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Property Management Platform - Web

Property Management Platform - Web

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How can we improve the property management platform?

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23 results found

  1. Service Providers- PM's need notification when a job is 'declined' or pending

    When a job is scheduled, Service Provider/Cleaner gets email with option to View, Accept or Decline.
    Currently, only when the Accept option is chosen, will an email generate to give the PM get a notification.

    Can you please add a function so PM's receive an email when a Service Provider "Declines" a job ?
    Why? So PM's can assure the job is assigned or reassigned appropriately. When many properites & jobs scheduled, how do we check declined and unassigned jobs?

    Part 2: Can support add a function /section that displays "Declined and Unassigned jobs?

    14 votes

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    2 comments  ·  Service Provider Portal  ·  Admin →
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  2. Assigning multiple Service Providers per property

    Sometimes Cleaner 1 is not available to clean Unit A. When I look at Unit A's calendar for "June", I want to be able to assign some of the cleans to Cleaner 1 and some assigned to Cleaner 2. I don't believe this is possible.

    40 votes

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    under review  ·  6 comments  ·  Service Provider Portal  ·  Admin →
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  3. Add internal notes fields in the owner and service provider sections under property settings

    "Notes" or "Additional Information" fields in such areas as Edit Provider, Owner under Edit Properties, etc. Other fields that would be helpful here would be an additional phone field (Office vs. Cell). Website address would also be nice.
    These fields would be to enter useful information on provider services, hours, etc.
    Likewise, for the Owner tab, entering additional information on multiple owners, owner requests, etc

    10 votes

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    3 comments  ·  Service Provider Portal  ·  Admin →
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