89 results found
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Ability to edit / delete a service from Lead modal
When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.
I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.
1 vote -
2 votes
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Ability to remove an extra service from a SP in the order details.
I need to be able to delete if we do not have availability for the service or there is an error
1 vote -
Ability to apply rate multiplier = 0 on Lead modal for long-term stay
It would be helpful if there is an option to allow us to zero out the multiplier when needed to get these mid term rentals the exact price we need to.
For example, a 29-night stay is 2000 but there is a rate multiplier of 4% so I have to enter rent amount as 1923.5 but the total is not exact 2000.
2 votes -
calculation of the Total Rent to be the nightly rental rate plus the cleaning fee
calculation of the Total Rent to be the nightly rental rate plus the cleaning fee
1 vote -
Change hold error message from
When I extend the hold on the pipeline if the date range is occupied with another hold, the system shows the error pop-up window that says internal server error
=> would be better for the pop-up window to say "There is already an active open hold for this listing"1 vote -
Change the Guest Invite from "False" to "Account claimed"
Under the Data Tab in the booking, it says "Guest Invite: false". Normally there's a URL to invite guests to claim their account. If it shows "False" instead, it means the guest already claimed the account. For a better UI, I think it should be changed to "Account claimed" or anything similar to avoid confusion.
1 vote -
Hide Rate multiplier on lead detail
The rate multiplier is showing as a line item on lead details.
I want to have the option to hide it.
* Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.6 votes -
Arrival and Departure time in Stay details tab defaults to Property Checkin/ Checkout time when adding lead
When adding a lead, on the 3rd tab "Stay Details", the default Check-in time is 12:00 AM and the default Check-out time is 11:00 AM.
It is a bit confusing. It's not a natural feeling to save something that looks wrong compared to our settings. So it would be better to have that Arrival and Departure time be default to the checkin / checkout time from Property Settings.
- Click Add lead
- Select Checkin, Checkout Date and Property
- Arrival and Departure time in Stay details tab are changed automatically to the settings of that property.
1 vote -
Have ability to duplicate an existing booking to a different date range
I want to create multiple bookings for the same guests but for different periods. It would be great if I can duplicate a booking onto different period, so I don't have to re-fill the guest's information everytime.
Rebook feature only works with past bookings. I can't do it when the guests inquired.
1 vote -
Printer-friendly button to print out the order
I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .
2 votes -
Ability to retrieve deleted bookings/access to information about recently deleted bookings.
Context: Past bookings should not be able to be deleted that have payments towards them. An accidental click of cancel or delete can be very easily clicked on. The entire booking should be able to be retrieved if this occurs.
1 vote -
Modify Airbnb reservations from Hostfully
At the moment, changes to a reservation need to be initiated by the guest or by the Property Manager on Airbnb. I want to be able to edit it through Hostfully.
1 vote -
Lead Modal: search "Country" and "Language" dropdown by typing the letters
In Pipeline > Lead Modal > Client Information tab, I want to be able to type the letters to easily search for a country or language.
1 vote -
Show discounts on quotes as negative line items
When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).
On the final price it is applied, but it is not a line item on the quote.
9 votes -
Ability to select the default lead status when creating a new lead.
Ability to select the default lead status on each team member account when creating a new lead.
The default is "Hold". A lot of the times we create these for a "booked" clients, and the team always forgets to change the status t in the add lead page before creating it.1 vote -
Double booking notification
In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.
2 votes -
Larger Pictures of Property in Pipeline. With 24 listings, they are so small I can't tell which property it is.
Make photo of the property larger or just have the property name prominent
1 vote -
"Issue a refund" option should not disappear when a security deposit refund is refunded or scheduled
I want the option "Issue a refund" option to remain when a security deposit refund is refunded or scheduled, so that I can issue a different/ larger amount (cleaning fee refund, extra guest fee refund, etc.) without having to do that from Stripe/PayPal directly.
1 vote -
Delete guest from Guest Information page and guests' list
I want to delete a guest from Guest Information page and guests' list (for example: a guest for testing purposes).
1 vote
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