46 results found
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Removing owner statement automatically if the PM removed report on HFL
When I deleted the report on HFL
On owner portal the report still there, however, when the owner click on it > it shows the error page which can cause the confusion for owners.=> I want when 1 report was deleted on my side, it should be removed automatically on owner side.
3 votes -
Analytics Dashboard in the Owner Portal
I would like to include an analytics dashboard in the owner portal so owners can have a clear view of their analytics.
21 votes -
7 votes
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Name statements which we share to owner portal
When sharing a report / statement with an owner so that it appears in the owner portal, it would be nice to be able to name the file so that the owner can know which month the report pertains to. Ie, i would like to name the report "September Owner Statement" so that the owner can know which is which from the long list without having to open it.
16 votes -
Owner permissions - option to show booking order details and total amount same as Agency calendar.
The idea is for our owners to see the entire amount the guest pays, including the cost of cleaning.
We, as an agency, pay local taxes on the entire amount paid by the guest, i.e. the amount of stay and cleaning combined. If the owner sees a different amount, our settlements with him cannot be consistent and correct in any way. We would like him to see the total amount paid by the guest - for the stay and cleaning together
6 votes -
Add quick links to owner dashboard
We use VR Platform for owner accounting and statements, and have some other things for owners that exist outside Hostfully. I want to have all those links in a central place. It would be great if we could add some "quick links" to the owner portal so owners can easily get to those other services.
2 votes -
Feature to pay owners directly through Hostfully and record balances
As far as payouts though - I have to have a way of getting owners paid. I need to be able to send over an amount to stripe from Hostfully to tell it to pay that amount to them.
If not, then it would be nice to have somewhere to make an adjustment in the system to say I paid them.
I would prefer if there was a place where I could enter the amount that was paid out so the report would then say 0.00 was due after that month was paid out.5 votesWe have been researching for best ways to provide this feature, so this is an ongoing effort already, fyi.
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Make the "notes" section of owner blocks mandatory
I want to make the "notes" section of owner blocks mandatory.
8 votes -
Restrict 'connect to Airbnb' access in owners portal
Give PM access to restrict 'connect to Airbnb' in owners portal
3 votes -
Owner Statement Updates
If we change the parameters of the Owners Statement we then lose all ability to send/upload as an integration. If we use the default with limited information we can push to their portal.
This needs to be changed so that a revised Statement can be made 'default' within the system. Way toooooo much Admin each month for a basic feature/need
4 votes -
Delete Owner Invitations from the Owners list page
There is no delete function available now. Owners main page needs more functions from that page. Like listing all Owner names from there!
28 votes -
Owner Access to Photos and Amenities
Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.
5 votes -
Owner Financial Report
I have a number of partnering owner that they would prefer a better financial view of their income, booking ratios as well as other related financial data.
6 votes -
Show Pet counts in Owner/Cleaner calendars
It would be great to show the pet count in the owner portal along with the cleaners calendar when you click on the reservation.
1 vote -
Owner Agreements
It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…4 votes -
Permission for owners to see guest communication
Permission to allow owners to see the Property Manager's guest communication be of benefit
4 votes -
2 votes
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Adding dates to reports under Owner Portal > Statements
As an owner, I cannot easily tell which report is which from Owner Portal. It'd be better if we can add the date to when the report was sent, or the date range to Owner Portal > Statements.
9 votes -
Ability to see owner balance/due without running reports
We often get real-time requests from owners about their current balance. And also we always want to make sure their balance is positive and at a minimum like 500$ or 1000$.
By being able to see the owner's balance in an easy way we can manage their portfolio better.
4 votes -
2 votes
Re-opening this UV since we do NOT provide the guest contact information on the Owner Portal, only the guest's first and last name.
The request here is to provide the contact info, which can include:
- email address
- phone number
- cell phone number
- mail address
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