Skip to content

Property Management Platform - Web

Property Management Platform - Web

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

160 results found

  1. I'd like to be able to see exactly what my messages are going to look like to my guest. A "sample" function in templates and triggers would be helpful here, either just for individual messages or with a "complex condition" where I could say "guest books x-property..." and then see ALL the automated messages that would go out to that guest in the order they'd be sent, with all the variables filled with mock information or information I could provide in that complex condition.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Add a trigger "same day checkin" for complex condition.

    I had a guest schedule a booking on the same day as their checkin, however, it was after the time period set for my checkin instructions to be sent to them. I had to manually send my instructions to the guests since my checkin instruction email is sent 24 hours prior to their arrival.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I want to add action "create job" for event "owner added calendar block". When an owner creates a block on their calendar we want to be able to automate and create a trigger to create a job because that owner block is an owner stay.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. When I do direct bookings I allow people to make two payments. I want to send my template to both guests who already paid full and paid partially

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. An auto message for after hours to respond to guests. Basically letting guests know that I will respond to their message the following day.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. It would certainly be a handy feature if you could re-add scheduled emails. For example for us, I believe a reason one of the team may have deleted them previously is we were mid-transition into using Hostfully and we didn't want messages going out twice. I'm sure it would useful as well as circumstances can change in which information a guest needs and so it would be helpful to be able to re-add auto messages/emails.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. The trigger Day of the Week which is sent at 9:00 AM of the day. It's usually applied to all guests, including those checking out that day; however, sending this message to someone who is leaving doesn't quite make sense.

    To avoid any confusion, it may be best to modify the trigger so that messages are only sent to guests who are actively staying during the day. Additionally, perhaps it would be wise to consider specified times when triggering these messages.

    Thank you.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I would like to have the option "Send Pre-arrival form reminder" hidden on Pipeline when my guest already submitted the form.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I have a trigger set-up to send my cleaner a message when a booking has been revised, the intent is if dates change, and for some reason she is getting updates for lots of non related items.

    I want a condition in triggers so she only gets updates when the dates change.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. It would be great if we had the ability to toggle auto communication off for a specific reservation. For multiple reasons, we may not want the system to automatically send any messages at time of booking.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. If we have a negative interaction, it would be nice to be able to easily cancel the scheduled review at that time, including from the app.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I can cancel, then manual review, then post from there, but it's clunky. I'd like to go through checking reviews and either approving or cancelling them. Then the next time I'm back on the page, I'd like it to be easy to tell which have already been checked so I don't check them again.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Adding the ability to send warnings to teams when check out and check in times are not between certain working hours, for example somebody checking in at 22:00 would need special care from the team, thus a notification to their whatsapp a couple of hours from the checkin will be very useful and may prevent problems with the guest

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I need the trigger condition of "if the rental agreement is NOT signed" to resend it, in the case where the booking is outside of the direct booking site (otherwise, the rental agreement has to be signed before proceeding to book).

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. At the moment, leads from TA are imported by iCal. And iCal leads are considered as blocks so triggers don't work at all.

    It would be much appreciated if we can communicate with TA leads from iCal.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?