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  1. It would be very helpful to hover over (or click open a pop up box) to see the copy of the message that's scheduled rather than having to note the template name and revert to the Templates page to see the copy.

    1 vote

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  2. I'd like to be able to adjust the date/time of scheduled reviews (really, this is great for all scheduled messages). For instance, if I have reviews scheduled to go out 3 days after the stay but decide to go ahead and post the day after, I'd like to be able to choose to "send now" or simply get the option to update the date and time from that page.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  3. Have the system send a quick confirmation to the host when a customer has signed their rental agreement "Guest XYZ due to check in on ABC Date has signed the rental agreement".

    1 vote

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  4. Our listing is across from a major museum and school for people who are blind and low-vision, which means many of our guests likely need this accommodation. Because of this (and, just being polite/inclusive writing practices generally), it's very important that we have "visual descriptions" for photos, to describe in text exactly what a photo shows. Captions aren't the same because I'm not going to say "four stools," etc. in a caption.

    Right now, the workaround is just partial syncing to Airbnb, but of course, that takes away most of the benefit of using Hostfully across multiple channels.

    Please help…

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  5. Right now, all jobs appear as blue dots in the Central Calendar, even after a cleaner accepts them. The only way to confirm acceptance is to open each job and check the status label (NEW vs SCHEDULED). This makes it difficult to quickly scan the calendar.

    In the cleaner’s Service Hub calendar, accepted jobs already appear as green dots. It would be very helpful if the host calendar also showed green dots for accepted jobs so hosts can instantly see which tasks have been confirmed without opening each one individually.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  6. 1 vote

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  7. In the set room section I want to have a property layout type.

    1 vote

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  8. The transaction report doesn't allow any additional columns to be added, but it doesn't show the property the transaction is attached to. Add this as a column for filtering when downloaded - help to quick find transactions / reconcile accounts.

    1 vote

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  9. In Airbnb, guests and hosts have the ability to do emoji responses. This is not a separate message, but an emoji response to a message. This can be really helpful for quick responses. Those emoji responses do not pull into Hostfully and this can cause us to miss when a guest replies.

    Please have the ability to pull in those emoji responses into the Hostfully inbox.

    1 vote

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  10. Allow each team member to have their own read/unread status for guest messages. Currently, when one user opens a message, it is marked as read for everyone on the team. This makes it difficult for teams to identify new messages that still need attention.

    Ideally, opening a message would only mark it as read for that specific user, so other team members can still see it as unread until they review it themselves.

    1 vote

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  11. The total amount currently shown in the Pipeline includes guest fees and taxes. However, these amounts are not included in the Airbnb host payout, so the Pipeline total does not accurately reflect the amount the host will receive.

    1 vote

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  12. 1/ Use case:
    Currently, when a manual job is created from the calendar, it is tied only to a specific date rather than a reservation. This limits dynamic updates and forces PMs to manually adjust job details whenever reservation information changes.

    2/ Feature request:

    Allow PMs the option to link a manually created job directly to a specific reservation during/ after the job creation.

    When creating a manual job, users will have two choices:

    Option A — Independent Job: Job is tied solely to the selected date (current existing behavior).

    Option B — Linked Job: Job is explicitly linked to…

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  13. Include toilet in amenities

    1 vote

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  14. Having a dark mode for desktop would be great.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. 1 vote

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  16. Have the option to filter triggers or a search bar

    1 vote

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  17. Hostfully did not advise us during the onboarding process to notify Vacation Rent Payment so a new FORM needed to be created, approved and new USERNAME, PASSWORD and PROPERTY CODE. We went round and round while reservations came in without any payments. The guests were frustrated and so were we!

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  18. Hostfully Devices do not show an activity log. It is very important to be able to know when staff and guests are coming and going. This seems like an obvious need of the integration. I’d like to see a Devices activity log that shows when a guest, cleaner, or other user accesses and leaves the property. This would allow me to track entry and exit times, especially for cleaners, and have better visibility into property access.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  19. ORDERFEESMISC formula should include all fees in the calculation. With custom fees and pet fees

    1 vote

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  20. Have the guest have the ability to include the pet fee during booking flow

    1 vote

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