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224 results found

  1. Able to send the Hyperlink in SMS message

    I want to have the option to send the Hyperlink in SMS message with no invalid format.

    2 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  2. Custom Data - Variables

    Currently if I create a Custom Variable, the Custom Data field won't hold its formatting and will send over as a large lumped together message with no enters or spaces. I would like to add Custom Variables with multiple lines such as Check Out Instructions or House Rules etc so I don't have to create multiple Templates for each property.

    7 votes
    under review  ·  2 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  3. Send Now Feature

    It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.

    29 votes
    planned  ·  5 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  4. Send emails to guests from different email addresses

    Would it be possible to send manual messages from one email address, and automated emails from a different email address?

    4 votes
    1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  5. Have the variables support the first payment paid in the template

    I have payment settings, 10% collected at the time of bookings, and the remaining 90% to be collected 90 days before arrival.

    I would like to state the amount of 10% the guest paid in the template (for example: if the total booking is $100, guest paid $10 at the booking, I want to show $10) after the booking is confirmed.

    1 vote
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  6. Add Superhog condition to trigger - complex condition

    On the complex condition trigger which sends out check-in details.
    I need the condition when Superhog checks have been made then send out the check-in details.

    8 votes
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
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  7. Add more info to system template "Payment failed"

    I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.

    2 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
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  8. Specified Date Trigger

    Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.

    4 votes
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  9. Due Owner variable for templates

    We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed

    2 votes
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  10. Make more variables work for trigger "New Message in Inbox"

    As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].

    At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.

    [$NEWMESSAGECONTENT$]

    [$INBOXTHREADURL$]

    30 votes
    received  ·  5 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  11. Support "New transaction" event in Triggers.

    I want to notify the guests when there are new transactions added to their bookings

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
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  12. Remove language template from a System Template

    There's no "Delete this template" option for system templates so it is not possible delete a language template.

    4 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  13. Allow PDF in Pre-arrival Form > Government ID file

    I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.

    4 votes
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
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  14. Group templates and triggers

    Group templates and triggers by specific property or unit number.

    46 votes
    8 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  15. Same-day checkin trigger

    Add a trigger "same day checkin" for complex condition.

    I had a guest schedule a booking on the same day as their checkin, however, it was after the time period set for my checkin instructions to be sent to them. I had to manually send my instructions to the guests since my checkin instruction email is sent 24 hours prior to their arrival.

    9 votes
    received  ·  1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  16. Is there a way to set a condition that if the age entered = 18+, then the custom field is required?

    Add condition formulas on the pre arrival form or custom fields

    2 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
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  17. Do not receive a notification when guests completes the pre arrival form

    Have the option not to receive an email when a guest completes the Pre-arrival form

    4 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
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  18. Notification when a guest leaves a review that is less than 5 stars

    Have the PM notified when receiving a review from a guest that is less than 5 stars

    6 votes
    1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  19. Be able to edit airbnb guest reviews before they go out

    It would be really helpful to be able to edit guest reviews before they go out to Airbnb guests.

    20 votes
    under review  ·  3 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  20. Resend triggers if the lead's dates were modified

    Triggers should fire again if the lead's dates have changed. For example "X days before stay starts".

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?
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