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121 results found

  1. I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .

    4 votes

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  2. In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.

    4 votes

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  3. Make the Status dropdown into a multi-select, so that I could show just all On Hold and Booked items, for example.

    Add "Booking Date", "Status", and "Property" to the list in the Sort by drop down.

    4 votes

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  4. 4 votes

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  5. We have a minimum age of 25, so if the lead guest age is not displayed, or their date of birth is not shown, then we have no way to check whether they are over 25 years old. We have 2 guests checking in today that we have had to speak with and one we had to cancel as she was only 19 (even though she ticked the box to say she was over 25). This would be very helpful as a quick glance to see how old the lead guest is and to see if they are eligible or…

    4 votes

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  6. As a PM, I would like to be able to modify archived reservations and charge guests after they check out. Currently this is only available for direct bookings.

    4 votes

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  7. We offer a lower commission rate on stays that acquired by our home owners. Since these are all entered in manually it would be great to have the option to change the commission rate when creating a booking so that the calculations will shake out in the reports rather than us having to track these stays and break it down after we run reports.

    4 votes

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  8. Include current Stays in the Pipeline filter "Relevant/Arrival Date".

    Current Stays are Relevant and useful when looking at the upcoming stays list.

    I have to Filter "Stays/Arrival Date" in order to see who is staying in which listing, and I would like to see this information all in one place under Relevant/Arrival Date.

    4 votes

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  9. Automatically calculate the additional amount when changing the stay date of Booking.com reservation from Hostfully. At the moment, we have to manually calculate the new price when changing the checkout date for extend.

    3 votes

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  10. Fee Information: Display all price and fees on all platforms. Minimum requirement is to show platform fee (e.g. OTA commission for Booking.com). A solution like Airbnb's fee breakdown would be good.

    Transactional Costs: Ideally, lead view should list transactional costs as a separate fee under platform commission. If not possible, include in notes section as an alternative. (currently it's only available in order details window)

    3 votes

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  11. I want to close lets say 10 rooms for 1 person that will come with friends and family but they want to pay seperately. How i can make a bulk reservation and have the financial stats organised?

    3 votes

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  12. Allowing Transaction IDs to be searched into the Pipeline filters

    3 votes

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  13. Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.

    3 votes

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  14. Sometimes we need to have guests fill out a form outside of the PAF, and/or Rental Conditions and it would be really useful to be able manually mark that the form has been completed.

    This would also be useful for returning guests to not have to complete again.
    This way, we could not worry about triggers with the condition of having completed the PAF.

    3 votes

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  15. Hello, is there a "variable" for the next check-in date? I am looking to put this in a message for my inspector/handyman, in stating the checkout of the current stay and including when the next check-in is, in case there is something to be fixed, he knows how much time he has to fix it.

    3 votes

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  16. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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  17. We'd love to have a feature to show the payment processing fee and Hostfully processing fee on the order directly so we can easily subtract both fees when refunding the guests

    3 votes

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  18. I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.

    3 votes

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  19. 3 votes

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  20. Be able to modify individual nightly rates and not just the total night rent on a lead.

    3 votes

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