Damage program for listings on Booking.com
With Booking.com reservations, the security deposit is not automatically collected. Therefore, collecting it from the guest after the reservation is made can be a bit of an inconvenience to our operation.
We would be much better off if we have a damage program for our BDC listing (so guests would only pay for SD in case of any damages). Unfortunately, this is not supported via API at this time. If this is available, it's a big help for us.
Tien Nguyen
shared this idea
I just checked several Booking.com bookings and seeing that the security deposit is correctly collected. Closing this.
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Linda Lai commented
Currently we cannot select the BDC damage programme UNLESS the bond section is $0 on the Main settings page. BUT changing this will mean we can't collect the bond for other channels.
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first_name_unknown last_name_unknown
commented
Would really appreciate that the damage deposit integration be done soon: so guests would only pay for SD in case of any damages