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Property Management Platform - Web

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185 results found

  1. Have an option to select: Only send if the guest hasn't left a review yet

    12 votes

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  2. I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.

    6 votes

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  3. I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.

    1 vote

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  4. I want to add a trigger to send only to Instant Book.

    1 vote

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  5. "Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%

    "Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$

    1 vote

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  6. Have a Custom Template email (discounted ski lift ticket) go to incoming guests but ONLY for winter bookings, for example

    I thought a complex condition would work IF the email could go out 31 days prior to arrival for guests booked for All Properties between Dec 1 and April 15, every year (the ski season in our ski resort town).

    6 votes

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  7. We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed

    1 vote

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  8. In Agency Settings -> Rental Conditions and Property -> Rental Conditions, add the ability to use template variables and HTML formatting.

    Some examples of how we could use this:
    - Use variables in the Agency Rental Conditions to include property-specific information, allowing us to have a single common text.
    - Include specific booking data such as damage waiver, number of nights, the actual guest name, etc.
    - The ability to format the conditions makes it far easier for a guest to read and understand.

    4 votes

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  9. You should have a feature wherein you can stop the automation for a specific guest without affecting other guests.

    2 votes

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  10. Currently, Hostfully does not support vertical ratios in the email templates, so the vertical property image is cropped in a system template (Booking Payment Confirmed).

    6 votes

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  11. Be able to have the Government ID as a required field on the Pre-Arrival From, and not requiring the Government ID country and the Government ID number fields.

    6 votes

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  12. I need to have a variable to pull the available property with an agency web link, not DBS link for "Email Property List"
    As an example: for instead when an available property is:
    Elegant fully furnished 3-room apartment! (UID: 6a070957-9fae-47f3-882a-58d6096cbadf) then it should show the weblink: https://www.topselectvisit.com/property/6a070957-9fae-47f3-882a-58d6096cbadf

    1 vote

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  13. Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes

    4 votes

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  14. with the complex condition, I want to have the booking hold end event in the time-based event to sent the notify for my guest.
    It should be:
    - Complex condition
    => After the hold end
    [less than or equal to], or [equal to], or [greater than or equal to] [number] of days

    3 votes

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  15. 1 vote

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  16. I want to send my cleaner a text when a new booking is made within a week of check in . i dont want to send my cleaner a text with every new booking because she wont be happy and will miss the important texts. lease help me do this

    1 vote

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  17. I would like to have this option to send triggers to guests who paid at least 50%

    3 votes

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  18. We manage over 120 properties. So keeping track and scheduling reoccurring tasks like AC service or replacing batteries in door locks would be a great help. We would also use this feature to schedule weekly inspections of properties that are currently not occupied.

    6 votes

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  19. 3 votes

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  20. Both the Alternative Rental Dates and the Alternative Options templates have the same variable [$LEADAVAILABLEPROPERTY_LIST$] which means that the information shared will be the same. It would be helpful to have a variable that includes the alternative dates for the property that the guest has inquired about, instead of these two template that are almost identical.

    It would also be helpful if the Alternative Rental Dates template could be selected from the pipeline, like the Alternative Options template.

    5 votes

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