2337 results found
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Integrate with Tiket.com
Integrate with Tiket.com
1 vote -
Variable for Agency Commission in Templates
Add a system variable (e.g., {{agency_commission}}) that calculates the agency commission. This variable should be accessible in all relevant templates, especially owner-facing automated messages.
1 vote -
Re-Occurring Owner Adjustments based on bookings
It would be great to be able to create reoccuring owner adjustments based on a booking instead of weekly/monthly basis. For example, every time there is a booking there is a supply fee adjustment and a cleaning fee adjustment (incase an agency charges differently than the guest-facing cleaning fee).
1 vote -
VRBO integration removes direct damage claim access and reduces host protection experience
Hosts using the VRBO integration through Hostfully are no longer able to file damage claims directly through VRBO as they previously could when not integrated.
When not using an integration, VRBO provides a built-in host protection and claim process that is included in their service fee structure. However, once a property is integrated through a PMS (such as Hostfully), hosts are redirected away from VRBO’s native claim system and must handle damage-related issues through the PMS workflow instead.
This creates confusion and concern for hosts, as it feels like:
The claim process is no longer directly accessible through VRBO
The…1 vote -
Ability to have variables populates to English by default
At the moment, with Automation V3, variables such as [$LEADARRIVALDATE$], [$LEADCHECKOUT$], and [$LEADCHECKIN$] are displayed based on the guest’s language settings.
Would it be possible to also have an option to default these variables to populate English instead?1 vote -
Submit the pre-arrival form once for group bookings
Currently, group bookings require submitting pre-arrival forms for each individual sub-booking in order to mark the entire group booking as complete in the system. This results in duplicate efforts and is unnecessary since a group booking involves one guest reserving multiple rooms. It would be ideal if guests with group bookings could submit the pre-arrival form just once, allowing the system to mark the Pre-arrival form as submitted for all associated sub-bookings.
1 vote -
Show the full property name when viewing property performance in Analytics.
Currently, the property name is truncated on the Property Performance page in Analytics, making it difficult to review. It would be helpful to display the full property name in this section.
1 vote -
1 vote
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Include integration name with the text message notification that we receive whenever an integration is disconnected
We receive a text message when n integration is disconnected from our platform. However, the text message does not include the integration name which makes it very difficult for us to understand which was the integration that was toggled off. It would be super helpful to include the name of the integration with the text message. Thanks!
1 vote -
Airbnb / Default Language Issue - Auto Inquiry Responses
If a template is configured in multiple languages and a trigger is associated with it (intended to send a quick reply on Airbnb and VRBO whenever there is a booking request or an inquiry) the message is currently sent only in English.
The purpose of these quick replies is to maintain a high response rate on Airbnb. However, even though Hostfully allows configuration in multiple languages, the guest will always receive the message in English, regardless of the language they used to contact us.
This behavior does not make sense, as Hostfully should be able to identify the guest’s language…
1 vote -
deposit
Is there a way for the pipeline to show when a deposit payment has been made to secure the booking. E.g. if you booked a client in (not on hold) but they hadn't paid yet.
1 vote -
Image upload crop tool should default to full image selection
Previously, when uploading images, the crop tool would automatically select the full image, allowing users to simply click “continue.” Now, the tool defaults to a square crop, forcing users to manually adjust or cancel and re-upload.
This adds unnecessary friction, especially for users who consistently want to keep the original image format.
Request: Set the default crop selection to the full image (as before), or provide an option to keep original dimensions without manual adjustment.
1 vote -
Custom Chat Widget Support
Allow agencies using the white label to add their own custom chat widget alongside Hostfully’s existing support widget.
This will Provide the ability to embed a third-party/custom chat widget within the white label app interface. Ideally:
The agency’s custom chat widget would appear on the left-hand side
Hostfully’s support widget would remain available on the right-hand sideThis would allow property owners to:
Contact the agency directly for business strategy, operational questions, or account-related support
Continue contacting Hostfully directly for platform-specific technical supportImproving communication between agencies and property owners
1 vote -
Turnover rule for blocks
Add an option to apply the turnover rule to blocks on the calendar.
1 vote -
Ability to pull into a report just emails from inquiries lead.
Ability to pull into a report just emails from inquiries lead.
1 vote -
Multi Unit - see the unit name in inbox thread details
With Multi units, see the unit name in the inbox thread details, instead of the unit type
1 vote -
Add Devices error messages in the APP
When a PIN code fail to generate, an email is sent to the PM.
Would be good to receive those notifications in the APP as well.
1 vote -
Support option "Apply a different Long Description per channel" for sub-units
At the moment, the option "Apply a different Long Description per channel" is only supported for Standalone and the Master unit of the master-sub properties.
1 vote -
DB Site
It would be good to add pricing urgency for the MU business to offer :
* last 2 units for this date
* If you book more nights, there might be a discount based on LOS
* Feature Properties in the main site that have last-minute discounts approved1 vote -
create tasks directly from the Inbox message
Create tasks directly from the Inbox message - then have a task workflow page to deal with all tasks (reservations/cleaning/maintenance etc..)
1 vote
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