1683 results found
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Send guest a refund link for proof purposes
Whenever we refund guests, we have a link that we can all send for proof purposes and they can also see it and monitor.
1 vote -
Open message thread in new window
From the various lead views, we can view the message thread, but there is no way to open this in a new window.
the standard convention is "control-click" on a button will open in a new window but this doesn't work witht he UI widgets employed.
It's very annoying to have to go to the inbox view then click the browser back button to get back to the calendar or dashboard or pipeline view and then wait for those screens to refresh again.
If you insist on disabling the standard browser built in control-click either make these open in a…
1 vote -
add ical import/exports to the property management page
Currently we can only manage calendar import/export from the specific calendar management page. This is a bit cumbersome, especially if you have to add/manage multiple feeds to the same listing (from different external sources)
the page always refreshes and you have to choose the listing every time. it's very annoying. Also, we can't access these feeds from the property management page which is a more useful place to have this information.
Propose adding a calendar tab to the property edit view:
1 vote -
Provide feedback and updates
Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.
1 vote -
Users Group Sign Up
Make it so users can get to this portal directly from the main website without having to log in to a separate platform.
1 vote -
Option to make the bedroom available or not
It would be good to get this function as I use it a lot when creating separate bedrooms inside properties and i want to choose when they can be available to book
1 vote -
Ability to edit the cost of a reservation within a booking request and return it to the guest to accept.
Ability to edit the cost of a reservation within a booking request and return it to the guest to accept.
1 vote -
Guest Portal Statement for Vacation Rent Payment Users
Guest portal should show 'Statement' information even for Vacation Rent Payment users. This feature is currently not working for those who use VRP - maybe just pull order_statement merge field to fill that information. I have many guests who ask for this info and who attempt to use guest portal but it doesn't populate.
1 vote -
Variable [$Agent_First_Name$]
I want to have a new variable [$AgentFirstName$] to pull the name of the account being used to respond to a message
1 vote -
Enhanced reporting - add report to show daily total after fees and taxes factored in, without a booking associated
It's not supported yet to show the daily total for rent, fees, and taxes if there is no booking associated.
It'd be great if we can view the total of rent, taxes, fees by running a report.1 vote -
Reward Ideas with $$$?
We users give the Hostfully team feedback that helps you improve your platform. This helps you further crush your competition and ultimately make more $$$. As a user, I'd be more inclined to provide feedback if I benefitted monetarily in some way, like a couple months' fees waived. Thanks for all you do for us hosts and for your consideration.
1 vote -
order order fee
We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.
What would be ideal is is every fee is its own variable that can be pulled from the system.
1 vote -
Preview a new property during the set up process
Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)
1 voteThank you for this valuable idea. It will be reviewed shortly.
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Ability to book by the hour
I run a photo studio rental space business with 4 unique studios that require the entire management portfolio of Hostfully. The only caveat is that I need bookings by the hour rather than the day.
Our system is currently using a hodge podge of applications to create our user experience. It would be wonderful to use a singular platform for communicating and hosting our studio renters. I wonder how simple a customer calendar solution could be for this? My requirements are the following:
Replace the check-in/check-out day with a check in by the hour, check out by the hour.
Once…
1 vote -
Integrate guidebook leads with PMP leads
TLDR; Automatically import user information entered via a secure guidebook link into the corresponding PMP lead.
When booking through OTAs, emails are usually not included in the lead information that gets stored on Hostfully. Emails are collected, however, when guests sign into the guidebook via a secure link. That secure link is tied to a particular booking. It would be useful, and would make some sense, to be able to assign the information entered into the secure link login into the lead in the PMP.
1 vote -
Just a simple print listing with the information. No pics needed.
A simple "print listing" with the listing info to have in your hand as you recheck listings or want a hard copy to file or give out. I know the last part is old school. Some of us just like it that way...
1 vote -
Inbox default to show all messages, not just relevant ones
I think in order to not miss messages from past guests, the default on the inbox screen should be to "all" or at least an option to choose our own default view, so if you want to see "all" it isn't a manual process.
1 vote -
Pricing Periods are not working as one in this industry would expect.
After going through this, I believe that this is a bug. I have brought this to Hostfully’s attention in the past, but I don’t feel like they truly understand what is going on here. It’s a bit hard to explain, but I feel that the images show the problem than the explanation.
Pricing Periods date selections need to match every industry standard when selecting date ranges – Our industry works on “nights booked” and “nights selected”. We select dates and base the range of nights (check-in to check-out). When selecting date ranges in Pricing Periods, the last date selected is…
1 vote -
Make layout full screen and font bigger/bolder
The current Hostfully layout is not full screen and the font is small and light in colour.
Having light grey writing on a white background makes it incredibly hard to read without looking closer.
I think it would be great to have bolder/darker and bigger writing making it easier to read. It would also be great if the Hostfully software can fit entirely on the screen instead of just down the middle.
Having these aspects enhanced would make for a more efficient work day, without any eyestrain! :)1 vote -
Autosave draft
As a VRM I would like Inbox to save a copy of my draft messages so that I can come back and finish the message later.
Current message disappeared if I went to check another message halfway.
1 vote
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