2252 results found
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Onboarding to Vacation Rent Payment
Hostfully did not advise us during the onboarding process to notify Vacation Rent Payment so a new FORM needed to be created, approved and new USERNAME, PASSWORD and PROPERTY CODE. We went round and round while reservations came in without any payments. The guests were frustrated and so were we!
1 vote -
Send and receive images via SMS
Add functionality so that we can send/receive images via SMS. Direct booking guests especially are defaulting to SMS as communication, and this issue arises regularly.
1 vote -
Hostfully Devices do not show an activity log
Hostfully Devices do not show an activity log. It is very important to be able to know when staff and guests are coming and going. This seems like an obvious need of the integration. I’d like to see a Devices activity log that shows when a guest, cleaner, or other user accesses and leaves the property. This would allow me to track entry and exit times, especially for cleaners, and have better visibility into property access.
1 vote -
ORDER_FEES_MISC formula should include all fees in the calculation. With custom fees and pet fees
ORDERFEESMISC formula should include all fees in the calculation. With custom fees and pet fees
1 vote -
Pet fee during booking flow on new DBS
Have the guest have the ability to include the pet fee during booking flow
1 vote -
1 vote
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AI Guest Response Generator That Learns Your Voice
I recently switched to Hostfully from another PMS, and one feature I really miss from that platform is an AI response generator. It learns your tone, personality, and communication style over time, so suggested replies actually sound like you—not like generic AI-generated guest messages.
Having AI-generated response suggestions directly within the inbox would be a huge time-saver, especially for hosts and property managers handling lots of guest communication. Ideally, it would learn from your previous messages, guidebook, and other unique documents, so the suggestions become increasingly personalized to your voice.
Would love to see Hostfully add something like this!
1 vote -
Allow hosts to create Google and Apple Calendar events for guests
Hostfully should generate shareable links for the Google Calendar and Apple Calendar events so hosts can send the appropriate link to guests. Guests could then add the pre-populated event directly to their personal calendar without having to enter the information manually.
1 vote -
Show Fees Separately for Airbnb Special Offers
I want fees to be listed separately for Airbnb special offers.
1 vote -
Guest Rating
If a guest has a poor rating in Air BnB such as 2 or 3 star ratings and low score this should reflect in the guest notes, yes you can manually enter these details about a guest but yes if we were relying on Hostfully to show us a guests rating or prior reviews that would be a potential risk. WE always have to log into Air Bnb to check a guests rating and reviews.
1 vote -
Airbnb Payout and Transaction Information
Provide Airbnb payout and transaction information in Hostfully to help customers reconcile Airbnb reservations and payouts with their accounting systems.
- Current situation
Hostfully currently does not capture or expose Airbnb payout-level information such as:
- Payout/settlement ID
- Payout date
- Which reservations or transactions are grouped into each payout
- Transaction-level financial information associated with a payout
Without this information, customers may need to use third-party tools or middleware to retrieve and organize Airbnb payout data for accounting and reconciliation.
- Requested functionality
Add support for Airbnb payout and transaction information in Hostfully, including the ability to identify:
- The payout/settlement associated with a transaction…
2 votes -
1 vote
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Re-enable the use of Revyoos on the Hostfully Direct Booking Website.
The new DBS does not allow for the use of the Revyoos widget anymore. It would be great to have this re-enabled.
1 vote -
Photo Tour Sync from Airbnb
Fully Support Photo Tour in Airbnb or create a similar photo tour in Hostfully. Currently, Hostfully overwrites the photo tour from Airbnb. The Airbnb photo tour is a great tool to organize photos quickly and assign the name of the category/rooms.
1 vote -
2 votes
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1 vote
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1 vote
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Feature to have different views of Roll Into Rent fees for hosts and guests.
Currently, when a fee is set to Roll Into Rent, it is included directly in the rent amount for both hosts and guests, with no separate breakdown available.
The requested improvement is to allow:
Guest view: The fee remains rolled into the rent amount.
Host view: The fee is displayed as a separate line item or with a clear breakdown.This would allow hosts to better track and understand the fees included in the total rent while keeping the guest-facing pricing view simple.
1 vote -
1 vote
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Add a dedicated Vrbo Property Name / Listing Title field
Currently, Hostfully uses the Short Description field as the listing title sent to Vrbo.
It would be helpful to have a dedicated Vrbo Property Name or Vrbo Listing Title field in the Vrbo Settings section instead.
Having a dedicated field would make the mapping clearer and allow to manage their Vrbo listing title independently without having to use the Short Description field for this purpose.
2 votes
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