You can only click on ''View Order'' and see the guest's invoice..
There isn't the option to download the invoice as a pdf, csv or anything.

This makes the accounting part a real hassle at the end of the month.

It would also be helpful if this invoice could include a breakdown per-night. Our guests traveling for government and university work frequently need a detailed, per-night invoice for their employers.

Would be great to be able to send these PDFs to other platforms such as Booking.com etc as at the moment they won't accept uploaded files to their messages.

I do like the receipt template now in inbox

Along with pdf version there should be an image version

This will get into Airbnb and other channels that might not support pdf

Yes a pdf invoice is extremely important for me, I think any guest should be able to receive one, it's a perfectly normal request. It should also update of course when a payment is made and the total is paid. Would be awesome!

If you use the variable "[$ORDER_STATEMENT$]" in an email, you can make a nice looking statement for your guest. It doesn't include details of payments received but that could be added to the email body. Not exactly what you are asking for but its a way to achieve something close-ish.

I'm not sure how to generate any kind of receipt. I get requests for them all the time and have to make them manually.. it's very annoying.

Ideally, we would have a more advanced processor- a non-refundable rate charged 100% at the time of booking, a refundable rate % at the booking and a reminder X days before the arrival. If the payment requires 3D authentication, this should be an automated or semi-automated email to the guests with a balance payment link.

Sometimes guests need Invoices, it would be easier if they could request an invoice from their Guest Portal > Property managers receive an email about that request and manually send them their Statement Invoice via Hostfully Inbox

It’s confusing to add additional fees after a total - that’s why it would be useful. All fees should be added - then a total - then taxes at one time. Not taxes on one item and then taxes on another total. It’s confusing. There should be one subtotal - taxes - and then one total.

We have 80% of our bookings are direct and we have to use a third party system to make invoices to send to guest, this should be a quick fix

It would be great to be able to send proper invoices with VAT to the guests directly from Hostfully.