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  1. Currently we can limit the instant booking per property for AirBNB, VRBO and direct bookings. I'd love it if we could add this to Booking.com (BDC) to prevent last minute reservations. We have been having a lot of policy/payment issues with BDC that come in the middle of the night. I would use BDC if we could limit the last minute instant guests who have issues.

    1 vote

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  2. Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…

    2 votes

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  3. With amenties being such a huge search filter being used, the API connection on Hostfully should reflect every Airbnb amenity since their new updated amenity list

    2 votes

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  4. I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.

    13 votes

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  5. Other PMSs like Guesty has a feature that it changes the listing topic by one alphabet or discriptions and in this way the listing stays active and gets higher rank

    2 votes

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  6. Allow you to set Booking Windows for different Channels - I.E. 3 Months for Airbnb - 6 Months for VRBO - Unlimited for Hostfully.

    This will allow users to drive traffic to their most preferred channel

    2 votes

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  7. For now, the information about types of supported credit cards does not match between Hostfully and VRBO. That causes issues and confusion. On VRBO, it should only show the supported types of credit cards.

    1 vote

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  8. I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
    And on hostfully, property A gets 0% and property B gets +10%

    Right now, the rate multiplier is only available at the channel level.

    3 votes

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  9. As a PM when I’m connecting properties to Airbnb or importing properties from Airbnb then I would like to receive a warning first so that I know Airbnb might change the fees.

    3 votes

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  10. It would be great if Hostfully can build the integration so users can partially sync with Booking.com. For now, there are some contents of the property that we are not able to edit when fully sync with Hostfully and these fields will be erased/greyed out when we connect our listings with Hostfully.

    1 vote

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  11. As a PM, I would need to update Post Booking Details for guest to have the updated information after making a reservation, but it is not available in PMP now. And I do not want the information displayed in the public section where people can view it freely.

    4 votes

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  12. As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    5 votes

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  13. As a PM, I would like to have Booking.com reservations that failed during a database update / outage on PMP to be imported to the system. As of now, it just failed, which resulted in no lead created, and resulted in doubled booking. I have to contact Hostfully support so that they manually import these failed bookings.

    4 votes

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  14. As a PM, I would like to have more property-type options in Airbnb to choose from. At the moment, PMP is missing these: barn, campsite, casaparticular, cycladichouse, dammuso, farmstay, guestsuite, heritagehotel, kezhan, minsu, pension, ryokan, shepherdshut, trullo, windmill.

    4 votes

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  15. Booking.com reservation commission should be imported & there should be a field for this in the Enhanced Reporting just like Airbnb Host Service Fee. Sometimes I choose to pay more commission so that BDC boosts my ranking on specific dates. This makes it hard for me to show the correct Booking.com reservation commission in the Enhanced Reports.

    6 votes

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  16. As a PM, I would like the note that contains the Hostfully UID to be removed from the Airbnb calendar when the reservation/block is cancelled or removed so that the calendar on Airbnb is clear.

    From the attached screenshot, the open date has the note Block uid=…., which is confusing. It makes me think that the date is not available while it is.

    10 votes

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  17. I'd like to receive all financial updates on Airbnb bookings from the Airbnb Resolutions Center on the order in Hostfully so financials can be in synch for bookings and reporting.

    Problem Statement:

    Right now, if a guest is refunded or funds are collected from a guest using the Airbnb resolution center, then Hostfully does not receive that information for updating bookings and therefore Reporting. This causes a gap in reporting and makes it hard to reconcile.

    27 votes

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  18. The primary contact on Booking.com needs to be the booking agent not the Admin of the Hostfully Account.
    At least remove the syncronization so we can enter the good information because when I make the change it went back the next day.

    The customer contact me instead of the agent. It doesnt make sens.

    6 votes

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  19. There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.

    4 votes

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  20. I get a typical enquiry from VRBO guests requesting a discount/offer for longer stays. AirBnB allows the option to offer a discount, special offer, but Hostfully integration with VRBO does not. The work around puts the guest out and depends on gaining a lot of trust.

    7 votes

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