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  1. As a VRM, I would like to get a notification when guests request a hold from my Quote sent.

    At the moment, when they request a hold, it only directs guests to Hold confirmation page and the status is updated on my Pipeline page, calendar is blocked without notice.

    1 vote

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  2. When writing an email from the inbox, I miss having a tool box where I can add our signature + logo, or simply put characters in bold, italic, underline... add a link, etc. It would be great also to be able to add variable that automatically translates into the related data within the mail body.
    We have tool box (not consistently I've seen) when creating or editing a template, so why not when writing from the inbox?

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  3. I would like property custom datas (amount, numbers, or any type of info) to be pushed to enhanced reports, within the property fields.
    For instance, while I don't want to add a linen fee in the price (because it is included in the cleaning fee), I need the linen fee to appear for each reservation in the report in order to calculate the owner income (Our linen fee is not per guest, the fee depends on the property beds number).

    1 vote

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  4. While checking with Davut, we're advised that the system won't auto refund if it recognizes the reservation is from Booking.com.

    The auto refund feature should work for all reservations whose payments are processed via Stripe.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  5. If the guest goes to a specific property page, they can check the dates that are available (highlighted) and the dates that are booked (greyed out).

    On the main page, since it's sorted by locations, which means that if PMs have 3 properties at the same location Show Low, AZ, the system can't provide availability of a single property and ignore the other 2. Therefore, I believe it's by design to show the Calendar this way for all dates.

    However, because we only have 1 property for each location, the system should show the availability of each property instead of…

    1 vote

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  6. I just checked and Hostaway does have this feature to to export the whole calendar to other channels instead of each listing. It would be much simpler and time saving.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  7. I have several restaurants in my guidebook that have a full bar as well as a restaurant. Currently it is necessary to list the restaurant twice separately as a restaurant and as a bar. It would be more convenient to just select the restaurant once and then be given the option to add multiple categories related to the restaurant.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. 1 vote

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  9. I have connected a couple of properties to the Airbnb calendar of the owner via iCal, which is causing the owner's bookings from Airbnb to appear in check-in report, even in Quickbooks.

    It would be great if these bookings should not appear there as the owner takes care of them.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. 1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  11. Only suggestion I would make is to make the "View Order" button a bit more obvious, maybe make it available within the pipeline as one of the options that pops up when you click/hover over the circle. We don't have to click "Edit" to see that button.

    1 vote

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  12. Asana integration please. Relying on Zapier is tedious, time consuming and adds unnecessary monthly cost.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. 1 vote

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  14. When I do direct bookings I allow people to make two payments. I want to send my template to both guests who already paid full and paid partially

    1 vote

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  15. We want the ability to change the title heading of our booking link to the company name instead of our Listing title.

    I was thinking it would be consistent with our brand. We are regularly updating our title on Airbnb depending on season, upcoming events in the area, and to help with Airbnb algorithm.

    I think it would help with consistency for guests of having the exact name of the company/cabin they are booking with. When they pay, and the brand name is at the top, there will be no confusion or inconsistencies.

    1 vote

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  16. Right now, Hostfully always sends AmericanExpress, Visa, MasterCard, and Discover to Booking.com and this is not modifiable.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  17. I would like the ability to add a checklist to each guest. I currently use a checklist that I mark off for each guest, but it is in excel. I would love to be able to link a checklist to each guest so that I see it within Hostfully and I don't have to go outside of the software to utilize it. Is this possible, or is something like this available within Hostfully now?

    1 vote

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  18. I need a report for all the properties that include all the different princes in each season

    1 vote

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  19. In Kigo, when a guest checked-out the reservation color changed on the calendar. This was very helpful for our front desk staff to quickly see at a glance what units were occupied. It would be great to see similar functionality in Hostfully.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  20. I would like to set different extra guest fee for different pricing periods

    1 vote

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