Ability to rename Government ID field for Pre-arrival form
Our guests are confused by the request for "government ID." We would prefer for it to be specific and say "Driver's License or Passport.". We would love to edit such field on UI.
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Lee-Ann Unknown commented
We are constantly getting asked 'What is government ID?' from our guests as we do not use this terminology in the UK so it is confusing.
Also-we don't require their ID number so would be good for this to also be optional.
Can we have the option to amend this wording on the pre arrival form please? -
Jenn Eddy commented
Using the label "Government issued ID" might prevent confusion on what is required for this field. I see the term "Government issued ID" more often than "Government ID" for something like this.
We recently had a guest get confused because they "didn't work for the government", and didn't understand what they were supposed to do.