125 results found
-
Emails when we get a Hostfully lead/inquiry
When I get a lead or inquiry through channels, I get an email notifying me. However, when I get a lead or inquiry for a direct booking with Hostfully, I don't get notified of this. How is that possible. Is there a way that we can get a text or email when we get a lead/inquiry for a direct booking with Hostfully?
3 votes -
Report invalid credit card for Booking.com
As a property manager, upon receiving a Booking.com reservation, there are occasions when the credit card may fail to charge for various reasons. However, I face limitations in reporting an invalid card to request a new one from the guest or to request cancellation due to an invalid credit card. This limitation arises because I lack access to the credit card's CVC code, which is now transmitted via API and cannot be viewed on the Extranet anymore.
I'd like to ensure that when a reservation is received via Booking.com and the payment fails, the credit card details are reported…
3 votes -
Custom cancellation policy for Booking.com
We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.
3 votes -
Keep the public name as it is on Booking.com
I want to have Booking.com listing name the same as my public name. At the moment, it is being capitalized the first letter in each word.
3 votes -
Don't push "Public name" of master listing to Booking titles of sub-units if they are different Property IDs
I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.
3 votes -
3 votes
-
3 votes
-
Feature to accept/decline Vrbo cancellation request within Hostfully
When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice
3 votes -
Photo grouping feature for each room
Under Properties > Photo tab, I want to assign multiple photos to specific rooms so that when guests click on the main photo for the "Where You'll Sleep" section on Airbnb, they'll be taken to a page with all the photos relating to that room.
3 votes -
3 votes
-
Allow Booking.com requests to require approval.
Currently we can limit the instant booking per property for AirBNB, VRBO and direct bookings. I'd love it if we could add this to Booking.com (BDC) to prevent last minute reservations. We have been having a lot of policy/payment issues with BDC that come in the middle of the night. I would use BDC if we could limit the last minute instant guests who have issues.
3 votesHello, a new Booking.com API is now available to allow for request approval for bookings made within 3 days of the check-in date. This will be implemented soon.
-
Ranking optimizer
Add a feature that changes the listing topic by one alphabet or descriptions and in this way the listing stays active and gets higher rank
3 votes -
Set booking windows for different channels
Allow you to set Booking Windows for different Channels - I.E. 3 Months for Airbnb - 6 Months for VRBO - Unlimited for Hostfully.
This will allow users to drive traffic to their most preferred channel
3 votes -
Allow options of when to post on the Channel
I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:
X number of days to Y number of days in the future.
Occupancy % of X to Y for a given monthI could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.
3 votes -
Auto-retry importing Booking.com reservations when there is an issue with Booking.com sync job
We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.
It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.
2 votes -
2 votes
-
Support Booking.com Facilities and Services in Hostfully
On Booking.com Extranet => Property => Facilities & Services, we can upload photos for the facilities we have in-house, which helps increase our listing score and get more bookings.
However, this feature is not supported within Hostfully and can also be overridden by Hostfully. Every time we refresh the sync from Hostfully, all setups in the Extranet for Facilities and Services are wiped out.
This is a critical issue, so supporting this feature would mean a lot. Thank you.
2 votes -
Modify Booking.com reservations
Ability to modify Booking.com reservations in Hostfully, such as change property, add extra fee item ...
2 votes -
Have Vrbo handles booking payment after integrated with Hostfully, likewise Airbnb
Using a channel manager has made things for difficult for me. I now have to handle security deposits, rejected payments, credit card fraud issues, collect- file - pay occupancy tax etc. All this was done by VRBO before I had a channel manager. Can you please get an arrangement with VRBO like you do with Airbnb that they will still provide those services even though we are using you.
2 votes -
Rate multiplier for Channel Managers
I want to set "Rate multipliers" for channel management integrations like Nextpax for rental united.
2 votes
- Don't see your idea?