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  1. We have two listings. There's a cleaning company there that works on weekdays only, and we have a part-time employee there who can work on weekends only.

    So ideally I would be able to set up two triggers that created cleaning jobs at checkout for those listings -- one that assigned Monday-Friday cleanings to service provider A, and another that assigned Saturday-Sunday cleanings to service provider B.

    It looks like that could be implemented under "if these conditions are met", which comes up when a trigger event is "booking confirmed". The "choose field" dropdown would add "departure day is", which…

    1 vote

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  2. At the moment, Hostfully only shows the Risk score on Pipeline. It's not possible to direct users to Superhog directly to check more details when clicking on it from Pipeline view.

    We'd need to go to Superhog site to check more details on the report.

    It'd be nice if Hostfully has this feature.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  3. the client feels the holidays periods are where they can make the most money. they want to restrict guests from booking and then changing there minds. However they want to be flexible during the other periods so therefore want a cancelation to be strict during holiday busy times and flexible during all other timers.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  4. It would be really helpful to have a Save All feature on the property Photos page to save time from entering descriptions and having to save each one, one at a time.

    1 vote

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  5. You are currently able to log the number of pets and infants on a property in the reservation process.

    It would be really nice to be able to trigger automated pet-policy emails only to guests who's reservation has a pet associate with it.

    18 votes

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  6. As a PM, I would like to be able to modify archived reservations and charge guests after they check out. Currently this is only available for direct bookings.

    5 votes

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  7. 2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  8. I would like a feature where we can automatically resend an pre-approval to a guest if the preapproval expires

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  9. Given the property has 2 descriptions and it's currently synced only English, that causes its invisibility in Dutch / French search ranking.

    I'd suggest to sync multi language to Google. That'd help with better search position.

    1 vote

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  10. We would like the account name on Airbnb to appear as a signatory.

    1 vote

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  11. Add a status marker indicating that you or your team have sent the payment request reminder to avoid multiple emails sent to guests. Similar to the marker that is added after Check in Instructions have been sent or the Pre-Arrival Form completed.

    1 vote

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  12. I want to add tax to line items in the lead modal.

    1 vote

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  13. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Lodgify feature - When collecting payments (before checkout), do we have policy and quote workflow? Where when she selects "returning guest" and she collects less upfront and allow them to pay over a period of time before staying, such as 20%, 30%, 50% etc

    1 vote

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  15. In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.

    15 votes

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    2 comments  ·  Inbox  ·  Admin →
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  16. Support Airbnb booking creation date instead of the date they were imported into Hostfully.

    The imported reservations from Airbnb are showing the lead creation date as the day these reservations were added to Hostfully, not the actual booked-on date. This skews the reports.

    4 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  17. We'd like to cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level. For now, it's not possible.

    4 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  18. We like to block a day after a long-term stay to give us the opprotunity to conduct a full, deep-clean and to address any issues and schedule maintenance.

    Having an "auto" block for each 30+ day stay allows this portion to be automated.

    5 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  19. some sub-units are missing from view in that calendar

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  20. As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.

    17 votes

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