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  1. Currently, photos and beds assigned to the Common Space room type are not displaying correctly on Airbnb. This is due to Airbnb’s decision to sunset support for the common_space designation by July 2025.

    Please help update the common space mapping to align with Airbnb's update.

    3 votes

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  2. Airbnb is pushing the 'virtual tour' by being able to organize photos by rooms. I keep reorganizing my photos in the "where you'll sleep' section of Hostfully's settings and they're not saving in Airbnb. This seems to be an integration issue.

    3 votes

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  3. Current Situation:

    Currently, to remove a LEID from our account in Hostfully, property managers must contact Support. This process can be time-consuming and requires manual intervention, which can delay operations and lead to inefficiencies.

    Requested Feature:

    I propose that Hostfully implements a feature that allows users to directly remove LEIDs from their accounts within the platform. This functionality would empower users to manage their LEIDs independently, without the need to go through Support.

    Benefits:

    Streamlined Operations: Users can manage LEIDs quickly and efficiently, without waiting for Support.

    Increased Autonomy: Provides users more control over their account settings, enhancing user satisfaction…

    3 votes

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  4. We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.

    It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.

    3 votes

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  5. 3 votes

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  6. I want to set "Rate multipliers" for channel management integrations like Nextpax for rental united.

    3 votes

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  7. 3 votes

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  8. Integrate with Plum Guide

    3 votes

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  9. Support Airbnb booking creation date instead of the date they were imported into Hostfully.

    The imported reservations from Airbnb are showing the lead creation date as the day these reservations were added to Hostfully, not the actual booked-on date. This skews the reports.

    3 votes

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  10. 3 votes

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  11. I'm not too fond of some booking sites. Some seem to attract the wrong guests and charge high commissions; however, if we use them wisely, we can get the right guest and occupancy %. I want the options of circumstances to display inventory:

    X number of days to Y number of days in the future.
    Occupancy % of X to Y for a given month

    I could use them to attract early/late bookers or handle the 1st or last of my desired inventory, as I see the need on all channels.

    3 votes

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  12. VRBO charge a 5% per booking + any fee

    PM wants to cover this with the rate multiplier

    2 votes

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  13. It would be useful to push the bathroom data from Hostfully to booking.com so it does not have be set up for each property in booking.com. This has to be done 99% of the time.

    2 votes

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  14. 2 votes

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  15. At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    2 votes

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  16. When we import Airbnb leads, the base rent is calculated so that base rent + rate multiplier equals the rent total from Airbnb.

    True, we could apply this only to future leads, not past leads, but I don’t see why this would cause an issue to this PM since the total rent is the same.

    It can be treated as a feature request, UV

    2 votes

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  17. Allow Co-host payments on Airbnb for being shown at Order Details

    2 votes

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  18. I want to set up the guest payment options for listings on Booking.com. Booking.com requires me to change the "Guest payment options" on Booking.com to "only accept cash" for 60 days to be eligible for Payment by Booking.com - bank transfer option. Currently, everytime I change it, the field is overridden by Hostfully PMP and changed back to "accept credit cards" although I don't see any place to configure this in Hostfully system.

    I want to have a button in the PMP to configure the guest payment options and this field should be pushed to Booking.com.

    2 votes

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  19. This is a big feature that airbnb is pushing to have completed. This could be penalizing in the algorithm beyond just marketing loss to help conversion if listing is visited.

    2 votes

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  20. It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.

    2 votes

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