Import Airbnb co-host messages to Inbox
As PM with no access to the main host account but only the co-host account to send messages from the Airbnb app, I'd like these messages to show up in Hostfully Inbox as well
It occurs that many PMs don't have access to the main host account (it belongs to the owner for example). So they communicate and manage reservations as a co-host.
If Hostfully Inbox doesn't import co-host's messages, I'll need to go back and forth between Hostfully Inbox and Airbnb messages which is time-consuming.
AdminTed Nguyen
(Admin, Hostfully)
shared this idea
-
Keith
commented
I recall sometime in the past there was a way to do this.
I can't remember if it was set up through the channel manager or templates.. but i vaguely recall in the airbnb channel when you connected you could specify communications from host or from property manager, this was for co-hosted listings only.I can't find it now, so it must have disappeared.
-
James Boyers
commented
The platform sedning from the MAIN host rather than the PRIMARY host is confusing for guests. We often have clients who have existing airbnb accounts so we would rather messages guests from our own accounts rather than pretend to be our clients