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30 results found

  1. The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.

    We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together

    2 votes

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  2. Give PM access to restrict 'connect to Airbnb' in owners portal

    2 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  3. 2 votes

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  4. 2 votes

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    Re-opening this UV since we do NOT provide the guest contact information on the Owner Portal, only the guest's first and last name.

    The request here is to provide the contact info, which can include:

    • email address
    • phone number
    • cell phone number
    • mail address
  5. At the moment, when PM customize a custom domain, the shared reports for owner would not accessible if owner login with Hostfully domain. I would like to have this worked both on my custom domain or Hostfully domain.

    2 votes

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  6. It would be great to show the pet count in the owner portal along with the cleaners calendar when you click on the reservation.

    1 vote

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  7. I want to be able to remove an owners which are no longer working with from the list.

    1 vote

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  8. If we change the parameters of the Owners Statement we then lose all ability to send/upload as an integration. If we use the default with limited information we can push to their portal.

    This needs to be changed so that a revised Statement can be made 'default' within the system. Way toooooo much Admin each month for a basic feature/need

    1 vote

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  9. It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
    t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…

    1 vote

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  10. Permission to allow owners to see the Property Manager's guest communication be of benefit

    1 vote

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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