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Property Management Platform

Property Management Platform

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  1. Under Set permission in Properties page, when bulk save, the setting and member assigned there to is applied to all other properties.

    It would be easier if we can select their name and click to assign listing to them. It would be very helpful to a growing company

    1 vote

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  2. Add the option to automatically send a message to guests near their check-out date, offering them to extend their stay for one more night at a discounted rate if the following night is available. I think it would be powerful for the system to automate this process based on an opt-in by the operator by property for a specific time period or seasons, with selectable discounts, and the system looks up the availability and triggers accordingly.

    1 vote

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  3. Currently, sub-properties in Hostfully inherit the payment processor settings from their master property, meaning all payments are routed through the master’s Stripe account.

    For property managers who operate multi-unit listings, it would be extremely helpful to allow connecting different Stripe accounts directly to sub-properties without unlinking them from the master.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  4. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. I'd like to have a portal guests can use to let me know of maintenance issues.

    1 vote

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  6. Currently, after sharing the owner report via email, the name of the report file shows as "Owner+[Owner ID]", so I would like to have the ability to customize the owner report name when sharing via email.

    1 vote

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  7. Ability to modify the guest information field in rental agreement (name, email, phone number).

    At the moment, if email field is blank for Airbnb booking, it appears as "null" instead of blank.

    1 vote

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  8. I would like to request the ability to transfer payments between bookings. We recently had an issue where a guest had to be moved to a different property. We need a feature that allows us to transfer the payment from their original, canceled booking to the new one.

    1 vote

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  9. Don't show the state on the direct booking site

    1 vote

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  10. I would like the option to show Report Issuing date directly on the Property Report. At the moment, I can only see the date range of the report, not the issuing date. Having the Report Issuing date available directly on the report would help me to better identify each report.

    1 vote

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  11. I'd like to be able to change the name of the Owner Adjustment report.

    1 vote

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  12. Guests often send multiple inquiries, which makes it difficult to locate their current booking in the pipeline. You have to click through each inquiry to find the correct one.

    1 vote

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  13. Airbnb sends reminders if you don’t respond to an inquiry within 24 hours. With Hostfully, there’s no way to mark messages as unread, so if the owner views a lead first, I sometimes miss the opportunity to follow up.

    1 vote

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  14. 1 vote

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  15. At the moment, that is correct all reviews of both channels would be in the same place and be differentiate by channel's logo column. I want to have 2 seperate area for Airbnb and VRBO channels. That would be easier to manage the review.

    1 vote

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  16. 1 vote

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  17. It would be very helpful if we could edit the list order of the enhanced reports. It only gives the option of duplicating and going to the bottom of the page, which separates from the report type groupings, making it difficult to find as we scale more properties.

    1 vote

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  18. be able to add block notes on the property report

    1 vote

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  19. For some reason, there is now a character limit on departure checklist items for the guidebook. The character limit is extremely small to allow for elaboration on certain check out for departure related items. Most check out items need further explanation and this is very prohibitive for streamline checkouts. The guest is not able to view further elaboration and can just you a cut off message instead.

    1 vote

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  20. The filter function for pipeline under "properties", create a drop down list that allows you to click multiple properties to filter by, not just 1 at a time!

    Or - add the "property tag" filter option.

    Either way, I want to be able to filter out properties that I do not manage so only my properties are shown in the pipeline.

    As a large company with several managers we are currently unable to filter out each others' properties, so leads/inquiries get lost on the pipeline...

    1 vote

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