90 results found
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Extend booking
Allow a direct booking extension when guests book from sites such as Booking.com/Airbnb.
We currently have to create a new booking if a guest would like to extend their stay which then creates a request for ID/deposit etc and then they will get various messages which aren't necessary. We need the ability to extend an existing booking directly1 vote -
Booking Confirmation PDF file
I want to send a booking confirmation PDF document to my guests.
1 vote -
Stop sending cancellation notice email when the subscription failed to renew the 1st time
I received multiple emails when my account failed to renew the 1st time.
As a former Customer Service manager, It's also unnecessary to mention closing the account if not paid in the initial email. It's insulting to your customers. It's a once a year payment, so it's likely that a card used last year is no longer valid.1 vote -
Preview listing before publishing.
Would be great to preview your listing prior to publishing. Currently this is my very first listing, first time with a STR so figuring out How the listing will look prior to publishing is important. Currently I am stuck publishing then checking the listing to see what it will look like, then I need to adjust the listing if something is wrong.
1 vote -
Customer History
In customer profile, I'd like to see all booking history of that customer - not just their contact information
2 votes -
Cancellation policy able to change when promo code is apply
Promo code that when applied, adjusts the cancellation policy (i.e. No refunds when using promo code)
2 votes -
Please add the Reservation # for VRBO and Hostfully bookings on the New Order Page. Like it is for Airbnb reservations.
The old Order Page showed the reservation number for each trip - Airbnb, VRBO and Hostfully. This number is used to reconcile each order with the Stripe payments and reports. In the New Order Page, the reservation number is only listed for Airbnb trips. Is it possible to have the Reservation number added for VRBO and Hostfully bookings? Without the unique reservation number, it makes it challenging to match the trips to the payments if one guest books multiple properties for the same date.
1 vote -
2 votes
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A monthly email survey sent to PMs to gather feedback and vote on new feature suggestions
I want to receive a monthly email survey from Hostfully to gather my feedback and vote on new feature suggestions.
1 vote -
Allow the pre-arrival form to be customized in its design
pre-arrival form enable to customizable
4 votes -
link owners to their properties
In the owners section in the main dropdown menu, the owners are displayed but, (we have over 100 properties listed), we need the properties linked to the owner so we do not have to search through all properties to find them.
2 votes -
Show properties on the property list by Airbnb account
Show properties on the property list by Airbnb account. (not via tag)
This will allow users that have mutiple properties to always show only one list of Airbnb accounts.(Stars of Boston request)
1 vote -
City/Tourist Taxes per Night and Person
Many cities have city/tourist taxes. It should not only be possible to deposit a city tax per booking or a %-tax, but also one per day and person.
1 vote -
1 vote
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1 vote
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Show Ical URL with property name
This is the best i have been able to do regarding iCal sync to google calendar, but I would really love if I could tell which property this guest is arriving to on google calendar because the name alone does not help me in preparation for the guests arrival (would be so much better if it provided the property that the guest was checking into.
If it would allow me to change the url to the name of the property and show that instead of platform.hostfully that would certainly be ideal.
1 vote -
Discount for inactive properties
I want to have discounted pricing model for inactive listings to retain historical data without incurring full subscription costs.
2 votes -
Change amount of time MFA code is valid for.
2 minutes for the verification code in MFA is too low. We would like the code to be valid for longer.
1 vote -
Not translate guest names when translating messgaes
Some of our guest names are in Dutch and when we translate the messages to English it also translates the names of our guests.
1 vote -
New adjustment/expense type called "IMPROVEMENT"
Hey All,
Just suggesting a very small improvement but it will help us a lot to build owner/property yearly 1099 statement & form.
Add new adjustment/expense type called "IMPROVEMENTS", the reason is improvements add value to the property in other hands repair/maintenance are just an expense.
with that new type will be very easy to build that breakdown and help our clients to do their tax report properly and it's a small change without breaking any prior functionality.
1 vote
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