251 results found
-
Improve booking updated trigger condition
While you can support sending notifications once a booking is updated, you are currently sending notifications to cleaners, guests, and owners for all changes made to the booking, including when payments are received which is not necessary. We need to notify the guests, owner, and cleaners when the booking has been modified such as when extending the booking or increasing the number of guests, but not when adding notes, or simply receiving payments.
6 votes -
When booking changes houses. Notify both owners of the change
When a guest changes houses within their reservation the original owner should be notified of the cancellation and the the new owner should be notified of the booking.
2 votes -
ChargeAutomation pre arrival icon in the lead
once the ChargeAutomation pre-arrival form is completed it should show the icon in the lead
1 vote -
Add variable for service fee in custom templates
Ability to add a variable in custom templates for the service fee paid by the guest on OTA he/she used like Airbnb, VRBO or Booking.com
1 vote -
Add a complex condition for reviews
Have an option to select: Only send if the guest hasn't left a review yet
21 votes -
Add a condition to the triggers that the Pre-Arrival form is not completed.
It would be really helpful to have a condition that is: Pre-Arrival Form is Not Completed. This way, we could set up a template and trigger to remind guests to fill out the pre-arrival form.
9 votes -
Add ChargeAutomation condition to trigger - complex condition
Add Chargeautomation condition to trigger - complex condition
1 vote -
Add Order Number variable with 7 digits in the template
Add Order Number variable with 7 digits in the template
1 vote -
Have the booking guest's age pull into the lead details!
You can require the booking guest's age on the pre-arrival form. However, that data does not populate anywhere. Without having to create a custom field for this, please make it so that the age will populate in the lead details. Otherwise, what is the point of having that field and making it required?
2 votes -
Enhance Zapier Integration to Automate Guest Review Triggers for Good Reviews
Requesting an enhancement to Hostfully's Zapier integration to automate the process of triggering review requests via Airbnb review. Specifically, they want to automatically trigger a "Zap" when a guest leaves a 5-star review on Airbnb. Currently, they have to manually extract 5-star reviews from Hostfully reservations and upload the data to Nice Jobs (additional tool used by customer), which is time-consuming.
Key Issues:
Hostfully does not have a trigger for Airbnb reviews, particularly 5-star reviews.
Existing "notes" triggers in Hostfully's Zapier integration are unclear regarding which note fields are actionable.
Automation is desired, but a semi-automated workaround (adding a specific…2 votes -
Edit customized fields
under the pre arrival form instead of deleting them one by one
2 votes -
Trigger new messages
When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.
1 vote -
Add multiple-choice answer types for pre-arrival form
I want to have the option of adding multiple-choice answer types for pre-arrival form.
2 votes -
Translate day of week and month into the recipient language
In email templates, the day of the week and month abreviations are in English, also to French recipients. It should be translated into the template language.
On top of that, the date and month are inverted for us European. It's very confusing and makes us sound like a foreign automated company.
See attached printscreen: it should say "du mercredi 16 juillet 2025 au dimanche 27 juillet 2025"
1 vote -
folders in template
I have over 30 templates and it's getting difficult to organize, see what we really needs, identify double communication, etc... It would be great to have the ability to sort them, or organize in custom folders, just like in an inbox.
1 vote -
Sort triggers alphabetically so you can easily see the order your messages are going
Sort triggers alphabetically so you can easily see the order your messages are going with a naming convention.
1 vote -
Tools for last minute bookings.
I should be able to send different messages to last minute bookings so they don't get an all messages a at once. I should be able to exclude last minute bookings from the other messages.
1 vote -
Remove agency email/phone from the bottom of the pre arrival form
It would be nice to have the ability to select which data is shown on the pre-arrival form.
2 votes -
Improve the formatting of templates that are sent to Airbnb and Vrbo.
Often, the formatting of messages when sent to Airbnb and Vrbo goes awry. Especially for Airbnb, it seems to add a bunch of line spaces between paragraphs and makes the messages look pretty bad. Is there a way to not have the extra spaces and strange formatting happen when messages are sent to the app inboxes?
2 votes -
For the Airbnb automated guest reviews, can it include information about why a review failed
There's a failed status for Airbnb guest reviews, but it may be helpful to know why it failed.
2 votes
- Don't see your idea?