147 results found
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Allow the Property Sales Manager to view order details
Allow the Property Sales Manager to view order details.
1 vote -
Be able to close a request without it showing up in the name search.
Guests often send multiple inquiries, which makes it difficult to locate their current booking in the pipeline. You have to click through each inquiry to find the correct one.
1 vote -
Pipeline - Ability to select multiple properties in drop down filter
The filter function for pipeline under "properties", create a drop down list that allows you to click multiple properties to filter by, not just 1 at a time!
Or - add the "property tag" filter option.
Either way, I want to be able to filter out properties that I do not manage so only my properties are shown in the pipeline.
As a large company with several managers we are currently unable to filter out each others' properties, so leads/inquiries get lost on the pipeline...
1 vote -
Guest details default to Property Manager' own country and state/province
We'd like to have the guest details default to our own country and state/province. At the moment every guest's default state/country is California USA, while most of our guests are Canadian and in our state, and we have to make changes to each one before saving a booking. Thanks! info@vacaybc.com
1 vote -
Automatically Cancel Unpaid Reservations After a Set Time
It would be extremely helpful to have an option to automatically cancel unpaid reservations after a defined number of hours. This would help prevent calendar blocks due to unpaid bookings and reduce the need for manual follow-up or cancellations.
1 vote -
Be able to customize the manual transaction IDs
Be able to customize the manual transaction IDs.
1 vote -
Pipeline filter by property tag
Apologies if this has already been asked, I couldnt find it.
Please can we add the filter option in pipeline "property tag". This is extremely helpful in the calendar view (so I can filter my properties by the location tag), and would be extremely helpful in the pipeline view so we can filter out properties by area managers.
At the moment the manager filter doesn't work (perhaps the way our set up is), but it doesn't filter correctly for us.
1 vote -
Export order breakdown
We'd like to export invoices (orders) from the first quarter of 2024 for all the guests that outline everything that they paid. We need the visual of the order not just the information aggregated into a report
1 vote -
No show filter
Have the ability to modify the status of a reservation from 'Canceled' to 'No Show' for reporting purposes to avoid manual workarrounds on the reports.
1 vote -
Add & remove extra services charges to a booking
- we can add and remove a chargeable service to existing boooking
- have a payment link (Stripe) for an extra payment if required
- and I believe refund is already supported through order balance when it becomes negative (I hope)
- it has to work for any OTA, not only for direct bookings
This is useful if you want to charge for early check-in or late check-out, for example. And any other additional services an agency may have.
Best regards,
Alex1 vote -
Unable to add extra note to archived leads
Ability to modify archived leads including Airbnb leads because we need to input Extra note/ Private note about guest's stay and other details.
1 vote -
1 vote
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Envelope Icon in the Pipeline should show up if Check In instructions are sent via custom trigger
A host goes to the pipeline to make sure everything is done for the guest but the envelope only shows up when the check-in instructions are sent manually through the Pipeline. There should be an option to identify a trigger as the check-in instructions and for the envelope to show up when it is sent.
1 vote -
Show Airbnb special offer warning on the order page
At the moment, it's hard to tell if an Airbnb booking is a special offer. It'd be helpful to show Airbnb special offer warning on the order page
1 vote -
1 vote
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Be able to customize the lead IDs
Be able to customize the booking IDs which include the needed information such as property name, check-in date, and series number,
1 vote -
Update the property name on pipeline when modifying BDC reservation
Current behavior:
when a booking.com reservation's property is changed,
=> the roomId is changed on Pipeline.=> The property name need to change manually in Hostfully.
Request:
When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.
1 vote -
1 vote
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Showing cancellation policy of booking
Showing cancellation policy when the booking is created in the lead modal so we know which cancellation policy was used and if we have to refund to guest or not.
1 vote -
1 vote
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