31 results found
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Implementation of multi-room booking
Please have the feature of multi-room booking so that my guests can book multiple rooms at once on the checkout.
11 votes -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link3 votes -
Option to switch between Gmail and other type of email in Email settings
For now, when selecting to use Gmail in Email Settings, I'm not able to switch it back to the other types of email.
8 votes -
Add more information in the confirmation email of service purchases
As a PM, I want the confirmation email of service purchases (both via Guidebook Marketplace & direct booking flow) to have more information such as the property's name so that I will easily know where they are booked if guests used a different credit card/name.
6 votes -
Make jobs show up within the export calendar iCal feeds, similar to how bookings show up
I'm hoping to be able to use an external service like ResortCleaning which will read the Hostfully iCal but right now jobs aren't showing up within the iCal export.
3 votes -
Show all Owners under Owners Tab
I would like to see all owners under the Owners Tab without having to click on the first letter of their first name or search in the search box. The search box and the alphabet option should only be a filter option when you have dozens of owners.
4 votes -
2 votes
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guidebook Marketplace
Let people do multiple purchase in the merket place, at the moment people can buy 1 item at the time and do everything again to buy a second item.
3 votes -
BOGOF deals
The ability in addition to discount codes to offer BOGOF type deals - Ie during X week of December by 3 night vacation and get 1 night free. So on and so forth.
3 votes -
order order fee
We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.
What would be ideal is is every fee is its own variable that can be pulled from the system.
1 vote -
Remove About Hostfully button and Account Icon in Guidebook
If a hostfully guidebook is being whitelisted with a custom URL it should be fully whitelisted. Meaning removing any hostfully wording in the guidebook including the about host fully button in the bottom left corner and account icon in the top right corner.
1 vote -
Preview a new property during the set up process
Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)
1 voteThank you for this valuable idea. It will be reviewed shortly.
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Allow discount codes to be editable and be able to create excluded dates within them.
Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.
It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…3 votes -
Add a way to comp a guest some or all of a booking, with a trackable record
There are many scenarios in which a host might extend a complimentary night to a guest, to address an issue, as a gift, or for employees/friend's.
It would great if there was a way within the Hostfully to comp a night, or a block of nights, while having the booing otherwise behave as a regular booking.
I'm aware that a discount code, or a negative line item could be sud for this purpose, but this is a messy, manual process, and does not create any kind of trackable record that could be used for accounting purposes.
4 votes -
Provide more options of Roles within Hostfully for your team
Currently hired our web developer to build out our direct booking website. The only option where I can have them access the Direct Booking Website setting and White Labelling settings are if I assign them to Manager...
However, it does not feel right that the only way to provide access is to give as much access and responsibility as we do for them to only access what they need.
3 votes -
Categories in the Guidebook Marketplace
To have the option of creating categories in the Marketplace. Tours / meals / transportation separately - not everything mixed.
1 vote -
Promo Codes
On my direct marketing I want to include a promo code but I don't want to allow certain dates to be booked with this code i.e. peak times.
It would be great if I could select one or more date groups to exclude.
2 votes -
Change Log / Record of changes for reservations
Currently it appears that there is no way to access a log of change made to a reservation.
So if the reservation's dates are changed, lodgings are changed, a manual payment is recorded, or someone erroneously edits a price, there appears to be no way to see when or by whom the change was made.
Even the transaction log is pretty sparse on information.
This makes tracing reservation issues and holding your staff accountable for errors impossible.
I have no doubt that the data must exist in Hostfully's system, and would like it made easily accessible in the form of…
3 votes -
Improve notes feature on reservations - Timestamps, saving notes to guest profile
At present, the reservation notes feature is extremely limited in Hostfully. Here are a couple of things that would greatly improve this feature from a UX standpoint.
Timestamping/logging notes - Currently notes are simply typed into an active text box in the reservation popup (under the "Internal Guest Notes Tab). These notes do not include a record who who made them or when, and are are easily changed/deleted, without any record of the change being made. It would be helpful to be able to type a note, then save it to the reservation, with a timestamp and record of who…
2 votes -
Access and edit guest reservations from "Guest Profile"
Hostfully currently has a Guest list, but it is hidden deep in the UI.
Within the guest's "Guest Information" page you are able to see a history of their reservations (Guest Booking History)
However, you are not able to access a reservation from the Guest record or make any changes to their bookings.
If the reservation records show in this page preformed like the pipeline records, this currently useless feature would become an extremely valuable tool, of particular help with guests with multiple bookings.
2 votes
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