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144 results found

  1. Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.

    2 votes

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  2. Be notified when a payment fails because of an invalid card so that PM can request to cancel the reservation when the guest does not update a new card after 24 hours.​T

    2 votes

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  3. 2 votes

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  4. I want to connect my Hostfully account with LEKKESLAAP / TRAVELGROUND, local South African platforms

    2 votes

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  5. Be able to select more than 1 of the service and select service per night.

    • For example, the breakfast price is based on one person, so if 2 people are staying they have no option to buy 2 breakfasts

    • If they are staying for 2 or more nights, there is no option to add breakfasts for additional mornings

    2 votes

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  6. We should be able to book on Homes To Go and integrate as we do with VRbO Airbnb and others.

    2 votes

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  7. When a guest or Property Manager (PM) submits a request to change their reservation, a temporary block will be placed in Hostfully PMP. If the PM or guest does not respond to the request, the temporary block will remain in PMP. I want to be able to submit, manage and withdraw Airbnb trip change requests in Hostfully; or make trip change requests auto expire after 24 hours, for example, so I don't have to withdraw the request from Airbnb to remove the block.

    2 votes

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  8. Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules

    2 votes

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  9. 2 votes

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  10. When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.

    2 votes

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  11. 2 votes

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  12. When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.

    At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.

    For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…

    2 votes

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  13. The formula for calculating the surcharge at the channel is wrong. Here is the explanation that I had with the Support Team. After that, they ask me to put it in here


    many thanks for your feedback. And we can close the case. The problem in this case is that we have 2 different numbers and different situations. The way you explain it and hostfully do it it is right and not right.

    I try to explain it:

    I have a pizza and like to make my pizza 15% bigger. Than I use your Formular: 100 * 1.15 = 115.…

    2 votes

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  14. Automatically add a manual transaction for the order adjustment when an Airbnb resolution is agreed upon and accepted.

    2 votes

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  15. In Hostfully I created titles in English and French. But in BDC, they are only displayed in english regardless of the language I selected in BDC. This is a problem because we lose visibility by our french speaking audience.

    Therefor, I would prefer the internal property name to be displayed in BDC. Also, this would make it easier to find the property in the BDC extranet group page.

    2 votes

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  16. 2 votes

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  17. the client feels the holidays periods are where they can make the most money. they want to restrict guests from booking and then changing there minds. However they want to be flexible during the other periods so therefore want a cancelation to be strict during holiday busy times and flexible during all other timers.

    2 votes

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  18. When no Airbnb listing from a particular Airbnb account is connected to any of my properties, I would like to be able to remove the Airbnb account on PMP UI.

    2 votes

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  19. 2 votes

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  20. When the guest chooses a date range not match the minimum stay. I want that if the text which potential clients see when there is no availability (for example bc of a minimum stay requirement) can be manipulated. We want to be able to change that text so guests may change their dates or minimum nights.

    2 votes

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