69 results found
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Have the ability to manually change the number of guests on a reservation if it changes after initial booking
If a guest changes the number of guests after the initial booking i.e they book for 2 but want to change to 4, we cannot manually alter this in Hostfully for BDC bookings. This then causes an issue for the rest of the team as they have no visibility of number of guests. We need to be able to amend this if the numbers change
1 vote -
What is the best legal framework to use for my law assignment?
For most law assignments, the best legal framework to use is the IRAC method (Issue, Rule, Application, Conclusion). It is the industry-structure for legal analysis that ensures your arguments are methodical and well-reasoned.
The IRAC structure for assignments:
● I - Issue: Find the specific legal question that needs to be answered
● R - Rule: State the relevant legal principles, statutes, and case law.
● A - Application: Apply the law to the specific facts of your case or scenario.
● C - Conclusion: Provide a clear and supported conclusion.
Some other effective and useful frameworks include the PEEL…1 vote -
pet
Pet fee as a variable to use in templates. Ie, 'Your booking is confirmed for 2 guests and 1 pet'
1 vote -
Image upload crop tool should default to full image selection
Previously, when uploading images, the crop tool would automatically select the full image, allowing users to simply click “continue.” Now, the tool defaults to a square crop, forcing users to manually adjust or cancel and re-upload.
This adds unnecessary friction, especially for users who consistently want to keep the original image format.
Request: Set the default crop selection to the full image (as before), or provide an option to keep original dimensions without manual adjustment.
1 vote -
Improve platform performance so it does not require to clear the cache
Improve the platform's performance so it does not require to clear the cache so often.
1 vote -
iCal warning
You should put a warning that if we share the iCal link they will have lifetime access to the property. At the moment, it's not possible to set permission for iCal
1 vote -
mobile log in
When you log in on browser through mobile. The numbers revert to the alphabet and you cant auto insert the code sent to your mobile
1 vote -
Automatic upsell of vacant nights
Offer automatic upsell to booked guests for vacant nights before & after their booked dates.
1 vote -
Support billing in currencies other than USD (e.g., AUD)
Currently, Hostfully billing is only available in USD. For customers operating outside the United States, particularly in markets like Australia, this creates additional challenges such as currency conversion fees, fluctuating exchange rates, and more complex accounting.
It would be incredibly valuable for Hostfully to support billing in additional currencies, starting with AUD, with the ability to expand to other commonly used currencies (EUR, GBP, CAD, etc.). This would significantly improve the experience for international customers, simplify accounting and reconciliation, and better support Hostfully’s growing global user base.
Use Case:
• Australian property managers prefer billing in AUD to align with…1 vote -
Auto populate guests information
I would recommend Hostfully to immediately search and show a drop down of existing guests after we start typing the guests' first or last name, to match with existing records. Usually when we need to create manual bookings, chances are they are returning guests. And after clicking the name we chose, auto populate the remaining fields such as email, address, phone number, etc.
3 votes -
Less Support Turnover, Enhanced Team Support
Having several different people “trying” to help within a short period of time can lead to different and sometimes contradictory information, as has already happened.
Even though Hostfully has several support agents available who can review the case and assist, it often means having to explain the problem all over again, repeat the entire process for a new person, and sometimes receive replies that have nothing to do with the original issue.
As a solution, you could reduce the number of different agents handling the same ticket or issue for a single person. Obviously, this might mean waiting longer for…
1 vote -
Ability to add UTM to the pre-arrival forms links
Ability to add UTM to the pre-arrival forms links to be able to track the bookings for agency's marketing end
1 vote -
Request for a channel for all minor updates
System or channel that allows you to see all the platform's news automatically, without having to subscribe to each Uservoice.
1 vote -
Security - Add support for passkeys
Passkeys are the newest and strongest form of passwordless authentication, built on the WebAuthn/FIDO2 standards. Instead of a password, a passkey uses public-key cryptography stored securely on a user’s device (like Face ID, Touch ID, or Windows Hello). When a user logs in, the device signs a challenge with the private key, and the server verifies it with the public key—meaning nothing secret ever travels over the internet.
Key points about passkeys:
Passwordless by design – users don’t type anything in; authentication happens with biometrics or device unlock.
Phishing-resistant – since the login only works on the legitimate domain, attackers…
1 voteThanks Alex for adding all the ideas - well received and will be considered.
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Security - Add IP Login audit tracker
An application needs to track IP logins and display them to the end user as a critical security measure. By recording and showing where and when login attempts occur, users gain visibility into their account activity and can quickly detect unauthorized access from unfamiliar devices or locations. This transparency empowers users to take immediate action—such as changing passwords, revoking sessions, or enabling stronger authentication—if suspicious activity is spotted. At the same time, it creates an audit trail that helps both the user and the service provider investigate potential breaches. In short, IP login tracking enhances trust, accountability, and proactive defense…
1 vote -
Security - Add MFA App support
Add support for MFA app. Using an app is more secure and faster than an SMS code.
Why SMS-based MFA is insecure
While better than no MFA, SMS is no longer a robust security method. It is highly susceptible to attack because:
SIM swapping:
This is a common and dangerous method where attackers convince a mobile carrier to transfer your phone number to a new SIM card they control. They can then receive your MFA codes and gain access to your accounts.Lack of encryption:
SMS messages are not encrypted and can be intercepted by hackers with access to a…1 vote -
1 vote
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Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
2 votes -
Increase character limits on departure items in guidebook
For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.
1 vote -
Allow property address to be passed to Zapier
PM needs the property address to pass to Zapier to include in their contracts.
patriciacortinas@welfarevacationhomes.com1 vote
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