Scheduling security deposit payments
We should have the ability to Schedule. Hopefully should also work with payment systems to negotiate a refund on the transaction fees.
Note that we already support holds, they are called "Additional charge" - please see documentation at https://help.hostfully.com/en/articles/3032124-using-the-additional-charge-option
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Philippe Pieri commented
We need to customize the security deposit timeline beyond the available choices "due at time of booking" or "due at time of check-in". We currently collect SDs 3 weeks before check-in but adding a customizable field would make the value flexible for multiple use cases.
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AdminBrise Carpenter (Admin, Hostfully) commented
In Agency Settings, the options of payment timeline for security deposits are either "due at time of booking" or "due at time of check-in". We need to control this value (currently 3 weeks before check-in). We'd like to request adding a customizable option.
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Keith commented
Many payment processors done charge dees on refunded amounts. Stripe does which is annoying but this seems to be non negotiable for them
For direct bookings, security deposits have an “additional charge” option. It would be helpful if this were implemented for all channels for which we take the payments
For full or partial refunds it's unlikely stripe will change policy