1670 results found
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Expanded User Role Functionality for Owners within Portfolio
I’d like to propose an enhancement to the current user role functionalities — specifically geared toward owner users on the platform.
We currently use Hostfully to manage a growing portfolio of properties, and we’d love to offer more tailored access to owners whose properties are part of our ecosystem. This would allow us to increase cross-utilization, streamline internal coordination, and maintain operational control.
Here’s what we envision:
🧑💼 New Owner Role Capabilities
1. Cross-Portfolio Inquiry Option (non-booking):
Owners should be able to view all properties within the portfolio (except financial data), and trigger inquiries for stays in other properties —…1 vote -
Custom template variables
Support custom template variable for Property Country.
1 vote -
Send Owner Information to Breezeway
Breezeway has the ability to send automated messages to Owners during Owner Stays, but Hostfully does not send the Owners contact information to Breezeway to use this very helpful feature.
1 vote -
Support for Monthly Pricing Structure
We would like the ability to set a flat monthly rate for properties, rather than relying solely on nightly rates. This would allow guests to book accommodations on a monthly basis at a fixed price (e.g., $2,100/month), which is especially useful for mid- to long-term stays.
1 vote -
Guest Sentiment Report with AI Insights
We’d love a feature in Hostfully that pulls guest messages and reviews across all properties into one centralized report, essentially a “Guest Sentiment” dashboard. The goal is to help property managers and owners identify patterns, recurring issues, and areas of praise in guest communication.
Why It Matters:
Right now, there’s no streamlined way to analyze guest feedback across multiple properties. While the custom reporting section exists, it’s difficult to route messaging and review data into it cleanly. Having this data in one place would give hosts a clearer picture of guest experience trends, without digging through individual message threads or…1 vote -
Add trigger to check if on check in day there is also checkout
Would be cool to add option to send message based on if there is checkout on same day as the checkin. it can be useful to use it to update guest whether they can check in early.. also it can nice to have similar trigger for check in on same day of checkout to check if they can checkout later
1 vote -
Display the report name when previewing
Currently, when clicking on the HTML or PDF run reports, we will see the name in the browser is 'TEST' instead of the report name.
I would like it to show up the name of the report when previewing.
1 vote -
Bedroom withouth adding a bed
I would like to be able to add a bedroom without having the mandatory parameter of adding a bed
1 vote -
Support Multi-Currency Display in Analytics Revenue
Currently, the Analytics page only displays rental revenue in the property's active currency setting. If a property has bookings in multiple currencies (e.g., EUR and USD), only the revenue matching the current property currency is shown. This causes misleading or incomplete financial data, especially for properties that have recently changed currencies or accept international bookings.
Suggestions
1/ Add a currency filter or multi-currency breakdown on the Analytics page
2/ Include all revenue data regardless of currency, with clear labeling
3/ Option to normalize revenue to a single currency (e.g., convert all to USD based on exchange rate)2 votes -
1 vote
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bring back pricing periods so the system can store the dates
We're aware that we can bulk update pricing in Calendar, however, we want to store the dates for Pricing periods so we can apply the pricing without checking the dates for seasonal rules again
1 vote -
More sample response in API doc besides 200
I'd love to possible error responses (e.g., when a cancellation fails) to be included in the API documentation.
At the moment, it looks like only the successful 200 status is documented, so having details on other response scenarios could be really helpful for integration and error handling.
1 vote -
1 vote
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Generate an all-in-one owner report for my properties
I want to run an all-in-one owner report using Enhanced reporting. I want to include ALL owners in 1 report instead of separating reports by owner.
For now, I'm using default Financial report but the default report doesn’t allow for custom formulas like the ones I set up in the Enhanced Reporting feature, so it’s not possible to run a combined report using those same formulas.
1 vote -
be able to use the scope per total order with all channels when creating a fee
During onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out.
1 vote -
Guest details default to Property Manager' own country and state/province
We'd like to have the guest details default to our own country and state/province. At the moment every guest's default state/country is California USA, while most of our guests are Canadian and in our state, and we have to make changes to each one before saving a booking. Thanks! info@vacaybc.com
1 vote -
Variable to pull domain name when a lead was created via website with Hostfully booking widget.
I made a custom template ("Reservation data") to notify our business partner about reservations that come through the Hostfully channel, and triggers for some events (for Booking request, Booking confirmed...). If I put the variable [$LEAD_CHANNEL$] in the custom template, the email notification only says "Hostfully". But if I look in the Dashboard, it says, for example, "inquiry on apartma-most.com via Hostfully". Can I put such information in the custom template, i.e.: "inquiry on <domain> via Hostfully"? I would like the business partner to be informed from which domain the reservation came through the Hostfully channel.
1 vote -
Make "Where you'll sleep" photo mapping easier to manage in V3
In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.
With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.
It would be great to…
3 votes -
Add Travelstaytion to the list of channels in Trigger creation flow
no emails go out when bookings are made via travelstaytion and the option is not under trigger channels selection
3 votes -
Create a report to visulize Owners Blocks
be abe to export owners blocks with a report
3 votes
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