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  1. I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.

    61 votes

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    under review  ·  4 comments  ·  Channels  ·  Admin →
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  2. I want the messages from PMP to Airbnb guests to look like they are coming from my company, not from the owner account.
    At the moment, messages sent from PMP are always shown as they're from Airbnb owner account,.

    23 votes

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  3. Add "Custom" cancellation policy as an option for VRBO. Custom cancellation policy would allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.

    20 votes

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  4. I get a typical enquiry from VRBO guests requesting a discount/offer for longer stays. AirBnB allows the option to offer a discount, special offer, but Hostfully integration with VRBO does not. The work around puts the guest out and depends on gaining a lot of trust.

    17 votes

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  5. I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
    And on hostfully, property A gets 0% and property B gets +10%

    Right now, the rate multiplier is only available at the channel level.

    15 votes

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  6. When a guest requests to alter their Airbnb stay, the notification only goes through Airbnb. I'm a co-host and have several other Airbnb accounts connected to my Hostfully account. When guests request an alteration, I don’t get any notification of that.

    I would like for Hostfully to provide notification for me so I can approve/decline Airbnb guests for an altered stay.

    14 votes

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  7. At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.

    13 votes

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  8. It would be great if Hostfully can build the integration so users can partially sync with Booking.com. For now, there are some contents of the property that we are not able to edit when fully sync with Hostfully and these fields will be erased/greyed out when we connect our listings with Hostfully.

    12 votes

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  9. As a PM, I would like the note that contains the Hostfully UID to be removed from the Airbnb calendar when the reservation/block is cancelled or removed so that the calendar on Airbnb is clear.

    From the attached screenshot, the open date has the note Block uid=…., which is confusing. It makes me think that the date is not available while it is.

    12 votes

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  10. As a property manager, I'd like to be able to push the length of stay discount at the bottom of the pricing tab in Hostfully to Booking.com. This is not currently possible due to Hostfully not supporting multiple rate plans in Booking.com. Please vote on this idea if you would like this implemented.

    12 votes

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  11. I had a great conversation with Vrbo yesterday and it came to our notice that Hostfully is not current on Vrbo's amenties.

    Many of the basic amenties, such as toilet paper, blender, dishwasher, etc, etc, are not checked off. When I checked under the Property Amenties tab, those only have Airbnb's icon next to them.
    How quickly can Hostfully resolve this issue as guest will not want to book if they think basics are not supplied.

    Also, Vrbo has Bathroom specifics (does the bathroom have a tub, shower only, etc) but I cannot see this in Hostfully's Property's. All I…

    10 votes

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  12. When hostfully is integrated with VRBO, the listing description is all out of order. The notes section is at the top, which should be at the bottom like Airbnb. Several fields, are noted through the listing description in a weird order without a headline and it doesn't make any sense. The fields for the neighborhood, interaction, access and transit are described throughout the VRBO listing with no headline and in a very weird order. Those fields should only communicate with Airbnb, since there is no equivalent for VRBO. It creates a very confusing VRBO listing.

    9 votes

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  13. Support more Airbnb amenities:
    animals; poolorjacuzziwithnofence; lakeorriverorwaterbody; climbingorplaystructure; heightswithnofence

    9 votes

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  14. As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.

    8 votes

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  15. There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.

    8 votes

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  16. When I mapped the fees with "Air-conditioning fee" with Airbnb channel, it results in the error "This fee type cannot be defined as online fee."

    It's said that offline fees are not supported at the moment. I would like to map offline fees with Airbnb

    7 votes

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  17. I want to be alerted when there's any channel sync error. Currently, I need to head to the Channels page and check the sync button to make sure everything is running smoothly.

    7 votes

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  18. Hostfully does not enable hosts to specify the number of pets allowed in property setting, but Airbnb does. As a result, Hostfully does not communicate the pet number to Airbnb, and Airbnb displays its default value of 5 on the listing.

    The property manager would like to be able to define the number of pets so that the information is accurate and does not mislead guests.

    7 votes

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  19. Integrated partners with VRBO and booking.com are forced to be the merchant of record but also forced to be instabook. This leaves no time to vet your guest. This is a receipt for fraud! The booking lead times should should be able to be set per platform. Moreover, the % due at reservation should also include a category to pay the remaining % "x" days AFTER the RESERVATION is made.

    7 votes

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  20. Support more amenities for booking.com

    6 votes

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