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  1. 1 vote

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  2. I want to have the Variable to pull the VRBO listing URL into the custom template.

    1 vote

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  3. At the moment, system template "VRBO Alternative Payment Link" only fires for Vrbo guests if the transaction fails due to 3DS2 error (the error in Hostfully order: Your card was declined. This transaction requires authentication). I want this template to fire for failed Vrbo transactions due to other errors (insufficient funds, card declined)

    2 votes

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  4. Triggers should fire again if the lead's dates have changed. For example "X days before stay starts".

    1 vote

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  5. I want to have the option to send the Hyperlink in SMS message with no invalid format.

    1 vote

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  6. I would like to be informed when there's an error in my Email settings because it leads to many failed triggers and messages

    1 vote

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  7. 1 vote

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  8. The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!

    1 vote

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  9. As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.

    1 vote

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  10. I want to have a separate trigger to send message for Airbnb booking that is confirmed, but is "Awaiting guest ID".

    1 vote

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  11. Be able to test a trigger with a click of a button

    1 vote

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  12. Guests message at all hours of the day and night and while we would love to respond, often times, answers can wait until the next day. We would love it if we could set up a triggered message that would auto respond to a confirmed guest during out of office hours. In that message, we could certainly include information about emergency contacts if appropriate for the situation. Please add this so that we can have days off!

    1 vote

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  13. Have an option to select: Only send if the guest hasn't left a review yet

    3 votes

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  14. I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.

    2 votes

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  15. I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.

    1 vote

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  16. I want to add a trigger to send only to Instant Book.

    1 vote

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  17. "Percentage at reservation" from Property Settings => Main settings tab, for example 30% at reservation and collect balance at 15 days prior to checkin date => this variable "Percentage at reservation" will pull 30%

    "Deposit amount" means the amount guest has to paid at reservation. For example percentage amount at Property Settings => Main settings tab is 30% and guest's booking total without Security deposit is $1000 so this variable "Deposit amount" pulls 30% * 1000$ = 300$

    1 vote

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  18. Have a Custom Template email (discounted ski lift ticket) go to incoming guests but ONLY for winter bookings, for example

    I thought a complex condition would work IF the email could go out 31 days prior to arrival for guests booked for All Properties between Dec 1 and April 15, every year (the ski season in our ski resort town).

    2 votes

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  19. We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed

    1 vote

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  20. In Agency Settings -> Rental Conditions and Property -> Rental Conditions, add the ability to use template variables and HTML formatting.

    Some examples of how we could use this:
    - Use variables in the Agency Rental Conditions to include property-specific information, allowing us to have a single common text.
    - Include specific booking data such as damage waiver, number of nights, the actual guest name, etc.
    - The ability to format the conditions makes it far easier for a guest to read and understand.

    2 votes

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