94 results found
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Option to Change commission rate for stays entered manually
We offer a lower commission rate on stays that acquired by our home owners. Since these are all entered in manually it would be great to have the option to change the commission rate when creating a booking so that the calculations will shake out in the reports rather than us having to track these stays and break it down after we run reports.
3 votes -
Include Current Stays in the Pipeline filter "Relevant/Arrival Date"
Include current Stays in the Pipeline filter "Relevant/Arrival Date".
Current Stays are Relevant and useful when looking at the upcoming stays list.
I have to Filter "Stays/Arrival Date" in order to see who is staying in which listing, and I would like to see this information all in one place under Relevant/Arrival Date.
3 votes -
Pipeline > Status Dropdown > Keep Stays 'Relevant' Until Deposit Action Is Performed
Include stays in which the deposit HASN'T yet been returned under 'RELEVANT'. Because there is still a relevant action to complete before the stay is closed.
It's easy to miss deposit returns when users have to scroll through 'ALL' to find the stays which need Deposit Return action.
3 votes -
Display Blocks in Pipeline
As a PM I'd like to be able to block my calendar for owners, and view their booking/block in the pipeline so that I can prepare the listing the same way I would prepare it for a guest. I need to have it cleaned, send door codes for the time of their stay, and go through the usual lifecycle of their booking as I do with the others so that I don't forget to prepare any details related to their stay.
3 votes -
Do not default the Add Lead to On Hold.
When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.
2 votes -
Have ability to set payment settings (%) for specific reservation
Yes i saw it just desapointed as I need this just for a certain amount of client not all of them. So now I will need to change the system for only one transaction here in there not very fonctional
2 votes -
Ability to edit / delete a service from Lead modal
When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.
I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.
2 votes -
2 votes
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Ability to apply rate multiplier = 0 on Lead modal for long-term stay
It would be helpful if there is an option to allow us to zero out the multiplier when needed to get these mid term rentals the exact price we need to.
For example, a 29-night stay is 2000 but there is a rate multiplier of 4% so I have to enter rent amount as 1923.5 but the total is not exact 2000.
2 votes -
Printer-friendly button to print out the order
I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .
2 votes -
Double booking notification
In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.
2 votes -
Break out the price rule discount at the order level
I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.
2 votes -
Ability to delete canceled reservations for all channels
I would like to have the ability to delete canceled reservations for all channels
2 votes -
Have ability to Send checkin instruction from Pipeline for Airbnb reservations
Since emails are not provided in Airbnb leads, so it keeps error when we send "Checkin instruction" every time on Pipeline.
I want to be able to send checkin instructions for Airbnb reservations from Pipeline that will go to Airbnb inbox.
2 votes -
Add nextpax logo to the leads coming from Nextpax integration
As a VRM, I would like to have Nextpax logo in the leads in Pipeline page if leads come from Nextpax channel.
2 votes -
Have the option to delete customer profile in All customer list
As a VRM, I want to be able to delete a customer profile in the CRM (in all customers page) as I don't want the test customers listed there.
2 votes -
Add Notes in Add manual transaction at view order page
It appears that at the Order details page, there’s no Notes box to leave a note where the payment comes from.
We have a Notes box for Record a payment action, but no such box for Add manual transaction.Specifically, for Stay and Archived leads, there's no Record a payment button, so users have to use Add manual transaction and couldn't add any notes there.
2 votes -
Disable the on-hold on the dates when receiving an inquiry
We noticed that when we get inquiries, it puts a hold on the dates. It would be great if we could disable this. We sometimes have guests request random dates just to get in contact with us and it creates a block on the dates even though they aren't planning on staying.
2 votes -
Notification when a lead is about to be expired.
Get a notification when a lead is about to be expired.
2 votes -
I would like to change the status of a reservation (booked, canceled, payment received etv) in the calendar.
I would like to be able to do all these pipeline actions on bookings/inquiries in the Calendar rather than needing to move to the Pipeline to complete these tasks:
- Mark as booked
- Mark as paid
- Place on hold / extend hold / revoke hold
- Close lead
- Cancel booking
- Re-open (a closed lead)
- Record a payment2 votes
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