23 results found
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Customized Permissions for Team MembersWould be wonderful to be able to edit and customize access for team members, currently you can only set: Manager - Full access 
 Booking agent - pipeline, calendar...
 Property sales manager - property and owner creation
 Associate - view mode onlyHaving customized access could give more control over who can access certain properties / features. 62 votes
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Rental agreement enhancementHave the ability to add initialing, attachments, and more than one signature to the rental agreement. 24 votes
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Billing informationAs a paying customer I need to have the information about my subscription charges, I need to understand when is the subscription expiring, what is my balance and how much extra I am paying for adding the properties. By not having a transparent information and not having access to it, I don't have trust to the platform, it is difficult to plan and budget my expenses. It benefits both users and platform to have transparency and 
 honesty. This is critical information that should be easily accessible to the users18 votes
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Have option for AM/PM and military time for agency settingsBe able to select AM/PM time or military time for the agency settings 15 votes
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Make more editing options for the agency logo.It could be really helpful to have some editing abilities for the agency logo. 11 votes
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be able to use the scope per total order with all channels when creating a feeDuring onboarding we setup a 4% credit card processing fee to cover the 2.9% Stripe charge and the 1% hostfully charge. These fees are based on the entire amount of the reservation but the way that Hostfully collects only applies to the accommodation fare and nothing else. This fee rule was setup as "per stay", I have since changed it to "entire preservation" but when I did this the mapping drop downs for integration channels blocked out. 5 votes
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Support on sending SMS to Philippines number so MFA can work with SMS optionWe're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA. 5 votes
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Add rental condition in different languageI want to have the option to add rental conditions in different language. Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition. 5 votes
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Ability to forward all emails from inbox to multiple team members.Ability to forward all emails from inbox to multiple team members. 5 votes
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Ability to Set Different Security Deposit Collection Methods per ChannelI would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully. 4 votes
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Modify who could receive the new team members notificationsI tried adding a new user to my company's account today and it sent an email to all of my users 4 votes
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Billing processWhen customers update billing information, it would be great if there is an amount that shows them how much they are going to be billed. 4 votes
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Do not limit an email to only one guest or ownerbe able to use the same account for different profiles under the PMP 3 votes
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Email Settings to work with HostingerAt the moment, Email Settings may not work well with email providers like Hostinger. 3 votes
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3 votesWe'll be considering this feature, absolutely. 
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Ability to Set Age Restrictions for Bookings Across All ChannelsI’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21. Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking? 2 votes
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1 vote
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Modify fields in rental agreementAbility to modify the guest information field in rental agreement (name, email, phone number). At the moment, if email field is blank for Airbnb booking, it appears as "null" instead of blank. 1 vote
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Allow Google Analytics Tracking on Direct Booking Site Without White Label RequirementIt would be nice if it wouldn't be necessary to white label the Direct Booking Site, in order to track conversions on your Direct Booking Site (Google Analytics) 1 vote
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Ability to Pre-Authorize Security Deposit for More Than 7 DaysCurrently, we can only pre-authorize a guest's credit card for the security deposit for up to 7 days. We would like to request an option to extend this pre-authorization period—ideally up to 30 days. 1 vote
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