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  1. 2 votes

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  2. Currently, the /api/v3.2/owner-adjustments endpoint does not support filtering by start and end date. When iterating through properties with long history (for example, multiple years), the payload becomes very large and difficult to process efficiently.

    Please add optional query parameters such as:

    • startDate

    • endDate

    This would allow partners to limit results to a specific time window and significantly reduce payload size.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  3. Enable Hostfully to automatically collect and remit taxes for direct bookings, similar to what some competitors (e.g. Hospitable Direct Premium) currently offer.
    For direct bookings, Hostfully allows users to configure and charge taxes, but the responsibility of filing and remitting those taxes remains fully manual.
    Automatic tax collection and remittance would be a major value add and a true “game changer” for direct bookings

    3 votes

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  4. Add a configuration option allowing PMs to choose whether the Security Deposit should always be collected 100% at booking, regardless of the % due at reservation.

    Example:
    If a PM sets “50% due at reservation” and “Security Deposit at booking,” the system should allow collecting 50% of the booking total plus 100% of the Security Deposit in the same initial charge.

    4 votes

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  5. 1 vote

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  6. After reviewing it we advised PM that > Upon checking, it turns out that currently, there is no such device currently that has official API support from a garage door vendor. Thanks for your understanding.

    PM came back asking to add the following request:

    "I have a driveway that leads to the garage door. There is no path to go to the front door, which makes guests need to walk the driveway, up the road, and then up our front sidewalk to the front door. If the guests could have a code auto-generated for the garage door keypad that controls…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  7. 17 votes

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    1 comment  ·  Devices  ·  Admin →
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  8. be able to use the same account for different profiles under the PMP

    7 votes

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  9. We receive a text message when n integration is disconnected from our platform. However, the text message does not include the integration name which makes it very difficult for us to understand which was the integration that was toggled off. It would be super helpful to include the name of the integration with the text message. Thanks!

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  10. The most important thing is to be able to see the profiles of those who search for us on Airbnb. We want to see their reviews and know that they are suitable profiles to rent our properties.

    17 votes

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    1 comment  ·  Channels  ·  Admin →
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  11. Have a tags field in a custom report to list what tags I have on each property.

    2 votes

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  12. I need to be able to send a message on a particular day of the week AND at a set time. I have bin reminders to send that happen weekly, when a guest stay is active. If I choose the day (i.e. Tuesday reminder for a Wednesday collection) the reminder is sent Tuesday am and we might have a new guest in Tuesday pm. If we send the reminder on Wednesday its too late... I want to choose day of the week and timing as a condition

    5 votes

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  13. In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.

    E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]

    But currently, the template variables only support some basic order details.

    5 votes

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  14. Add a variable for the property owner’s phone number that can be included in reports

    2 votes

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  15. Some property managers would like the ability to restrict what service providers can see in the calendar. Currently, when a service provider has calendar visibility, they can see broader booking and occupancy information for the property. In many cases, this is not necessary for their role.

    From a security perspective, exposing full calendar availability can create risk, as it may reveal when a property is unoccupied. Service providers only need to see the jobs assigned to them, not the full occupancy schedule.

    2 votes

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    0 comments  ·  Service Hub  ·  Admin →
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  16. Currently Hostfully has owner payout default reports set to when booking is booked. I believe it should be due changed or at least have a toggle switch to enable payouts to be calculated at check out date. Currently I have a booking on the last day of the month and lasts 10 days. Hostfully has me paying my owner on "Check in Date" and not at "Check out Date" I believe this should be changed.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. I'd like to be able to send messages to guests at a specific time on a specific day of the week

    8 votes

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  18. To significantly improve calendar and mobile functionality, we request two key updates: 1) Implement an "Expand All Properties" button on the main calendar to instantly display all unit bookings, eliminating the need for tedious manual expansion and allowing hosts to quickly view inventory across the entire portfolio. 2) Integrate the "Rebook/Extend Stay" feature into the mobile app, allowing hosts to rapidly create an extension booking for current guests from any location, enhancing efficiency and improving responsiveness to guest requests.

    3 votes

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    1 comment  ·  Calendar  ·  Admin →
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  19. Add an Airbnb Check-in option in the Property Main Settings for Multi-Units

    2 votes

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  20. If a template is configured in multiple languages and a trigger is associated with it (intended to send a quick reply on Airbnb and VRBO whenever there is a booking request or an inquiry) the message is currently sent only in English.

    The purpose of these quick replies is to maintain a high response rate on Airbnb. However, even though Hostfully allows configuration in multiple languages, the guest will always receive the message in English, regardless of the language they used to contact us.

    This behavior does not make sense, as Hostfully should be able to identify the guest’s language…

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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