it from the guidebook.

    2 votes

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  14. For now, we're advised by Cedric that the Security deposit is not included in the total amount on the order page but when guests click Book now button > lead to process the payment > they will need to pay the correct amount with SD included. The reason why we don't include the SD is to avoid having a large total, but guests still need to pay for it.

    That is not an acceptable reason as it's still misleading to the guests. Why include the SD in the breakdown if you're not going to include it in the total. We…

    2 votes

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  15. When getting more than 10 listings in a search result on the direct booking sites, the page numbers disappear when you reach the bottom. This makes the user believe there is only 10 listings unless they were to scroll back up to find the 2nd, 3rd or more page tabs of listings.
    Can Hostfully please either insert the page tabs at the bottom of the results or make it and endless scroll for all listings..?

    2 votes

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  16. Right now, the circle in the map shows the area where the property is located. I would like the option to show the exact address with a Pin Point.

    1 vote

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  17. Show examples of the prices from Booking .con and Airbnb when the guest is booking, this shows the guest is getting a better deal when booking directly.

    1 vote

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  18. Currently, we are only allowed to offer percent discounts, or figure discounts to a promo code, but I would like to allow some of my VIP repeater guests the privilege of having a lower minimum night stay during peak periods, say, minimum 2 nights instead of my usual minimum 4.

    1 vote

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  19. When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.

    1 vote

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  20. 1 vote

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