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Property Management Platform

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  1. As we send welcome emails and templates to upcoming guests, we remind them that we provide add-on services as a luxury feature. They can add in an early check in, late check out or decide to bring their fur baby with them for a pet fee. If they want to skip lugging their baby gear with them on the trip, they can add on to reserve ours for their use. They can also add on a celebration package for special occasions or a s'mores bundle to enjoy, along with several other options. We send reminders to our guests before their…

    2 votes

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  2. Enable API support for managing booking requests and preapproving inquiries from Airbnb and Booking.com.

    Current Limitation
    Users and integration partners cannot accept or decline booking requests from Airbnb and Booking.com, or preapprove Airbnb inquiries, through the Hostfully API.

    Requested Features

    1. Accept/Decline Booking Requests: Provide API endpoints to accept or decline booking requests received from Airbnb and Booking.com.

    2. Preapprove Airbnb Inquiries: Provide an API endpoint to preapprove Airbnb inquiries directly through Hostfully.

    Expected Outcome
    Allow property managers and integration partners to manage booking requests and Airbnb inquiries programmatically, reducing manual work in the Hostfully dashboard and improving workflow automation.

    5 votes

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    0 comments  ·  API  ·  Admin →
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  3. 1 vote

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  4. Introduce a wizard to make the setup process easier and more intuitive

    1 vote

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  5. Pls look into adding Wander as an integration channel. We have a couple owners that have requested it.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  6. Provide API endpoints for scheduled messages that allow us to retrieve, delete, or modify the content and scheduled send time. Recently, I needed to cancel a scheduled "Future booking coupon" message for a guest and had to do so manually within the app.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  7. Currently, users have limited options to customize the formatting and layout of reports. We would like to request the ability to edit report formatting, similar to what is available in Excel.

    This could include adjusting column widths, changing font styles and sizes, applying cell formatting, and customizing the overall layout to make reports easier to read and better suited to users' needs.

    1 vote

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  8. Be able to opt into Guest Mode for dates that we block for owners - both to turn on the owners user access to the lock, and to set the thermostat for habitation.
    Currently, the thermostats keep defaulting to Vacation Mode when the owners are in town!

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  9. Have a Fee section as the adjustment report section in the Owner report

    1 vote

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  10. Currently, it is difficult to review and manage scheduled payment and refund actions for a reservation. Users need better visibility into upcoming automated transactions and the ability to disable scheduled actions without removing the underlying balance or refund information.

    The feature should support:

    Automatic balance collection: View scheduled payments to collect the remaining balance from the guest.

    Automatic security deposit refund: View scheduled security deposit (SD) refunds to the guest.

    For each scheduled action, users should be able to see:

    The action type, such as balance collection or security deposit refund.

    The scheduled amount.

    The scheduled execution date.

    Users should…

    4 votes

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    0 comments  ·  API  ·  Admin →
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  11. Update the information icon's description in the Owner Portal Analytics page to clarify how the owner's revenue is calculated, including how commissions, fees, and taxes affect the reported amount. The explanation should clearly distinguish the owner's revenue from the Rental Revenue metric available to property managers.

    1 vote

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  12. the app should notify me who is checking out

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  13. Import Airbnb inquiries that come with the status "not_possible" so we can have full conversation history

    1 vote

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  14. On an updated reservation, need the added nights to show not just the total but how much the additonal taxes would be instead of it being one total amount. we have to file taxes quarterly and need to make sure i am reporting these things correctly

    2 votes

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  15. Current situation

    The Direct Booking Site currently does not provide a built-in way to:

    Display a cookie consent banner to website visitors.

    Prevent Google Analytics from tracking visitors until they have provided consent.

    Requested improvement

    Add cookie consent functionality to the Direct Booking Site that allows agencies to:

    1. Display a cookie consent banner when visitors first access the site.
    2. Obtain and store the visitor’s consent.
    3. Prevent Google Analytics and other non-essential tracking scripts from running before consent is provided.
    2 votes

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  16. On the basic dates search, I need the default setting changed from 2 persons to 1 person, forcing the customer to click the drop down.
    They will then see the dog option and stop me having to explain every time where the ‘add dog’.

    1 vote

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  17. The cancellation policy of the guests booking/reservation needs to be shown on the Lead Details. This is a critical piece of information especially now where in Airbnb you can modify the policy for a separate time period. I shouldn't have to go research this back in the channel when my PMS should centralize tasks for me.

    1 vote

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  18. Add the exact date/time the Hold will expire in the calendar detailed view.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  19. There should be a Windows Desktop App for Hostfully. It seems weird that one was made for iOS first when it only has 25% of users are on that and Windows makes up 70% of desktop operating systems users.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  20. I see that Hostfully Accounting syncs with Quickbooks Online. I wonder if there is demand to have Hostfully Accounting sync with Xero?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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