124 results found
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Manually add customer info into customer data section
In the pipeline tab there is a Link at the top where you can "see all customers". I would like the option to be able to add customer info manually. This would be amazing for when I meet people in person that say they want to come stay at one of my properties and I could just save their info in their directly. I can then send communications directly from their contact page. This would significantly increase workflow and help with marketing, etc...
1 voteThank you for the suggestion.
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Keep the manual rent input on the lead when changing the number of guests
When I change the rent manually on Pipeline, I want the rent I input manually to remain the same when I change the number of guest, as long as it's not exceeding the base guest.
For example. my base guest is 10, I changed the rent to $100 manually on Pipeline. When I edit the lead once more with number of guests = 2 (which is <10), I expect the rate $100 to be kept, instead of the (dynamic) rate on pricing tab.
1 vote -
Ability to delete canceled reservations for all channels
I would like to have the ability to delete canceled reservations for all channels
2 votes -
Allow capital letter in the middle of a guest's name
At the moment, the system only allows capital letter if it's the first letter of the guest's name, I want to capitalize the letter in the middle of the names (for example: McKeown).
2 votes -
Add Notes in Add manual transaction at view order page
It appears that at the Order details page, there’s no Notes box to leave a note where the payment comes from.
We have a Notes box for Record a payment action, but no such box for Add manual transaction.Specifically, for Stay and Archived leads, there's no Record a payment button, so users have to use Add manual transaction and couldn't add any notes there.
3 votes -
Disable the on-hold on the dates when receiving an inquiry
We noticed that when we get inquiries, it puts a hold on the dates. It would be great if we could disable this. We sometimes have guests request random dates just to get in contact with us and it creates a block on the dates even though they aren't planning on staying.
3 votes -
Have ability to edit email address in guest profile
I want to be able to edit the email address in the guest profile, it's currently not editable and not reflected in the update of the lead email.
1 vote -
Have the booking guest's age pull into the lead details!
We have a minimum age of 25, so if the lead guest age is not displayed, or their date of birth is not shown, then we have no way to check whether they are over 25 years old. We have 2 guests checking in today that we have had to speak with and one we had to cancel as she was only 19 (even though she ticked the box to say she was over 25). This would be very helpful as a quick glance to see how old the lead guest is and to see if they are eligible or…
4 votes -
Have the option to delete customer profile in All customer list
As a VRM, I want to be able to delete a customer profile in the CRM (in all customers page) as I don't want the test customers listed there.
2 votes -
Show tax on a tax on the same line with tax itself, basically, the total tax
Hi team,
At the moment, on Order details page, it shows the detailed breakdown of each tax, and tax on a tax is on a separate line.
It's your current design and it's not possible to change on UI for now.
However, we'd like to show tax on a tax on the same line with tax it self, basically, the total of each tax, instead of having 2 lines for 1 tax.
it's more the details for customer invoicing that we are interested in.
3 votes -
1 vote
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inquiry airbnb delete
Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics
6 votesWe will provide the option to mark those airbnb inquiries as 'ignored', which will result in not showing under the default pipeline view
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Show the error message if user enter the number with comma when adjusting th amount
When I add the order adjustment via Pipeline,
If I I pasted the amount "3,031.56" > it recorded only "$3" which is not the desired amount.if you put a comma, the system is going to add only the numbers before the comma. The only symbol you should use is the period for the decimals.
As the user, sometime I will not notice about the commas, could you please add the headup or show the error instead of inserting the number before the comma as now?
Thanks.1 vote -
Notification when a lead is about to be expired.
Get a notification when a lead is about to be expired.
2 votes -
Have Cleaning fee taxes editable on Lead details
I can edit the Taxes field, but I can't edit the "Cleaning fee taxes" field. It would be useful to have cleaning fee taxes editable for custom quote too, like taxes field
4 votes -
Have option to show taxes in one line for Airbnb lead
As a VRM, I want to see the tax in one line, similar to Airbnb host payout record "Property use taxes" instead many tax lines so It can be cleaner in view.
2 votes -
Modifying archived reservations
As a PM, I would like to be able to modify archived reservations and charge guests after they check out. Currently this is only available for direct bookings.
5 votes -
More data of leads
It would be helpful if the lead view has information of lead creator, something like "Created by..." and it can be pulled to Enhanced reporting. As we would love to see how our Booking Agents work.
1 vote -
Add a status marker in pipeline when payment request has been sent to guests - to avoid multiple emails sent
Add a status marker indicating that you or your team have sent the payment request reminder to avoid multiple emails sent to guests. Similar to the marker that is added after Check in Instructions have been sent or the Pre-Arrival Form completed.
1 vote -
Adding taxes to line items
I want to add tax to line items in the lead modal.
1 vote
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