126 results found
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Add Airbnb checkout instruction field
Checkout instruction on Airbnb kept being updated as blank upon syncing.
It's a new feature on Airbnb and Hostfully hasn't supported it yet via API (Airbnb PUT /listings.checkouttasks). Instead, Hostfully sends NULL by default, which overrides the updates on Airbnb UI.
4 votes -
Seasonal extended stay discounts that work outside of direct booking.
Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…
4 votes -
Improve the confirmation mechanism for Booking.com reservations
As a PM, I would like to have Booking.com reservations that failed during a database update / outage on PMP to be imported to the system. As of now, it just failed, which resulted in no lead created, and resulted in doubled booking. I have to contact Hostfully support so that they manually import these failed bookings.
4 votes -
New listing discount with Vrbo
Need the ability to integrate with vrbo and airbnb new listing discounts, if I list my new property in Hostfully first I don't have a way to turn on the new listing discount with vrbo.
4 votes -
Auto-retry importing Booking.com reservations when there is an issue with Booking.com sync job
We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.
It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.
3 votes -
Emails when we get a Hostfully lead/inquiry
When I get a lead or inquiry through channels, I get an email notifying me. However, when I get a lead or inquiry for a direct booking with Hostfully, I don't get notified of this. How is that possible. Is there a way that we can get a text or email when we get a lead/inquiry for a direct booking with Hostfully?
3 votes -
3 votes
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Support Booking.com Facilities and Services in Hostfully
On Booking.com Extranet => Property => Facilities & Services, we can upload photos for the facilities we have in-house, which helps increase our listing score and get more bookings.
However, this feature is not supported within Hostfully and can also be overridden by Hostfully. Every time we refresh the sync from Hostfully, all setups in the Extranet for Facilities and Services are wiped out.
This is a critical issue, so supporting this feature would mean a lot. Thank you.
3 votes -
Keep the public name as it is on Booking.com
I want to have Booking.com listing name the same as my public name. At the moment, it is being capitalized the first letter in each word.
3 votes -
3 votes
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VRBO Custom Rules
Allow setting custom rules on VRBO. Currently no custom rule settings push to the VRBO listing and if rules are entered on VRBO instead, Hostfully overrides the changes and deletes them. VRBO is now charging hosts that cancel bookings due to rule or local regulation violations and we cannot enforce rules that are not communicated to guests. We have incurred $400 in fees this week due to this issue.
3 votes -
Don't push "Public name" of master listing to Booking titles of sub-units if they are different Property IDs
I have different property IDs for master and sub-units, but still want to keep their master-sub relation in Hostfully. It would be great if we don't push Public name of the master listing as property title of my sub-units when they are connected in different property IDs.
3 votes -
Ability to hide/adjust the Map showing on Direct booking site
Hi team,
The map showing on DBS is too specific, it pins the exact location of the house. We would love to see the general map only.
While labeling the site won't help and there's no way to customize it. It'd be great if we're given options to hide or adjust the Map showing on DBS
3 votes -
3 votes
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3 votes
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Automatic deduction of payment handling fee on booking.com
in the situation when payment is handled by booking.com, booking.com charge 2.5 % fee in addition to their commission, this amount is not shown in Hostfully and is not deducted from the reservation amount. This amount should be shown in the reservation breakdown on Hostfully and automatically deducted from the revenue.
3 votes -
Photo grouping feature for each room
Under Properties > Photo tab, I want to assign multiple photos to specific rooms so that when guests click on the main photo for the "Where You'll Sleep" section on Airbnb, they'll be taken to a page with all the photos relating to that room.
3 votes -
3 votes
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Allow Booking.com requests to require approval.
Currently we can limit the instant booking per property for AirBNB, VRBO and direct bookings. I'd love it if we could add this to Booking.com (BDC) to prevent last minute reservations. We have been having a lot of policy/payment issues with BDC that come in the middle of the night. I would use BDC if we could limit the last minute instant guests who have issues.
3 votesHello, a new Booking.com API is now available to allow for request approval for bookings made within 3 days of the check-in date. This will be implemented soon.
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Ranking optimizer
Add a feature that changes the listing topic by one alphabet or descriptions and in this way the listing stays active and gets higher rank
3 votes
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