RemoteLock Pin
Change RemoteLock pin to 4 digits, instead of current 6 digits. Both Airbnb and HomeAway's integration with RemoteLock set the auto-created pin to 4 digits.
Matt Latham
shared this idea
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Hi all! We have completed this request. You can now select the PIN length from 4-8 digits. Here is an article which will walk you through it. - http://help.hostfully.com/en/articles/2725484-hostfully-remotelock-integration#step-3-map-your-lock-to-a-property-on-hostfully
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AdminThien (Admin, Hostfully) commented
Hi all.
Thank you for your feedback and votes. We implemented it following the advice from RemoteLock. They do support 4 digits codes but because of the security policy, RemoteLock advised us to only use the 6 digit codes.
We have a ticket for the improvement but it also needs to follow the advice of smart lock platforms. When it is done, we will notify you.
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Alex Zaatari
commented
I second the option to have 4 digit codes. The codes are time based so there isn't a need for 6. Moreover, guests will have a harder time to remember 6 digit codes especially if they come back after a late night out. Nobody wants a call at 3am asking what the 6 digit code is.... yes this happened to me.
Better yet, instead of randomizing the code, use the last 4 digit of their cell number. If that is not provided by airbnb. Have it triggered after the guests fill out the arrival form.