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1646 results found

  1. Right now, Hostfully always sends AmericanExpress, Visa, MasterCard, and Discover to Booking.com and this is not modifiable.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  2. I would like the ability to add a checklist to each guest. I currently use a checklist that I mark off for each guest, but it is in excel. I would love to be able to link a checklist to each guest so that I see it within Hostfully and I don't have to go outside of the software to utilize it. Is this possible, or is something like this available within Hostfully now?

    1 vote

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  3. I need a report for all the properties that include all the different princes in each season

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  4. In Kigo, when a guest checked-out the reservation color changed on the calendar. This was very helpful for our front desk staff to quickly see at a glance what units were occupied. It would be great to see similar functionality in Hostfully.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  5. I would like to set different extra guest fee for different pricing periods

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  6. If we have a negative interaction, it would be nice to be able to easily cancel the scheduled review at that time, including from the app.

    1 vote

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  7. I can cancel, then manual review, then post from there, but it's clunky. I'd like to go through checking reviews and either approving or cancelling them. Then the next time I'm back on the page, I'd like it to be easy to tell which have already been checked so I don't check them again.

    1 vote

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  8. Traveloka is SouthEast Asia's biggest OTA - by adding them as a partner it would benefit all Hostfully users as holiday makers in South East Asia will be able to locate our listings when booking their accommodation for international travel. Please consider that Southeast Asia's population is 690 million people - the opportunity is huge

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  9. Usually owners want to know how many bookings we got for upcoming months in that timeframe. It helps us with understanding booking lead time and put together a pricing strategy for next year.

    1 vote

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  10. 1 vote

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  11. For example, if an incoming message from a guest uses the word "internet", autoreply "Here is a link to the internet page of our guidebook, that should provide some helpful information. If that doesn't help, someone will respond here as soon as they're able."

    1 vote

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  12. The exported calendars links should show the unit name and not just "Booked > The Guest Name"

    When you have multiple exported calendars it's very confusing because you can't see which listing is which.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  13. Whenever we refund guests, we have a link that we can all send for proof purposes and they can also see it and monitor.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  14. From the various lead views, we can view the message thread, but there is no way to open this in a new window.

    the standard convention is "control-click" on a button will open in a new window but this doesn't work witht he UI widgets employed.

    It's very annoying to have to go to the inbox view then click the browser back button to get back to the calendar or dashboard or pipeline view and then wait for those screens to refresh again.

    If you insist on disabling the standard browser built in control-click either make these open in a…

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  15. Currently we can only manage calendar import/export from the specific calendar management page. This is a bit cumbersome, especially if you have to add/manage multiple feeds to the same listing (from different external sources)

    the page always refreshes and you have to choose the listing every time. it's very annoying. Also, we can't access these feeds from the property management page which is a more useful place to have this information.

    Propose adding a calendar tab to the property edit view:

    1 vote

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    1 comment  ·  Calendar  ·  Admin →
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  16. I want to add a pincode manually to the reservation under Stay Details tab. If the guest email field is blank (Airbnb doesn't send guest emails to Hostfully due to their policies), I'll need to enter my own email every time in order to to able to save the lead.

    1 vote

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  17. Push feedback to users who submit ideas: How was their idea received? Any follow up action? Since we have to log in to get feedback it feels a bit like communicating into the darkness.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Make it so users can get to this portal directly from the main website without having to log in to a separate platform.

    1 vote

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  19. It would be good to get this function as I use it a lot when creating separate bedrooms inside properties and i want to choose when they can be available to book

    1 vote

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  20. Ability to edit the cost of a reservation within a booking request and return it to the guest to accept.

    1 vote

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