2282 results found
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Expose Saved Enhanced Reports through the API
Property Manager is required to manually run and export reports even when the rest of their workflow is already automated through the API. This creates unnecessary manual work and prevents end-to-end automation.
Desired capabilities:
- List saved reports and their IDs/names/columns
- Run a saved report with a specified date range
- Return the results as JSON or CSV
- Include report metadata such as date range, date basis, and generation timestamp
- Optionally provide the PDF version for accounting/audit documentation2 votes -
Add templates and triggers on top menu bar
Add Templates and Triggers to the top main menu selection bar instead of having to drop down on the company name menu, It is widely used and there should be a faster way to get there.
1 vote -
Import Booking.com Q&A Messages into Hostfully
Booking.com has introduced a new Q&A feature that allows guests and properties to exchange questions and answers. Messages exchanged through the Q&A section are currently not displayed in Hostfully.
1 vote -
Combine the booking and pricing views into one
Combine the booking view and pricing view into one view. I don't like having to go between the 2 views you should be able to either click an existing booking or click on dates to set pricing in one calendar view. The previous PMS I used had it all in one calendar.
1 vote -
remove EMAIL and NAME as mandatory fields from the Booking Widget
I do not need people to enter their email or name to see the prices for the nights they select. I just want them to move through the funnel. For some reason, you don't have the option for them to add their name later in the booking process once they move over to book.hostfully.com, so I know why you are trying to capture that in the initial widget, but it limits flexibiltiy.
2 votes -
Ability to record guest ID by uploading files to system
We want to upload a guest’s ID to the appropriate ID/document field in Hostfully if the guest sends us a copy via SMS
1 vote -
Create a promo code to start on today's date
At times, a promo code cannot be created with the Start date as today's date. I am not sure what prevents this, but sometimes I can/cannot create a promo code with the Start date of today. I had a guest who was trying to book and I wanted to create a unique code for that guest to use in that moment. When I tried to create the code with the same start date as the current date, I got the error message: "Error while creating promo code, please try again."
I was told that,
"error while creating promo code, try…1 vote -
Ability to search messages sent to owners
The inbox tab lists all messages sent to guests, but also to service providers, agents and owners.
Illogically, we can only search and filter messages sent to guests !
If I need to see all messages sent to a specific owner, there's no tool to find that communication thread.
I can only find it by chance in the messages list if the last message sent was not too old.1 vote -
Verify guest PIN is actually active on the lock, and flag conflicts with existing codes
Our guest was locked out on check-in day because their Hostfully Devices PIN never became active on our Schlage Encode lock, even though the booking log said "Lock vendor confirmed SET PIN ... door code was added."
Cause: Hostfully generated the PIN from the last 4 digits of the guest's phone number, and those same 4 digits were already on the lock as our pest control contractor's code. The lock rejected the duplicate, but Hostfully still logged it as confirmed and sent the code to the guest. The daily re-checks only compare against the PMS ("already set in the PMS"),…
1 vote -
Viewing Scheduled Messages directly on the Scheduled Messages page
It would be very helpful to hover over (or click open a pop up box) to see the copy of the message that's scheduled rather than having to note the template name and revert to the Templates page to see the copy.
1 vote -
adjusting scheduled review dates
I'd like to be able to adjust the date/time of scheduled reviews (really, this is great for all scheduled messages). For instance, if I have reviews scheduled to go out 3 days after the stay but decide to go ahead and post the day after, I'd like to be able to choose to "send now" or simply get the option to update the date and time from that page.
1 vote -
Send low battery email to multiple emails
Be able to send low battery alerts to multiple emails adreesses.
2 votes -
System notification when a guest has signed the rental agreement
Have the system send a quick confirmation to the host when a customer has signed their rental agreement "Guest XYZ due to check in on ABC Date has signed the rental agreement".
1 vote -
Support Airbnb's 'visual description' accessibility field in photo library for blind and low-vision guests
Our listing is across from a major museum and school for people who are blind and low-vision, which means many of our guests likely need this accommodation. Because of this (and, just being polite/inclusive writing practices generally), it's very important that we have "visual descriptions" for photos, to describe in text exactly what a photo shows. Captions aren't the same because I'm not going to say "four stools," etc. in a caption.
Right now, the workaround is just partial syncing to Airbnb, but of course, that takes away most of the benefit of using Hostfully across multiple channels.
Please help…
1 vote -
Associates Service providers - to have access to the calendar and be assigned to properties like associates.
Regarding associates - my cleaning team are all set as associates, as they need a full view of the calendar. Ideally they also need access to the service provider portal so they can mark jobs as done. It is my understanding it is either or - correct? It does not make sense for them to have to accounts and logins. Can you add this a a suggestion? We either need associates to have the option to view jobs created and mark them as complete OR service providers to have access to the calendar and be assigned to properties like associates.
…
2 votes -
Show accepted cleaning jobs with green dots in the host calendar
Right now, all jobs appear as blue dots in the Central Calendar, even after a cleaner accepts them. The only way to confirm acceptance is to open each job and check the status label (NEW vs SCHEDULED). This makes it difficult to quickly scan the calendar.
In the cleaner’s Service Hub calendar, accepted jobs already appear as green dots. It would be very helpful if the host calendar also showed green dots for accepted jobs so hosts can instantly see which tasks have been confirmed without opening each one individually.
1 vote -
1 vote
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Add the property floor map/ layout as a room type
In the set room section I want to have a property layout type.
1 vote -
Transaction report - add the property internal code
The transaction report doesn't allow any additional columns to be added, but it doesn't show the property the transaction is attached to. Add this as a column for filtering when downloaded - help to quick find transactions / reconcile accounts.
1 vote -
Pull in the emoji responses from Airbnb messages
In Airbnb, guests and hosts have the ability to do emoji responses. This is not a separate message, but an emoji response to a message. This can be really helpful for quick responses. Those emoji responses do not pull into Hostfully and this can cause us to miss when a guest replies.
Please have the ability to pull in those emoji responses into the Hostfully inbox.1 vote
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