Ability to add different types of blocks
As a PM, I want the ability to create different types of blocks for the following reasons:
Partners such as Key Data can recognize the different blocks and take them into account when analyzing data.
I can quickly look at the stacked calendar and understand why the calendar is blocked.
Right now, a PM can create a block and put notes in the block to describe the type of block it is. All blocks show on the calendar as grey. An owner can also create a block from the owner portal. That block shows as blue.
We should allow PMs to choose a type of block when creating a block and differentiate the way they look. Some options for blocks include, but are not limited to:
Maintenance
Housekeeping
Owner
Guest of Owner
Matt Latham
shared this idea
-
Property Manager
commented
I 100% agree, not just for data collection but also for client experience. Many of my owners are not as savvy and want us to add their blocks in for them, this creates some logistical issues with auto populating tasks, accurately tracking checkins and check outs as well as turnover days. I feel that we want the ability to go above and beyond for owners specifically and this would be an easy and useful add to do so.
-
Keith
commented
It doesn't seem like the implemented solution solved all of Matt's problem.
should I open a new ticket?
There are different actions needed based on why something is blocked.
if it's blocked for use by an owner or guest of owner, it should trigger a cleaning,
if ti's blocked for maintenance, it might trigger a property inspection.
Simply differentiating by who added the block seems insufficient.
Also, when the agency adds a block I'd like to indicate if it's owner editable.
As it is, if an owner can't get to the the portal to add a block and ask us to do it for them we also then have to edit/delete it when they wan't to change it.
When I add a block I'd like to tag it as an "owner" block so they can manage it.
-
AdminThien (Admin, Hostfully) commented
Hi all. We would like to update you on the status of this ticket. On our new release today, we updated our API which adds an owner UID to a block if it is created from owners. This will help our partner to differentiate the normal blocks from the owner block.
We also informed our partner KeyData about this. Now they can decide to update the integration if they want -
Keith
commented
We, PM"s need to be able to create blocks the owners can edit as well.
As it is now, if we create a block, the owner can't modify it, I'd like to be able to create an "owner block" on their behalf so they can later edit it, but also need the ability to create PM blocks that the owners can't edit (like if we have scheduled maintenance/service and can't have a guest in a unit on a specific date)Also, blocks feed into 3rd parties like vrscheduler, these all trigger events on the other end.
If an owner is staying, we need to clean after them, but if it's blocked for photography or to repair a broken window, then we don't need to clean, so having tags or additional block types would be quite helpful.
-
nicole
commented
Yes please this is very important so that it triggers a departure for housekeeping schedules.
-
Thanks for the idea and vote. We do allow PMs to add blocks to the calendar from with the property management platform, though they aren't specifically owner blocks.
We increased functionality this year to highlight any blocks the owner makes themselves from the owner portal in a different color within the calendar.
We have it in our long term plan to allow different types of blocks to be created making it easy to identify what type of block it is without having to click into it. Ideas are owner, maintenance, housekeeping, guest of owner. If there are other types of blocks you would like added, please let us know and we will consider.
Once we start working on the calendar, we will review this request again.