White Label confirmation page of Pre Arrival Form
I would like the landing page my guest sees after submitting the pre arrival form to be white labeled. It currently has a Hostfully logo and says "start your free Hostfully account" instead of "start your free guest account".
This change is now live in production.
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Infinity Apartments commented
100% this should be a thank you from the host company not hostfully this breaks trust and confuses guests are they straying with infinity apartments or hostfully
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John Goodyear commented
Hi Steph:
Additionally, the only other tear in the website white labeling is the link for my owners and clients to "sign up with Hostfully" on the owner portal login page. This is a real bummer because I want to use this for my clients but again, it really creates an awkward presentation so, I can't use it. Removing that link would be very much appreciated, support clean white labeling, and I could use the portal. Thanks, John
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John Goodyear commented
Hi Steph:
@steph, yes, you are correct. The problem is that when our guests click the submit button to save, they redirect to this landing page for Hostfully. As with all white label "tears", It breaks trust, and gets creepy; certainly when you just loaded your ID and "1st born's" information... see image