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1805 results found

  1. To have a check box that offers a refund other than just a check box for the refund confirmation.
    Maybe even a space to give a reason for that refund so you can refer back to it if there is ever an issue that arises.

    1 vote

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  2. Could you add the new column showing the total number of bedrooms on each listings to the report?

    We need to conduct an internal analysis on the performance of each property according to their typology (studios, two-bedroom, three-bedroom, etc.) in order to define different commissions based on the property type. I believe this is the only way to determine it.

    1 vote

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  3. I'd like to be able to see exactly what my messages are going to look like to my guest. A "sample" function in templates and triggers would be helpful here, either just for individual messages or with a "complex condition" where I could say "guest books x-property..." and then see ALL the automated messages that would go out to that guest in the order they'd be sent, with all the variables filled with mock information or information I could provide in that complex condition.

    1 vote

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  4. Integrate with Swimply, a pool rental app for hourly rentals that would sync with the STR calendar. For those of us who have properties with pools, this could be a great way to capture hourly rentals just for the pool.

    1 vote

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    Thank you. We suggest you talk to Swimply and suggest to them that they integrate with our platform using our APIs. 95% of our integrations are actually done by the partner and not by us, so it's important you communicate your interest for an integration to them. Thanks for suggesting.

  5. As a VRM, I would like to get a notification when guests request a hold from my Quote sent.

    At the moment, when they request a hold, it only directs guests to Hold confirmation page and the status is updated on my Pipeline page, calendar is blocked without notice.

    1 vote

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  6. Hi there - I use Enso Connect for a handful of things, including automated messaging. Currently, there isn't the ability for me to send Airbnb messages via Enso Connect as Hostfully doesn't offer that capability via the API. Is this on the roadmap? Enso says that their other PMS integration partners are offering this but not Hostfully currently. Thanks!

    1 vote

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    0 comments  ·  API  ·  Admin →
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  7. When writing an email from the inbox, I miss having a tool box where I can add our signature + logo, or simply put characters in bold, italic, underline... add a link, etc. It would be great also to be able to add variable that automatically translates into the related data within the mail body.
    We have tool box (not consistently I've seen) when creating or editing a template, so why not when writing from the inbox?

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. I would like property custom datas (amount, numbers, or any type of info) to be pushed to enhanced reports, within the property fields.
    For instance, while I don't want to add a linen fee in the price (because it is included in the cleaning fee), I need the linen fee to appear for each reservation in the report in order to calculate the owner income (Our linen fee is not per guest, the fee depends on the property beds number).

    1 vote

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  9. While checking with Davut, we're advised that the system won't auto refund if it recognizes the reservation is from Booking.com.

    The auto refund feature should work for all reservations whose payments are processed via Stripe.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  10. If the guest goes to a specific property page, they can check the dates that are available (highlighted) and the dates that are booked (greyed out).

    On the main page, since it's sorted by locations, which means that if PMs have 3 properties at the same location Show Low, AZ, the system can't provide availability of a single property and ignore the other 2. Therefore, I believe it's by design to show the Calendar this way for all dates.

    However, because we only have 1 property for each location, the system should show the availability of each property instead of…

    1 vote

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  11. I just checked and Hostaway does have this feature to to export the whole calendar to other channels instead of each listing. It would be much simpler and time saving.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  12. I have several restaurants in my guidebook that have a full bar as well as a restaurant. Currently it is necessary to list the restaurant twice separately as a restaurant and as a bar. It would be more convenient to just select the restaurant once and then be given the option to add multiple categories related to the restaurant.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. 1 vote

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  14. I have connected a couple of properties to the Airbnb calendar of the owner via iCal, which is causing the owner's bookings from Airbnb to appear in check-in report, even in Quickbooks.

    It would be great if these bookings should not appear there as the owner takes care of them.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Permission to allow owners to see the Property Manager's guest communication be of benefit

    1 vote

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  16. It's confusing when it comes to the payment by Booking.com option as it's unclear about the requirement and timeline.

    Therefore, it would be helpful if Hostfully makes a Deal with booking that all their customers are offered the payments by booking option. As they say now I must wait for an invite. But it doesn't say when the invite will come

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  17. 1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  18. Only suggestion I would make is to make the "View Order" button a bit more obvious, maybe make it available within the pipeline as one of the options that pops up when you click/hover over the circle. We don't have to click "Edit" to see that button.

    1 vote

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  19. Asana integration please. Relying on Zapier is tedious, time consuming and adds unnecessary monthly cost.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  20. 1 vote

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