2257 results found
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Booking Lead Time Tooltip for Airbnb
It would be very helpful if the tooltip included a direct link to the help article explaining how booking lead time works for Airbnb, or a brief note clarifying Airbnb-specific behavior.
1 vote -
Allow Hostfully to match existing customers instead of always creating new ones
Allow Hostfully to match existing customers instead of always creating new ones when using "Link" by Stripe.
1 vote -
Mid Term Rentals
For mid-term rentals, it would be helpful if the pre-arrival form and rental conditions carried over from the initial booking rather than resetting each month. Currently, the system shows these items as incomplete in later months even though the guest completed them at the beginning of their stay.
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1 vote
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1 vote
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adding Veranda as a space under Rooms & bed types
Scenario: PM wants to map their photo with Veranda. However, “Veranda” is not an available space type in Hostfully at the moment, so it cannot be mapped directly.
We only have porch.From my research:
- A porch is typically a smaller, covered entryway at the front door for shelter.
- A veranda is a larger, often wraparound covered extension along one or more sides of a house, functioning as an outdoor living or entertaining space.=> The key differences are size, location (porch at the entrance, veranda along the side/front), and purpose (porch for entry/shelter, veranda for extended outdoor…
1 vote -
Automatic upsell of vacant nights
Offer automatic upsell to booked guests for vacant nights before & after their booked dates.
1 vote -
Improve Password Reset UI with Clear Requirements
I would highly recommend this be part of the pop up that you see when you attempt to reset a password. i.e. list what symbols and characters are required, the min and max length, the characters and symbols that are not required, etc. This is pretty standard stuff for a working app
1 vote -
Apply Discounts & Promotions to RENT section of the inquiry
The purpose of a Property Management Software is to support dynamic pricing, flexibility, and conversion—especially for direct bookings. A major gap right now is where and when discounts can be applied.
Direct-book guests don’t always use promo codes, and many inquiries come through our website specifically so we can interact, quote strategically, and close the sale. Sometimes that means offering a custom discount based on dates, length of stay, or guest budget after the inquiry is submitted.
Currently:
Promo codes only reduce Rent (pre-tax) if the guest knows and applies them at the time of inquiry.
If a promo code…
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1 vote
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1 vote
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Support Open Inventory/ itinerary for Booking.com reservations
I have regularly situations that guests are delaying their check-in or leaving earlier. In any of this cases accommodation is not carrying costs of their choices. We do not provide refunds, payments adjustments for the change of plans of our guests or flyight delays. This shall be covered by their travel insurances.
We just want to have our data in calendar correctly so our team is not confused which day to expect the guest or to do check-out procedure. We also can use accommodation those days if there is interest. For that we need to open inventory (terminology from Booking.com…
1 vote -
UI Improvement: Stay Details: Reason for trip
The pre-arrival form allows for more text than what is shown in the Stay Details section. Unlike the Extra Notes section, there is not the handle in the corner so that you can pull to expand and reveal all the text. Instead, I have to go back to my email and search for the copy of the complete form that was emailed to us. It would be a very simple fix to add this expander!
1 vote -
Conditional Formulas Based on Pet Fee in Reservations
I would like to set up conditional formulas that apply only to reservations where a pet fee is included.
1 vote -
Template Variable for Net Security Deposit
introduce a template variable that exposes the security deposit amount minus processing fees, so hosts can communicate accurate refund amounts to guests
1 vote -
Support billing in currencies other than USD (e.g., AUD)
Currently, Hostfully billing is only available in USD. For customers operating outside the United States, particularly in markets like Australia, this creates additional challenges such as currency conversion fees, fluctuating exchange rates, and more complex accounting.
It would be incredibly valuable for Hostfully to support billing in additional currencies, starting with AUD, with the ability to expand to other commonly used currencies (EUR, GBP, CAD, etc.). This would significantly improve the experience for international customers, simplify accounting and reconciliation, and better support Hostfully’s growing global user base.
Use Case:
• Australian property managers prefer billing in AUD to align with…1 vote -
Create Gift certificate, it is not like promo code!
Allow people to purchase gift certificates with a code that can be applied directly to the booking. When they buy a gift certificate, we ask a few questions: the amount, the recipient's information, and a gift certificate is emailed with a unique code that is used directly when booking. The certificate is tax-free at the time of purchase but taxable at the time of booking. You'd be surprised how many sales you lose annually with these certificates. We circumvent the payment system in other ways, but it's not useful.
1 vote -
Service provider name direct on calendar, just have to put arrow on bleu bubbles
When we create a task for a chalet, we see a blue bubble. It would be great if, when we hover the arrow over the bubble, a pop-up bubble appeared with the name of the person who will be performing the service, just like with reservations. When we hover the arrow over the reservation, the name appears quickly. I often need to know who is responsible for chalet maintenance, and I always have to go through a long process to find out. This would be much simpler.
1 vote -
Support charging pet fees on Booking.com using their “value add” rates
Booking.com now supports automatically adding a nightly additional amount for guests with pets. They do this using “value add” rates. I’d like to be able to create this pet rate, but my connection to Hostfully is preventing me from doing so. Please fix this issue so that I can seamlessly charge Booking.com guests extra for their pets.
1 vote -
Able to have a different Space Description for the individual Unit space from the Main Unit.
n for the individual Unit space from the Main Unit.
1 vote
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