1846 results found

1. Ability to Dynamically Configure Calendar Widget Using Property ID

   We would like to request a new feature that allows the calendar widget to be dynamically configured based on the property ID.

   Currently, we are unable to implement this behavior because the necessary ID is not returned in any API response or available anywhere else in the system. As a result, we cannot generate the widget dynamically and must manually retrieve and use the widget for each individual property.

   To enable dynamic usage, we would need one of the following:

   Include the required widget ID in the API responses, or

   Allow the calendar widget to be generated directly using the property ID.

   Enabling either of these options would significantly streamline the process and allow us to implement the widget in a scalable and automated way.

   Thank you for considering this request.

   We would like to request a new feature that allows the calendar widget to be dynamically configured based on the property ID.

   Currently, we are unable to implement this behavior because the necessary ID is not returned in any API response or available anywhere else in the system. As a result, we cannot generate the widget dynamically and must manually retrieve and use the widget for each individual property.

   To enable dynamic usage, we would need one of the following:

   Include the required widget ID in the API responses, or

   Allow the calendar widget to be generated directly using the… more

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   0 comments  ·  Widgets and Forms  ·  Delete…  ·  Admin →
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2. Payout Issue Tracking Reports

   I would like to request a reporting feature that allows users to track issues related to payouts. This report would help identify pending, failed, delayed, or disputed payouts and provide clearer visibility into payout status and patterns over time.

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   0 comments  ·  Reports and Analytics  ·  Delete…  ·  Admin →
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3. Ability to set custom data for single unit, not just based on unit type

   We have different door code for each room under each unit type, and currently, it's not possible to set up custom data for single unit.

   We want the ability to set custom data for single unit, not just based on unit type

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   0 comments  ·  Templates and Triggers  ·  Delete…  ·  Admin →
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4. Automatic Review Response

   Just like we have automated reviews for Airbnb and VRBO, I would like to have automated review responses that get posted in reply to reviews we receive. I think it would be helpful to have a condition where we set the number of stars a reviews has that qualifies it for a response, for example, I could set a response trigger that only replies to 5-star reviews, since I probably want to manually review and respond to any review that may have something negative in it.

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   0 comments  ·  Reviews  ·  Edit…  ·  Delete…  ·  Admin →
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5. templates & triggers

   Allow editing/personalization for scheduled messages.

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6. Keep booking original Price

   PM inquired whether moving a channel booking (Airbnb/Booking.com) from one property to another, or between sub-units within a multi-unit property, which causes a price change, is there a way to retain the booking original price?

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   0 comments  ·  Property settings  ·  Delete…  ·  Admin →
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7. Integrate with SumUp

   we sell products to our guests. we use SumUp to take payment for on-site sales and web sales. How can this integrate with Hostfully

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   0 comments  ·  Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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8. Integration with OS Access lock systems
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9. Ability to Generate a Booking Link With Pre-Selected Dates on DBS

   I’d like the ability to generate a direct booking link that automatically includes the dates a prospective guest is interested in. This would allow hosts and property managers to quickly send a ready-to-book link, without having to walk the guest through selecting dates manually.

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   0 comments  ·  Direct Booking Site  ·  Delete…  ·  Admin →
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10. Add the option "Queen pull out bed" in Set rooms and bed types

    Currently there's no option to add a queen pull-out bed in the property settings. I need to add that type of bed specifically.

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    0 comments  ·  Property settings  ·  Delete…  ·  Admin →
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11. Request for Room Mapping for Vrasio too

    Hi Hostfully API team!
    We VRASIO have just joined the Hostfully ecosystem as an OTA.
    I understand room mapping is available for Airbnb, but not for Vrasio or others.

    We don’t understand the logic behind it. Why don’t we make it available to Vrasio too, since we have that feature embedded inside our platform too.
    The PMs would appreciate your support because it would save him time for not mapping rooms manually inside our platform. At least Select Stays expressed that desire to my attention. Thanks!
    Fred

    https://vrasio.slack.com/archives/C08SU5HUQLS/p1763056595356649

    ============================

    Duc
    Friday at 8:03 AM
    I see, you can only map property’s photos if the property itself is connected to Airbnb.

    Fred
    :speech_balloon: Friday at 1:28 PM
    @Duc
    I understood what you are saying, but don’t understand the logic behind it. Why don’t we make it available to Vrasio too, since we have that feature embedded inside our platform too.
    The PMs would appreciate your support because it would save him time for not mapping rooms manually inside our platform. At least SS expressed that desire to my attention. Thanks!

    Duc
    Yesterday at 11:30 PM
    Hi anh Fred I can see how it can be helpful for your use case, and can make a good product improvement as this is not something we support at the moment.
    You can file an suggestion here for our API capacity to support this with detailed context, and our Product team can take it from there for next round of improvement.
    https://hostfully.uservoice.com/forums/271343-property-management-platform?category_id=396697

    Hi Hostfully API team!
    We VRASIO have just joined the Hostfully ecosystem as an OTA.
    I understand room mapping is available for Airbnb, but not for Vrasio or others.

    We don’t understand the logic behind it. Why don’t we make it available to Vrasio too, since we have that feature embedded inside our platform too.
    The PMs would appreciate your support because it would save him time for not mapping rooms manually inside our platform. At least Select Stays expressed that desire to my attention. Thanks!
    Fred

    https://vrasio.slack.com/archives/C08SU5HUQLS/p1763056595356649

    ============================

    Duc
    Friday at 8:03 AM
    I see, you can only map… more

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    0 comments  ·  API  ·  Edit…  ·  Delete…  ·  Admin →
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12. Ability to support Airbnb Experiences
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13. Add “Send Rental Agreement” Option in Pipeline

    There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.

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    0 comments  ·  Pipeline & Lead Assignment  ·  Delete…  ·  Admin →
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14. Maximun stay for customizable period

    Right now, we can edit the Minimun stay for a specific date range in the calendar. Would be usefull to add the Maximun stay as well.

    2 votes

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    0 comments  ·  Calendar  ·  Delete…  ·  Admin →
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15. Option to add Tax Amount for Owner Adjustments besides Tax Rate (%)

    On Owner's tab, when creating an Owner Adjustment, currently it only allows to add a Tax Rate (%). It will be helpful to have the ability to add a Tax Amount as well.

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    0 comments  ·  Owner Portal  ·  Delete…  ·  Admin →
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16. Add an option in iCal export to include checkout day for cleaning schedules

    When Hostfully’s iCal feed is imported to Google Calendar, the event appears to end the night before checkout. This causes confusion for property managers and cleaners who rely on Google Calendar to see when a property is still occupied or needs cleaning.

    Hostfully exports the data correctly (from check-in to check-out), but Google interprets the event as ending on the previous night. It would be very helpful to have an optional setting in the iCal export that adds one extra day to the event duration.

    This way, the checkout day would also show as busy in Google Calendar, providing a clearer and more accurate view for turnover and cleaning scheduling.

    When Hostfully’s iCal feed is imported to Google Calendar, the event appears to end the night before checkout. This causes confusion for property managers and cleaners who rely on Google Calendar to see when a property is still occupied or needs cleaning.

    Hostfully exports the data correctly (from check-in to check-out), but Google interprets the event as ending on the previous night. It would be very helpful to have an optional setting in the iCal export that adds one extra day to the event duration.

    This way, the checkout day would also show as busy in Google Calendar, providing a… more

    3 votes

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    1 comment  ·  Calendar  ·  Delete…  ·  Admin →
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17. Create an exportable calendar link including the departure day for Cleaners

    Making an exportable calendar link that simply adds the 1 day (departure day) to the data, so that it could be imported to google, so that the cleaners know when people are checking in, how long they are staying to leave appropriate supplies, etc.

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    1 comment  ·  Service Hub  ·  Delete…  ·  Admin →
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18. Request for distinct post-payment confirmation page for accurate conversion tracking

    Distinct confirmation page for tracking conversions, such as those from META ads, that appears immediately after payment is completed.

    Currently, users are redirected to a pre-arrival form after payment, but there’s no separate confirmation page that can serve as a reliable conversion endpoint for analytics or ad tracking.

    Additional context:
    The Meta HTML is already implemented through Google Tag Manager, so adding it under Agency Settings > White Labelling wouldn’t address the issue. The tag itself is firing correctly on the site.

    The main tracking problem comes from how Hostfully handles payments. It appears that the checkout flow uses a third-party payment processor embedded via shortcode or script rather than a fully native on-site transaction. As a result, no tracking scripts from Meta, Google Tag Manager, or Google Analytics can detect when a payment is actually completed. The payment confirmation event happens outside the site’s data layer, preventing conversion tags or pixels from being triggered directly.

    Our current workaround is to track the page that loads immediately after a successful payment, since that’s the only visible indicator of a completed booking. However, that confirmation page is currently accessible outside of the payment flow, meaning users can access it even without completing a transaction. This makes it unreliable for conversion tracking.

    Request:
    Be able to create or modify the page displayed after a successful payment.
    Ideally, we’d like this page to:

    Appear only once the payment has successfully processed

    Serve as a unique confirmation endpoint for conversion tracking (Meta, GTM, Analytics)

    If there’s a built-in option or customization path to implement this dedicated post-payment confirmation page, it would fully resolve the issue and greatly improve the accuracy of conversion tracking.

    Distinct confirmation page for tracking conversions, such as those from META ads, that appears immediately after payment is completed.

    Currently, users are redirected to a pre-arrival form after payment, but there’s no separate confirmation page that can serve as a reliable conversion endpoint for analytics or ad tracking.

    Additional context:
    The Meta HTML is already implemented through Google Tag Manager, so adding it under Agency Settings > White Labelling wouldn’t address the issue. The tag itself is firing correctly on the site.

    The main tracking problem comes from how Hostfully handles payments. It appears that the checkout flow uses a… more

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    0 comments  ·  Agency Settings  ·  Delete…  ·  Admin →
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19. Owner to be able to view the property reviews from the owner portal

    Owner to be able to view the property reviews from the owner portal

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    0 comments  ·  Owner Portal  ·  Delete…  ·  Admin →
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20. change the order of the property description

    I want to be able to reorder the description field like the notes, the guest access, etc...

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    0 comments  ·  Property settings  ·  Delete…  ·  Admin →
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