2257 results found
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Improve Booking.com Payment & Security Deposit Transparency for Merchant-of-Record PMs
PM feedback/request regarding Booking.com payment behavior and guest-facing charge transparency when using Hostfully as the merchant of record.
Current pain points:
PMS payment schedule settings (ex: “collect balance 5 days before arrival”) appear to imply they apply to Booking.com reservations as well, but Booking.com reservations may follow different payment timing/workflows.
Guests may see messaging during checkout indicating they will not be charged until later, but then experience immediate charges/payment requests.
Security deposit charges configured correctly in Hostfully are not clearly displayed/explained to Booking.com guests during checkout/payment flow.
This creates guest confusion, payment disputes, and additional manual follow-up work for PMs.…
1 vote -
Annual Owner Adjustments
Currently, Hostfully Owner Adjustments support one-time and recurring monthly adjustments, but there is no option to create recurring annual owner fees.
Many property managers charge owners annual fees for services that are billed once per year rather than monthly. Today, these fees must be manually entered each year, creating additional administrative work and increasing the risk of missed charges.
Use Case
Property managers often charge annual fees such as:
- Annual linen service fees
- Annual licensing or permit administration fees
- Annual technology fees
- Annual membership or association fees
- Annual maintenance program fees
- Annual inspection fees
In many cases, these fees vary…
1 vote -
Integration with Peach Payment from South Africa
I wanted to emphasize how important it is for South African clients to have access to a payment integration that supports instant bookings. Unfortunately, Stripe and PayPal are not viable options in South Africa, which means the only way for us to currently accept direct booking payments through Hostfully is via the ChargeAutomation integration. The downside of this setup is that we are unable to offer instant bookings, which inevitably creates booking drop-off and bounce rates.
We recently migrated from RoomRaccoon, a Dutch company that integrates directly with Peach Payments. This allowed us to offer a seamless guest experience with…
1 vote -
Faster iCal Sync Times
I would like more frequent or near real-time iCal syncing, if possible, to improve calendar reliability and booking accuracy.
1 vote -
Date selector on search widget
The daysBetweenDates on the search widget is defaulted to 7 days so when I select Aug 1 for the check-in date, the check-out date is automatically Aug 8. However, guests should be able to select any checkout date after the check-in date so this is confusing.
1 vote -
Feature Request: Sync Check-in Instructions to Airbnb
I would like the check-in instructions configured in the Main Settings page (accessible via the house icon in the top-right corner) to automatically sync/push to Airbnb listings.
1 vote -
Direct Claude Integration
I want to be able to connect to Claude.
1 vote -
Add a feature that will allow a host to block a specific person or group from renting again across all channels.
We've had 2 renters leave our cabins in disastrous condition. We do not want to rent to them again. We are set up on channels with instant booking but do not want them to be able to book. We need a block feature.
1 vote -
1 vote
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Report for Reservations Covered by Screen & Protect
I would like the ability to generate a report showing which reservations are covered by Screen & Protect.
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1 vote
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1 vote
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Have the ability to manually change the number of guests on a reservation if it changes after initial booking
If a guest changes the number of guests after the initial booking i.e they book for 2 but want to change to 4, we cannot manually alter this in Hostfully for BDC bookings. This then causes an issue for the rest of the team as they have no visibility of number of guests. We need to be able to amend this if the numbers change
1 vote -
Improve the availabilty update for multi-unit
For Multi Unit properties, availability is calculated at the unit type level on a nightly basis, similarly to hotel inventory. This means that if there is at least 1 available unit for each individual night of the requested stay, Booking.com can consider the reservation bookable, even if the availability comes from different physical units across those nights.
From the channel perspective, the stay is considered available because inventory exists for every night requested.
Because of this setup, reservations may sometimes require manual reshuffling between units afterward in order to create continuous availability for the guest stay.
This creates the…1 vote -
Have an option to put a FLAG or high priority to message which are inquiries or booking requests on Inbox.
I want to see the newest booking request or inquiry in my inbox.
Please have a option to put a FLAG or high priority to message which are inquiries or booking requests on Inbox.
1 vote -
Set minimum renter's age per property for Vrbo
Right now Hostfully supports setting minimum renter's age for but it applies to all properties. I'd like to have the ability to set it per property instead.
1 vote -
Add event "Refund" in the custom trigger event list
Now we refund the security deposit manually, but the system template is only for auto-scheduled Security Deposit transaction, so we would like to notify the manual refund transaction.
It would be great if we can have an event "Successful Refund" in the custom trigger event list.1 vote -
1 vote
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What is the best legal framework to use for my law assignment?
For most law assignments, the best legal framework to use is the IRAC method (Issue, Rule, Application, Conclusion). It is the industry-structure for legal analysis that ensures your arguments are methodical and well-reasoned.
The IRAC structure for assignments:
● I - Issue: Find the specific legal question that needs to be answered
● R - Rule: State the relevant legal principles, statutes, and case law.
● A - Application: Apply the law to the specific facts of your case or scenario.
● C - Conclusion: Provide a clear and supported conclusion.
Some other effective and useful frameworks include the PEEL…1 vote -
Integrate with Tiket.com
Integrate with Tiket.com
1 vote
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