65 results found
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Accept an iDEAL payment via Stripe
IDEAL is a common payment method in the Netherlands.
iDEAL is a single use payment method where customers are required to authenticate their payment. Customers pay with iDEAL by redirecting from your website, authorizing the payment, then returning to your website where you get immediate notification on whether the payment succeeded or failed.
0 votes -
Have option to collect deposit X days before checkin
I want to collect the security deposit 7 days before checkin days, there's only booking time or checkin time available at the moment.
at booking it's too early and and at checkin too late... it is our experience
7 votes -
Ability to require Vrbo Invoice Payment Method even with payment processor
The When a customer is using the Vrbo Invoice Payment Method and they have a payment processor active, they would like to be able to only show the "bill me" option in Vrbo and remove the pay by credit card option.
1 vote -
Keep the auto-refund security deposit schedule for cancelled bookings
At the moment, if I setup auto security deposit refund. The schedule will be cancelled when bookings are cancelled. Which is tedious.
I would like to keep the security deposit refund schedule for cancelled bookings, like Airbnb.
1 vote -
whimstay security deposit
Whimstay doesn't process security deposits. For Whistay bookings, there should be a way we can automatically either remove that line from the order or collect through stripe. Otherwise the payments aren't marked as paid in full, and RemoteLock codes aren't activated.
1 vote -
Feature to allow guests to request Invoice
Sometimes guests need Invoices, it would be easier if they could request an invoice from their Guest Portal > Property managers receive an email about that request and manually send them their Statement Invoice via Hostfully Inbox
4 votes -
quote
When we send a quote, it is important to see in that quote the discount applied. For instance, I set 10% for more than a week. Instead to change automatically the daily rate, it should show the discount applied as a single line. I believe that Guests would be more inclined to book with a discount.
3 votes -
Automated refund for security deposit
There's the option to automatically refund security deposit. However, I don't charge deposits, I only authorized them in Stripe, so I don't need this feature.
It would be relevant to have a tick box to use or not this feature. Right now we can only choose the delay for refund.2 votes -
Integrate with PayFast
PayFast is very popular in Africa. Integrating with PayFast will connect with clients easier in Africa.
3 votes -
Payment reminder (internally) to send balance requests
I would like to have the option to set a payment reminder internally so that I can remind myself to send the balance request email
3 votes -
More flexibility to split the charge into more than 2 payments
Hi team,
At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.
As a workaround, users should:
1. Create manual payment link from Stripe > send to the guest
2. Once the guest pays, Record a payment manually from Pipeline
3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amountThat seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.
6 votes -
Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.
For Airbnb reservations from 28 nights, Airbnb will split the payment into 2 transactions but in Hostfully there's 1 transaction and it shows as fully paid at the beginning while it is not.
Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.
3 votes -
Add the Rental Conditions as a mandatory field to agree to and sign when processing payments
We would prefer that the guest simply be forced to sign the rental agreement when they book —or— when they make their second payment.
3 votes -
Sold upsells in a report
Having a list of sold upsells in a report
5 votes -
Ability to customize the invoice for guest from View Order.
It’s confusing to add additional fees after a total - that’s why it would be useful. All fees should be added - then a total - then taxes at one time. Not taxes on one item and then taxes on another total. It’s confusing. There should be one subtotal - taxes - and then one total.
2 votes -
Improve checkout page or allow users to modify checkout page.
I would like to adjust those following:
On the page where guest enters their credit card information, it says at the bottom: "To cancel your reservation please email {email} or call {phone number}. Can we please remove this? Don't think it's necessary to talk about cancellations before they even book.
- On the page where guest enters their credit card information, the CTA is "place your order". Can we please change this copy to reflect STR e-commerce best practices? "Place your order" is more appropriate when the customer is buying a physical product to be sent to their home...doesn't fit for…
2 votes -
Auto refund cancelled reservations based on cancellation policy
For now, the system only has feature to refund SD automatically. We'd love a feature to issue refund for cancelled reservations automatically based on the cancellation policy set, like other channels Airbnb or Vrbo.
5 votes -
Display Stripe Fees in Order Details
When Property Manager views payment details, please provide a breakdown of the Stripe Fees (the ones from Stripe/Hostfully).
Show a breakdown of Payment and invoice amount.2 votesWe can not display Stripe fees in the order details, because we do not have this information until the payment is made. The fees can be shows in the Enhanced Reports though, included in the processing fees for the booking.
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Instead of the guest paying the security deposit I would like the ability to hold the funds and charge if it's necessary
I'd like to be able to authorize a guest's card for (example) $500, but only capture the funds if there are damages. Otherwise, the credit card releases the hold.
6 votes -
Show nightly rate breakdown on payment link
It would be important to have a way on the invoice where guests can see the room rate breakdown for each night as opposed to just the total.
10 votes
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