278 results found
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Be able to include variables for reservation pricing, such as order statement, to send SMS templates to owners for bookings notifications
It would be helpful to send how much the guest paid and per per-night pricing by SMS messages to the owner
2 votes -
Add Order Number variable with 7 digits in the template
Add Order Number variable with 7 digits in the template
4 votesPlease provide more details for this requirement. Thank you.
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Add a condition "If guest has not published a review yet" for custom trigger
They ONLY send a review reminder or a review request IF the guest has not yet written a review
This prevents the user from getting an annoying message about "hey can you review us" when he/she has already reviewed their stay.
35 votes -
Separate the review section for Airbnb and VRBO
At the moment, that is correct all reviews of both channels would be in the same place and be differentiate by channel's logo column. I want to have 2 seperate area for Airbnb and VRBO channels. That would be easier to manage the review.
1 vote -
1 vote
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Ability to offer early check in once job's are completed
It would be great to be able to trigger an early check in offer message when the cleaning job is completed.
2 votes -
Add property name to pre-arrival form
Please add the property name to the pre-arrival form when completed. When I receive the form information by email I cannot see unless I click into the link what property it is for.
It would be extremely helpful as I am managing multiple properties with other managers to know who the form belongs to without having to open the link and then click through the tabs to check the property.
2 votes -
Negative value on trigger
Ability to select a complex condition that sends the trigger only if it is not a same-day booking, or to be able to select 'before stay start' in * hours and up to * hours, with the 'up to' value being negative.
4 votes -
Channel messages should work with leads that were attributed to Vrbo
We had to import reservations before the connection with VRBO went live. Now that it is live, why wouldn't this reservation be affiliated with VRBO as it looks from our end? With the connection made shouldn't direct messaging work? Is this going to be the case for all VRBO imported reservations? If so this is going to be very tedious to babysit.
2 votes -
create the same trigger as send channel message and email message at once.
Have the option to create the same trigger as send channel message and email message at once.
15 votes -
Ability to Download All Created Message Templates
I would like to request a new feature that allows users to download all the message templates we have created, similar to how we can download reports. This functionality would greatly improve efficiency by enabling easy access, backup, and sharing of all templates in one place.
1 vote -
Custom template variables
Support custom template variable for Property Country.
1 vote -
1 vote
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Variable to pull domain name when a lead was created via website with Hostfully booking widget.
I made a custom template ("Reservation data") to notify our business partner about reservations that come through the Hostfully channel, and triggers for some events (for Booking request, Booking confirmed...). If I put the variable [$LEAD_CHANNEL$] in the custom template, the email notification only says "Hostfully". But if I look in the Dashboard, it says, for example, "inquiry on apartma-most.com via Hostfully". Can I put such information in the custom template, i.e.: "inquiry on <domain> via Hostfully"? I would like the business partner to be informed from which domain the reservation came through the Hostfully channel.
1 vote -
3 votes
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Add different times on triggers
I am requesting to have the ability to have the automated message "1 day before check in" to be sent earlier in the day. to have the option of different times
13 votes -
Make all variables used in system templates available for use in custom templates
Certain variables, such as [$TRANSACTIONAMOUNT$], [$TRANSACTIONID$],[$GUESTINFOURL$]- which leads to the pre-arrival form, and others are only functional in system templates. I'd like to be able to insert them into custom templates so that I can have more control over formatting, colors, branding, and when these messages are triggered.
4 votes -
Allow Triggers to send message to individual guest
It would be useful if a trigger option was to pick a particular guest to send a message to as apposed to all guests of a certain criteria
1 vote -
Add the condition[$ORDER_TOTAL_DUE_DATE$] on triggers
Add the condition[$ORDERTOTALDUE_DATE$] on triggers
1 vote -
Create a trigger with a condition to apply just to "upcoming bookings"
I would like to set up ne email triggers ot send messages 90 days or less to guests for a listing. However, I am noticing that if I set this new trigger up, it is sending the messages to existing reservations. I only want to them to send to new reservations as the message will impact the guests expectations and experience. How is this not a feature to control???
2 votes
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