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How can we improve the property management platform?

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143 results found

  1. Support Booking.com Damage program so BDC will collect SD via PBB

    At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.

    I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.

    5 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
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  2. Integrate with Homestogo.com

    We should be able to book on Homes To Go and integrate as we do with VRbO Airbnb and others.

    3 votes
    1 comment  ·  Channels  ·  Admin →
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  3. Ability to check guest reviews when receiving Airbnb Booking Request

    5 votes
    under review  ·  1 comment  ·  Channels  ·  Admin →
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  4. Support Booking.com Facilities and Services in Hostfully

    On Booking.com Extranet => Property => Facilities & Services, we can upload photos for the facilities we have in-house, which helps increase our listing score and get more bookings.

    However, this feature is not supported within Hostfully and can also be overridden by Hostfully. Every time we refresh the sync from Hostfully, all setups in the Extranet for Facilities and Services are wiped out.

    This is a critical issue, so supporting this feature would mean a lot. Thank you.

    5 votes
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  5. Centralize sync options in Hostfully & improve PMP UI so I know what's pushed to channels

    I want to centralize the sync options in one location so I won't have to manage my listings in both Hostfully and Booking.com. For instance, I can handle mobile discounts in Hostfully, but promotions and deals must be managed through Booking.com. Next, it would be helpful if the user interface clearly indicated what is being overridden by Hostfully and what is not. At the moment, there are only some channel icon indicators next to certain fields. For example, Facilities and Services are overridden by Hostfully, while Promotions and Deals are not. The user interface should be more friendly so that…

    1 vote
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  6. Able to modify the direct booking site layout with the smaller map layout

    with the new direct booking site, your design uses almost the entire page for a map, and it frankly just does not look good, and in our opinion is not a good use of space.
    I would like to request the ability to modify the layout so the map is not as prominent as it is? Has anyone else commented on this?

    4 votes
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  7. Ability to force sync for all listings for Airbnb

    At the moment, we can only force sync at property level.

    let say i change my cancellation policy in all my listings and i did it with my bulk edit tool

    i have to click one by one in the sync button to push the update to Airbnb instantly.

    I'd like to force sync to multiple or all properties at once to save time

    3 votes
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  8. Separate rental agreements per channel

    Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.

    2 votes
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  9. More user-friendly error messages for channel sync issues

    At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.

    14 votes
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  10. Not automatically change to Instant booking when connecting to Airbnb

    Support feature where we can turn off the Instant Booking mode for Airbnb channel or not have Booking mode automatically changed into Instant Booking when connecting to Hostfully.

    1 vote
    under review  ·  0 comments  ·  Channels  ·  Admin →
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  11. Integrate with LEKKESLAAP and TRAVELGROUND

    I want to connect my Hostfully account with LEKKESLAAP / TRAVELGROUND, local South African platforms

    2 votes
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  12. Add flexibility to NOT accept unpaid reservations from Booking.com

    We don't want to have any unpaid reservations from either BDC or Vrbo to block my calendar.

    We have trouble on Booking.com to cancel a booking on Extranet.
    We were forced to call Booking.com to attempt to cancel this cooking. Nothing was done. We have been working on this for awhile now. CAN SOMEONE PLEASE REMOVE the setting that allows a guest to book without proper payment. This makes a high amount of stress on our end and we already wor over 90 hours a week. WE only sleep 4 to 6 hours a night. We do not have tome…

    12 votes
    received  ·  1 comment  ·  Channels  ·  Admin →
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  13. Display "Set Taxation" option when pushing data from Hostfully to create new BDC listings

    I got this error when trying to create new BDC listings from Hostfully. The listings are in France:

    TPAExtensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location(#321) - TPAExtensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location(#321) - TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location(#321)

    The option to Set Taxation is only visible for connected listing. Thus, to solve this, I have to create a hotel from BDC first before connecting it to Hostfully.

    5 votes
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  14. Conditions Upselling items

    Be able to select more than 1 of the service and select service per night.

    • For example, the breakfast price is based on one person, so if 2 people are staying they have no option to buy 2 breakfasts

    • If they are staying for 2 or more nights, there is no option to add breakfasts for additional mornings

    2 votes
    0 comments  ·  Channels  ·  Admin →
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  15. Feature to accept/decline Vrbo cancellation request within Hostfully

    When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    7 votes
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  16. Minimum stay at channel level

    As I am in a municipal that Airbnb is the only registered platform with the city to accept any booking under 30 days, I still want the opportunity which I can list at other OTAs, but instead of that, I would need the option to list 30days+ in other OTAs.

    7 votes
    2 comments  ·  Channels  ·  Admin →
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  17. Ability to hide/adjust the Map showing on Direct booking site

    Hi team,

    The map showing on DBS is too specific, it pins the exact location of the house. We would love to see the general map only.

    While labeling the site won't help and there's no way to customize it. It'd be great if we're given options to hide or adjust the Map showing on DBS

    5 votes
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  18. "allow booking requests" checkbox for Airbnb should also apply to dates past the booking window

    2 votes
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  19. Rate multiplier for Channel Managers (like Nextpax)

    I want to set "Rate multipliers" for channel management integrations like Nextpax for rental united.

    3 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
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  20. Submit and withdraw Airbnb trip change requests in Hostfully/ Change requests auto expire after a certain time

    When a guest or Property Manager (PM) submits a request to change their reservation, a temporary block will be placed in Hostfully PMP. If the PM or guest does not respond to the request, the temporary block will remain in PMP. I want to be able to submit, manage and withdraw Airbnb trip change requests in Hostfully; or make trip change requests auto expire after 24 hours, for example, so I don't have to withdraw the request from Airbnb to remove the block.

    2 votes
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