2193 results found
-
Add "Year-To-Date" option in Analytics page
I would like to have the option of "Year-To-Date" date range selector in Analytics page. Currently I can choose this year but that will include also the future bookings. and when I manually choose a date range I'm limited to 3 months at a time.
Having a year-to-date snapshot gives me a good idea of how I'm doing CURRENTLY.
1 vote -
Revenue Projection Report
Have a Revenue Projection report that estimates future revenue, not just revenue from existing bookings.
The current reports are based on confirmed reservations, but it would be very helpful to forecast expected revenue for upcoming months based on property availability, rates, occupancy targets, or other configurable assumptions.
This would make budgeting, cash flow planning, and business forecasting much easier without relying on external spreadsheets.
2 votes -
Service Provider app usability
Improve Service Provider app usability. The service provider role is limited to using the app. A SP credentials won’t let you log into a laptop browser. But the SP app only lets you see a calendar with your assigned properties, start date, end date, and name of main client. No other information is available such as names and ages of party members, flight information, local phone number used, special requests, etc. Adding additional information in the booking details would make the work of the greeter or cleaner doable. At the moment, there is not enough info in the SP version…
1 vote -
automatic lockbox code details via main settings page
Hi Team,
I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations.
Currently, we have to manually enter the lockbox key code into the checkout details for every booking. It would be much easier if we could instead input the lockbox code once within the property’s main settings page, and have it automatically populate into the checkout details for each reservation.
This would help streamline our workflow, reduce repetitive manual input, and minimise the risk of errors or omissions.
I hope this is something you can consider for future updates, as it…1 vote -
Ability to download the full submitted pre-arrival form with the House Rules agreement tick.
We need the full version with the House rules agreement tick to claim money from Airbnb.
1 vote -
Improve Fee Editing UI to Better Differentiate Individual vs. Bulk Fee Updates
When editing a fee from an individual property's Fees page, users expect the changes to apply only to that property. However, if the fee is shared across multiple properties, editing it updates all selected properties, and deselecting properties removes the fee instead of creating a property-specific version.
This behavior is not obvious and is made more confusing by the "Selected Properties" label, which does not clearly indicate that the edit is a bulk update.
1 vote -
Custom amenity and Fee/Tax property selection
When you add a custom amenity or fee/tax from ona property page, then you cannot unselect that property from the list.
You need to enter through another property page with that amenity enabled to be able to unselect. Sometimes this doesn't work.
2 votes -
Separate the total rental amount on the Booking notification sent to the owners
We include the linen fee in the total rental amount to ensure renters cannot opt out of receiving linens.
As a result, the owner booking notification includes the linen fee as part of the total rental amount.
However, homeowners never receive the linen fee, as it is paid directly to the linen vendor.We'd like the booking notification sent to homeowners to separate these amounts so that it reflects only the rental amount (rent), excluding the linen fee. This would ensure the homeowner sees only the rental amount for the specific booking.
1 vote -
Have a Booking Lead Time for each Channel
Since Vrbo now allows same day reservations and Airbnb has their midnight based rule, this limit the chances to set a booking lead time where the same day reservations aren't allow but the guest can book until the midnight of the day before the check-in-
2 votes -
Require phone number for inquiries/leads
Currently, guests can submit an inquiry without providing a phone number. For our sales process, we need to collect a phone number at the lead stage so we can call the guest and close the booking. Right now, phone numbers can only be enforced after a booking is completed. This makes it difficult to follow up with leads who don’t leave contact details. Feature request: This would help us capture contact details earlier and improve lead conversion.
1 vote -
Ability to exclude specific leads from a report
Ability to exclude specific leads from a report
1 vote -
Support UK number sends SMS messages to US number
Currently, a strict US carrier compliance regulation where US networks block unregistered international business traffic.
So it would be great to support UK number sending SMS messages to US number
1 vote -
can take away the words “code expired” that pops up under the promo code window until you type it in in its entirety?
can you take away the words “code expired” that pops up under the promo code window until you type it in in its entirety? Why have those words pop up until the code is entered in fully - if in fact it is expired. This features throws people off and I lose bookings. It is confusing to people typing it in.
1 vote -
Retry Sending Messages
Add the ability to retry sending a message directly within the app when a message fails to send.
1 vote -
Warning or thumbnail in Order page for manual transaction
For Airbnb reservations, in order details,add a thumbnail or warning indicating that its just a record for manually added transactions. It’s confusing and frustrating to think that you’ve processed a refund and it not go through and there be no indication of it. There’s no indication for me to know that it went through or didn’t go through.
1 vote -
Automatically Reschedule Trigger When Conditions Are Met
Automatically Reschedule Trigger When Conditions Are Met, for example if the guest completes the pre-arrival form later.
1 vote -
Real-time or More Frequent Analytics Data Refresh
Currently, Analytics data is cached for up to 24 hours, which means figures may not reflect recent bookings, cancellations, payments, or other changes. This makes it difficult to use Analytics for day-to-day business management.
1 vote -
Improve Enso Security Deposit integration with Booking.com and Vrbo
Property managers using Enso to manage security deposits must disable Hostfully's Security Deposit feature to avoid duplicate collection. However, this also prevents the security deposit from being displayed on Booking.com and Vrbo.
As a result, guests are only informed about the security deposit when Enso contacts them after booking, which can appear suspicious and lead to abandoned verification, support requests, or booking cancellations.
Requested improvement
Allow Booking.com and Vrbo to display the security deposit while Enso remains responsible for collecting and managing it.
This would provide a smoother guest experience and improve the integration between Hostfully and Enso.
2 votes -
Ability to use the variable [$NEW_MESSAGE_CONTENT$] with more trigger events
The variable [$NEWMESSAGECONTENT$] only works for the trigger event “New Message in Inbox”.
We would like for this variable to also work even with a brand-new inquiry.1 vote -
Complaince center with dates and notification for each property. so we can upload documents and type in dates so it notify us before expire
Compliance centre with dates and notifications for each property. So we can upload documents and type in dates so it notifies us before they expire
2 votes
- Don't see your idea?