Make more variables work for trigger "New Message in Inbox"
As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].
At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.
AdminThien (Admin, Hostfully) commented
Also, it would be great if there is a condition for different channels for this trigger. For example, I only want to receive a notification when a new message is in the Inbox from the direct booking site.
first_name_unknown last_name_unknown commented
Yes, it would be great to get these extra variables working such as:
The above would be critical