58 results found
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link owners to their properties
In the owners section in the main dropdown menu, the owners are displayed but, (we have over 100 properties listed), we need the properties linked to the owner so we do not have to search through all properties to find them.
3 votes -
Stop sending cancellation notice email when the subscription failed to renew the 1st time
I received multiple emails when my account failed to renew the 1st time.
As a former Customer Service manager, It's also unnecessary to mention closing the account if not paid in the initial email. It's insulting to your customers. It's a once a year payment, so it's likely that a card used last year is no longer valid.1 voteThank you, we are revising our suspension flow process this quarter.
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Show Ical URL with property name
This is the best i have been able to do regarding iCal sync to google calendar, but I would really love if I could tell which property this guest is arriving to on google calendar because the name alone does not help me in preparation for the guests arrival (would be so much better if it provided the property that the guest was checking into.
If it would allow me to change the url to the name of the property and show that instead of platform.hostfully that would certainly be ideal.
1 vote -
Change amount of time MFA code is valid for.
2 minutes for the verification code in MFA is too low. We would like the code to be valid for longer.
1 vote -
Show properties on the property list by Airbnb account
Show properties on the property list by Airbnb account. (not via tag)
This will allow users that have mutiple properties to always show only one list of Airbnb accounts.(Stars of Boston request)
1 vote -
Not translate guest names when translating messgaes
Some of our guest names are in Dutch and when we translate the messages to English it also translates the names of our guests.
1 voteI am afraid this is coming from your native browser translator. Please provide a screenshot.
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New adjustment/expense type called "IMPROVEMENT"
Hey All,
Just suggesting a very small improvement but it will help us a lot to build owner/property yearly 1099 statement & form.
Add new adjustment/expense type called "IMPROVEMENTS", the reason is improvements add value to the property in other hands repair/maintenance are just an expense.
with that new type will be very easy to build that breakdown and help our clients to do their tax report properly and it's a small change without breaking any prior functionality.
1 vote -
Rental Agreement
Possibility to send the rental agreement for direct bookings. Now we have to edit the path to send the agreement. Should have an easier way to do so.
5 votes -
Owner adjustment table should include "Notes" (and maybe allow selecting columns)
Recent changes to the UI for owner adjustments is overall good, but there's two changes that are not good and I'd like you to pass this feedback to your product team.
We NEED the column for Notes to be visible in the table, as it was before the latest update. We use Name to categorize the expense and Notes to spell out what it was. Now I have to painfully click into each row to see if I logged something properly. This is a huge time suck by hiding that.
1 vote -
Guidebook variable
It would be great to have variables collecting information from the splash screen feature. This way introduction messages can be personalized for all guests based on the information they provide, this would make the guidebook personalized for everybody and not only for guests with secure links (ie. instead of the introduction saying "Hey there" could say "Hey Marcos" based on the first name they provide on the splash screen)
1 vote -
Show time with date in Guest History
In the CRM feature where I can look at a guest profile, in the Guest History section, please add a time stamp next to the date. When we have guests submit multiple quote requests on our website, it’s helpful to be able to see which order they came through so that I know which is most recent.
1 vote -
Temporarily disable email on guest profile
Add a Don’t Email check box on a customer profile that would prevent them from getting messages. This could be very helpful when doing admin changes on a booking and you don’t want it to trigger emails.
1 vote -
Make your site accessible
The grey small font is so hard to read! I need to have my browser on 150% zoom to see it!!
2 votesWe are adjusting the font as we revamp pages. You'll see easier to read font on pages like the inbox, property list, dashboard and pipeline. We'll keep doing this on each new page we work on!
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Pay utilities bill automatically through Hostfully
I want to be able to pay utilities every month automatically through Hostfully. For one house, I have to pay 2 bills on a monthly basis, i.e electricity and internet). I want to control when it is paid and also edit the card details on the monthly payment. I want to connect the DEWA and etisalat accounts to Hostfully for monthly payments (these are the 2 firms to which I make utility payments)
1 vote -
1 vote
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Update check-in/check-out time in PMS when a guest purchases early check-in or late check-out via Guidebook Marketplace
Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.
6 votes -
Improve cleaner assignment
Because we are a hotel with multiple cleaners, we are unable to utilize the turnover function you created. Instead, we have made our cleaners associates so they can view the calendar. I noticed in my dashboard (as manager) I can see a summary of notifications which show which properties have a check out and check in for the day. This is unfortunately not visible to agents... but we would really like for it to be. This would allow our cleaners and maintenance personnel to see exactly what rooms are turning over that day so they can get to work without…
3 votes -
Dark mode option
Add dark mode option in settings for Hostfully PMP
3 votes -
2 votes
Thanks, we are fixing this as we redo pages. On future pages, you'll see a nice new breadcrumbs menu that will make navigation much easier.
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Let hosts subscribe to Hostfully updates
The product release notes are already published on Hostfully's website, so it seems like it should be easy to set up a subscription button that pushes update notifications out as soon as they're posted.
1 voteIn the meantime, you can check out the page https://updates.hostfully.com/
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