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61 results found

  1. Redirect the login page to the Owner to the accessible pages instead of the Dashboard page.

    5 votes

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  2. log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL

    5 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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  3. Create the ability to upload files related to the property for Agent/Owner review only. For example, Gas Certificates, PAT Testing Reports etc. The ability to upload these legal documents so they are all kept in one place and can be easily reviewed when needed and to ensure compliance. NOT for Guest Viewing...

    5 votes

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  4. In the Owners list, she'd like to see Owner's, mailing address, phone, which properties (property names) this person owns.

    5 votes

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  5. It would be great to show the pet count in the owner portal along with the cleaners calendar when you click on the reservation.

    5 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  6. Ability to open the breakdown of the order directly from the calendar to view all the details of what the guest paid.

    4 votes

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  7. This feature would be incredibly useful for our team because it makes it sound more inviting for the owner. It creates a nice Welcome gesture instead of Please Sign In.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  8. The calendar on the owner portal should look similar to the PM calendar does. I would like them to be able to see the bookings exact dates, not necessarily names of the person, but the blocks. Their calendar view is very basic and only shows availability instead of full individual blocked dates.

    4 votes

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  9. If we change the parameters of the Owners Statement we then lose all ability to send/upload as an integration. If we use the default with limited information we can push to their portal.

    This needs to be changed so that a revised Statement can be made 'default' within the system. Way toooooo much Admin each month for a basic feature/need

    4 votes

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  10. We often get real-time requests from owners about their current balance. And also we always want to make sure their balance is positive and at a minimum like 500$ or 1000$.

    By being able to see the owner's balance in an easy way we can manage their portfolio better.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  11. Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.

    4 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  12. Allow increased owner access where they can edit reservations as well as editing pricing and listing information.

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  13. We’d love to see some features accessible via mobile browsers, since our team often works on the go and the mobile app doesn’t currently offer full functionality.

    We suggest simplifying access to frequently used actions — like Add Transaction, Add Payment, Add Expense, and Owner Adjustments — similar to how Add Lead is currently handled.

    At the moment, some of these (like Owner Adjustments) are a few steps deep. Adding a dedicated button (e.g., next to Add Lead) would significantly improve workflow efficiency.

    3 votes

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    1 comment  ·  Owner Portal  ·  Admin →
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  14. We want the owner portal to show the exact number and not rounding it up. You rounded up $1287.75 to $1288, it causes us issues and our owners want complete transparency. 2 +2.1 is 4.1 not 4 or 5 ... seriously

    3 votes

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  15. so I have recently setting up a direct booking for 1 of the properties and I forgot to select the owner notification.

    so i want to resend her the booking confirmation / email notification

    3 votes

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  16. Ability to select which fields from the reservation you would like to hidde for example: phone, email

    example: think about that you are haddling a reservation from schratch and in between since the owner has his telephone number he calls the guest to ask if we did our job well or even to pass him through to another property of his that we are not managing.....can you imagine what can cause this to us?

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  17. Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.

    My idea is to do one of the following:

    • Add text to the sent email that replys need to be sent via the inbox,…

    3 votes

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  18. When I deleted the report on HFL
    On owner portal the report still there, however, when the owner click on it > it shows the error page which can cause the confusion for owners.

    => I want when 1 report was deleted on my side, it should be removed automatically on owner side.

    3 votes

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  19. We use VR Platform for owner accounting and statements, and have some other things for owners that exist outside Hostfully. I want to have all those links in a central place. It would be great if we could add some "quick links" to the owner portal so owners can easily get to those other services.

    3 votes

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    received  ·  2 comments  ·  Owner Portal  ·  Admin →
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  20. Give PM access to restrict 'connect to Airbnb' in owners portal

    3 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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